Inver Grove Toyota

Used car salesman D. set up a test drive/visit with me at 2:30 pm on 1/18/21 to review couple of $30,000 vehicles. I arrived promptly at 2:30 and had receptionist page him. 10 minutes, passed, she paged him 2:30 pm on 1/18/21 to review couple of $30,000 vehicles. I arrived promptly at 2:30 and had receptionist page him. 10 minutes, passed, she paged him again. another 10 minutes, in which 2 other guys asked if I need help, I said waiting for D. oh, he will be up in a couple minutes. I stand up front for 25 minutes, getting very hot, yes place is busy, but no text, no call, no check in, no substitute sent by D. At 2:55 D. shows up, introduces himself, no apology, I mention 2:30 appt set by him,- Oh "got chatting with a customer, my apologies" Gets me keys, I mention taillight busted in vehicle #1 as we approach it, Directly below broken taillight is small dent in bumper, with touch up paint on it, I point dent out, he looks and says must of been done in lot, likely light on order, strange, coincidence, this guy full of BS or knows less than I do about cars? I complete test drive and walk over to where D. is sitting with another customer, and ask for another test drive with vehicle #2. He pulls it up to door and returns to customer quickly. I drive off, leaving lot, ALERT warning comes on, NO KEY DETECTED (push button start- idiot pocketed the keys) Means vehicle is going to stall out as I get on highway at 20F outside, leaving me stranded. He does this stuff for a living? I quickly swing back into lot, park vehicle, leave in disgust. I got 1 sentence out of D. regarding model I was interested in, and about 4 minutes of his precious time when he set up the meeting. Treatment I received is not professional, respectful, or indicates a high quality place. And I want to give them $30,000 of my hard earned green backs? I did call used car sales manager C. and related my experience to help them improve, and he agreed unacceptable to leave me hang for 25 minutes without notice, apologized for treatment, said would address it. That was good, maybe they improve, but will take my business elsewhere as appears management allows that type of behavior in its employees, otherwise D. would not be working there. Perhaps a one off experience, but not a good experience in my case. Will spend my money elsewhere, you make your call. More

Excellent service and Ruben King helped us with every question we had. Thanks Ruben King for the help. I am very happy with my new car. question we had. Thanks Ruben King for the help. I am very happy with my new car. More

Excellent Experience! We have had some negative Excellent Experience! We have had some negative experiences in the past with car buying. We drove an hour from home to come see Ruben at Inver Gro Excellent Experience! We have had some negative experiences in the past with car buying. We drove an hour from home to come see Ruben at Inver Grove Toyota because we wanted a different experience. And a different experience is what we had! We had a 9am appointment and Ruben had the vehicles pulled up front ready for us. He was very knowledgeable and you could tell he cared about his customers. The finance department was also very personable. Overall we had a fantastic experience working with Inver Grove Toyota. More

Lyndsay Wagner is a consummate professional that takes the stress and trepidation out of the car buying experience. She is detail oriented, follows-up with you when promised and is always working to gener the stress and trepidation out of the car buying experience. She is detail oriented, follows-up with you when promised and is always working to generate the best deal possible. I am a repeat customer and have recommended her to family members because she is so easy to work with. More

I met Lindsey two years ago as my companion was looking for a new vehicle. I remembered her spirit and her willingness to help with anything. So when I was ready for a new vehicle I went directly back to h for a new vehicle. I remembered her spirit and her willingness to help with anything. So when I was ready for a new vehicle I went directly back to her. More

Peter is a great salesman, has your back, good person overall. Real genuine person. I never buy anything unless the person I’m buying from has a good energy. I’m sold. overall. Real genuine person. I never buy anything unless the person I’m buying from has a good energy. I’m sold. More

I have worked with Lindsay Wagner for the last four Toyota’s I have bought or leased. Every deal has been a pleasure to complete. No pressure, no pain, no problems. Lindsay listens to what I need an Toyota’s I have bought or leased. Every deal has been a pleasure to complete. No pressure, no pain, no problems. Lindsay listens to what I need and gets it done from there. I will recommend her to friends and family. More

Jim was fantastic to work with...as a first time car buyer he really made me feel comfortable with the decision I was making and did not pressure me into anything extra. I would recommend Jim 10 times buyer he really made me feel comfortable with the decision I was making and did not pressure me into anything extra. I would recommend Jim 10 times out of 10, if anyone needs a new Toyota or any car from IGH Toyota he is the man to see! More

Quick and simple! Peter did not pressure me or haggle back and fourth for hours. I was in and out w/the Tacoma I really wanted. Honest salesmanship from the start. Thanks again! back and fourth for hours. I was in and out w/the Tacoma I really wanted. Honest salesmanship from the start. Thanks again! More

Peter was everything you could ask for - kind, friendly, humorous, patient, understanding, and attentive to my needs. He also connected with me on a personal level. humorous, patient, understanding, and attentive to my needs. He also connected with me on a personal level. More