Inver Grove Toyota - Service Center

Scott was Great Scott Hoysler handled our Sienna's transmission issue with professionalism and a high level of courtesy. He called during each step of the process th Scott Hoysler handled our Sienna's transmission issue with professionalism and a high level of courtesy. He called during each step of the process that eventually led to everything back in the right shape. Scott even went so far as to send pictures of the broken parts of our van so that we had visual evidence of what had happened. Finally, he honored two coupons which allowed us to save over $100. That made us feel good that we were getting a decent deal on the repairs. Thanks, Scott! More

Scheduled maintenance Mary Loken was very professional and courtesy in getting me in and having the work I needed completed in a reasonable time. She followed up with me o Mary Loken was very professional and courtesy in getting me in and having the work I needed completed in a reasonable time. She followed up with me on a recommended wheel alignment, which I had done also. I asked about an extension for my seat belt and she took me directly to the parts department where they were able to assist me in what I needed. I have been dealing with Inver Grove Toyota since I bought my truck and will continue to have the service done there. More

Professional and quick! Shane was great! Very nice and made sure I was satisfied with my visit, and I understood everything that was done at my visit. I have been here a few Shane was great! Very nice and made sure I was satisfied with my visit, and I understood everything that was done at my visit. I have been here a few times, this visit was by far the best. More

service for an oil leak I have been dealing with Inver Grove Toyota for over ten years and have been very satisfied, enough to keep driving across town . I have always been I have been dealing with Inver Grove Toyota for over ten years and have been very satisfied, enough to keep driving across town . I have always been treated with respect and courtesy by all the staff. Mary Loken is great. She is pleasant and personable as well as efficient and professional. She has always kept me informed and I believe I have received excellent service from this Toyota dealership and will continue to do so. More

service staff is a great asset to the Toyota Experience I have been going to Toyota for about 2 years since I bought the car. I did not buy the car there, but it was suggested that if I had a problem with I have been going to Toyota for about 2 years since I bought the car. I did not buy the car there, but it was suggested that if I had a problem with the car, or even oil changes, I should go to Toyota. I would like to say that the service department staff does a great job, friendly, and helpful in helping a customer with all updates about their car. A couple months ago, I had a brake job done, and a young man drove me home while the service was being done. He was friendly, knew what was going on in the world today, didn't have an additude like most young kids today. I was very impressed with him. Sara has been my service agent on my last two visits and was friendly, concerned about my needs on the car More

Monday Oil Change Made an online appt to have my oil changed. Was politely greeted by Mary Loken in service dept. Very friendly. I requested an oil change and car wa Made an online appt to have my oil changed. Was politely greeted by Mary Loken in service dept. Very friendly. I requested an oil change and car wash. She explained to me that you guys were down to one working car wash that you also share with another sister dealership. So there would be a longer wait, so I declined the car wash, but she kindly offered me a Rain Check on the car wash for another day. That was a nice touch- very simple, and I very much appreciated it. Waited nearly an hour in the lobby until Mary came to notify me that my oil change was done. Someone drove my car up, and I was Thanked both by Mary and the runner. =) Thanks for the Great Service Mary and Inver Grove Heights Toyota! More

Oil change and car inspection Always helpful and reasonable. John is receptive and willing to walk us through any problems with the car. We brought in two vehicles yesterday and Always helpful and reasonable. John is receptive and willing to walk us through any problems with the car. We brought in two vehicles yesterday and we're satisfied with both services. Thank you More

Dead battery changed quickly After my battery died, I was able to get in quickly to have it replaced. They made sure nothing else was wrong and I was able to get out in little mor After my battery died, I was able to get in quickly to have it replaced. They made sure nothing else was wrong and I was able to get out in little more than an hour. More

Satisfied Jill went out of her way to make sure I was taken care of, patiently explaining what needed to be done and how long it would take. Well done, Jill. Jill went out of her way to make sure I was taken care of, patiently explaining what needed to be done and how long it would take. Well done, Jill. More

Great place to take your cars for sevices Experience has been great so far. Everyone was so nice and helpful. They were not pushy and trying to make you paying more for services you don't ne Experience has been great so far. Everyone was so nice and helpful. They were not pushy and trying to make you paying more for services you don't need. More