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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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864 Reviews

864 Reviews of Inver Grove Toyota - Service Center

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May 28, 2019

Great products and service to match I am pleased with products and services at Inver Grove Toyota. The employees care and they help me keep my vehicle in the very best condition possibl More

by Cat Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
May 29, 2019 -

Inver Grove Toyota responded

We appreciate you taking the time to leave this thoughtful review. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

May 01, 2019

Went to get a car two days ago and left with one The employees at Inver grove was so nice and friendly. Gave me so much hope. I have my car now, so exciting to have something new. More

by Derrick_derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Wald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Inver Grove Toyota responded

Hi Derrick, Thanks so much for the positive review, and for letting people know about your recent visit with us! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 28, 2019

The service was great it was just that the waiting was long I like that they text, called and if I don't answer, they would come fine me in the waiting area and informed me whatever it needs to be fixed and th More

by pang kue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Apr 29, 2019 -

Inver Grove Toyota responded

We cannot thank you enough for taking the time to share your experience with us! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We look forward to doing business with you again in the future. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 22, 2019

Rav4 Radio service Great service for addressing Radio software update issue. John has out done himself by going beyond expectations to take care of his customer. He has More

by Chirav4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike service representative, John Kellogg
Apr 22, 2019 -

Inver Grove Toyota responded

We want to thank you for taking the time to leave us a positive review. It's a pleasure to hear that John was able to get you in and back out on the road as soon as possible. Customer satisfaction is what keeps us going and we hope that you visit us again soon. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 22, 2019

Service Dept. The best of any dealerships. My family has owned more new cars in the past 10 years than I can count...Lexus, Toyota, Honda & GM....And found InverGrove Toyota has the BEST Servic More

by OutdoorLifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Edmunds, John Kellogg
Apr 22, 2019 -

Inver Grove Toyota responded

We're happy to see our service team provides you with the best service possible. Should you like to discuss any issues you've faced with our sales team, please don't hesitate to contact me. I'm here to help. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 17, 2019

Always amazing I always have had an amazing experience when I bring my cars in for service! Keep up the great job that you do. Can’t wait til my next visit More

by LStiff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Apr 17, 2019 -

Inver Grove Toyota responded

Your opinion means the most to us. Thank you for this amazing review. Customer satisfaction is our main goal, and it pleases us to hear of your experience! If you ever need anything, feel free to stop by and see us again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 14, 2019

Quick and Easy I was in for a scheduled vehicle inspection and tire rotation. The service associate reviewed the inspection results with me. I was in and out in ab More

by dw_igt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Apr 15, 2019 -

Inver Grove Toyota responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 13, 2019

Prius recall service Patrick gave excellent service, clear explainations and friendly attitude. He was personable and interested in what I said. He was knowledgeable abou More

by GeriK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yang
Apr 15, 2019 -

Inver Grove Toyota responded

Wow! We cannot thank you enough for your thoughtful review. We couldn't be more pleased to hear that Patrick went above and beyond to make sure your car-service experience went smoothly. We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 10, 2019

Service Very efficient and personable. Friendly staff who provide a personnel touch to the experience. would recommend this dealership to anyone. Thanks for y More

by Cliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee also in service, all get five stars, John Kellogg
Apr 10, 2019 -

Inver Grove Toyota responded

Hi Cliff, We would like to thank you for this thoughtful 5-Star Review! We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 10, 2019

Great service They always take the time to help me understand what’s wrong with my car (including showing and explaining it to me) and walk me through all the repa More

by Mlobbig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Apr 10, 2019 -

Inver Grove Toyota responded

We can’t thank you enough for your positive review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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