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Ira Acura Westwood

Westwood, MA

4.8
903 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 903 reviews

October 04, 2019

A pleasurable buying experience I’m picking up my new RDX A-Spec tomorrow, and I have to say, the car buying/trade in experience with Prime has been, dare I say it, an enjoyable expe More

by Spitfire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun, Michael Benoit
Oct 04, 2019 -

Ira Acura Westwood responded

There is nothing we love more than hearing that our guests are enjoying their time with us at Prime Acura - Westwood! We really appreciate your kind words about our team and are excited for you to get into your new Acura. Thank you for allowing us the opportunity to earn your business!

September 28, 2019

Always outstanding service From the time I walk in the door to the time I depart, I am always treated with thoughtfulness and consideration. Everything is always taken care of i More

by SF Snyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Sep 30, 2019 -

Ira Acura Westwood responded

Reviews like this one make our day! We are thrilled that you can depend on the Prime Acura - Westwood team for five-star service, every time. Thanks so much for trusting us with your business time and time again. We look forward to serving you in the future!

September 27, 2019

Excellent experience No hassle pricing and exceptional customer focus. Thank you for making the process seamless for busy professionals. Thank you Prime Acura for a high i More

by Catherine G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charldyn
Sep 30, 2019 -

Ira Acura Westwood responded

Catherine, I am delighted to see your feedback and to know that you had a wonderful experience. Thank you for giving Prime Acura - Westwood the opportunity to earn your business.

September 25, 2019

State Inspection Sticker The service team has been the best I've dealt with by far! Scheduled my appointment online-user friendly website, arrived at dealership, was greeted More

by ALLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 25, 2019 -

Ira Acura Westwood responded

Hi Allie! We appreciate the positive feedback of your recent service visit to Prime Acura - Westwood. We love reading "the service team has been the best I've dealt with by far" as that means we are doing something right. Thank you for your business and we would love to work with you again soon!

September 25, 2019

Outstanding buying experience. From beginning to end, and, hands down, the best car buying experience we’ve ever had. From sales (Clyde Brown) through Finance to taking delivery of More

by Happy Tacoma owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
Sep 25, 2019 -

Ira Acura Westwood responded

Thank you for your 5-star review of Prime Acura - Westwood. When you wrote "the best car buying experience we've ever had" it made our day! Thank you for your positive feedback about our team, especially Clyde. We hope you will visit us again soon. Have a great day!

September 20, 2019

Great Service This dealership is always accommodating. All staff especially the service department, Marc Cesare and Noah Stern always hustling and making sure the More

by Frankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stern and Marc Cesare
Sep 23, 2019 -

Ira Acura Westwood responded

Frankie, thank you for choosing Prime Acura - Westwood to service your Acura and for the great review! I'll be sure to commend Marc and Noah for their great customer service. We appreciate your business!

September 17, 2019

Service review Service was prompt, speedy and complete. Comfy area provided with drinks/snacks available. Justin was great. Fadia researched some questions I had More

by Cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justi, Fadia
Sep 17, 2019 -

Ira Acura Westwood responded

Thank you for the positive feedback about our service, staff, and facilities! We are so glad that you enjoyed your visit to Prime Acura - Westwood. We look forward to our continued relationship.

September 14, 2019

Excellent customer service George and Shane in service dept were excellent . Even when there was an additional service need discovered an hour before closing they assured me th More

by ASarg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Shane in service
Sep 16, 2019 -

Ira Acura Westwood responded

We are glad to hear that George and Shane took care of your repairs in a timely manner! Thank you so much for making the trip out to visit us at Prime Acura - Westwood. We look forward to serving you next time!

September 14, 2019

Mass inspection sticker Had an excellent experience. Was in and out in No time. George the service advisor was excellent. Was treated with the up most respect. Would definite More

by Djk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Sep 16, 2019 -

Ira Acura Westwood responded

It's wonderful to read that your recent service visit to Prime Acura - Westwood went smoothly! Thank you very much for rating and reviewing us. We look forward to serving you again next time!

September 13, 2019

Great service. Great results. Great vehicle My car went in for routine service, recalls and updates. I am driving a new vehicle. It feels great. It looks great and I feel safe driving it. Thank More

by Sue C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager George
Sep 13, 2019 -

Ira Acura Westwood responded

Hi Sue! Thank you for your review of Prime Acura - Westwood. It's great to read your kind words about our team and your feedback regarding your recent service visit. We would love the opportunity to work with you again soon! Have a great day!

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