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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,228 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,228 reviews

February 05, 2025

I can recommend the service department but not the used vehicle sales department, its sales representatives or the staff that works with financing More

by Julio Holguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Ira Lexus Danvers responded

Thank you for the note. We are sorry to hear you are not happy with the used car department. We tried to reach out to you, please contact our Pre-Owned Manager, Khanh Khuu, kkhuu@group1auto.com 978-739-8624. Thank you.

February 05, 2025

Jennifer, always pleasant, professional and makes it a pleasant experience … Jennifer accommodates me w/ my schedule and always reminds me when it’s time to visit the dealership w/ out being pressured More

by pmarino3016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Feb 10, 2025 -

Ira Lexus Danvers responded

We're happy you found our staff to be so supportive during your experience here at Ira Lexus. Until the next time we meet, take care!

February 05, 2025

Great experience! Jennifer was helpful and explained everything for us.Loaner car was excellent. This is why we are return customers. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Feb 10, 2025 -

Ira Lexus Danvers responded

Hello Ann, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Great dealer. Great advisor Overall Great services. Also they got me in on same day i call! More

by benli1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillen, Abraham
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Feb 07, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

Went in for oil change, staff was courteous, professional and helpful. They were accurate with time estimate. Everything went well. More

by Mtraf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Middleton
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Feb 07, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2025

Prompt service,good well stocked waiting area. Great service video and report. Friendly and helpful staff More

by Kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Feb 03, 2025 -

Ira Lexus Danvers responded

Hi Kirby, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

This time I went there for a recall installation of the air bag sensor. I got a nice loaner because the installation takes a few hours. Nice to know that they also checked other things about the car and to More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Feb 03, 2025 -

Ira Lexus Danvers responded

Hello Charles, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Excellent service to my car. It was repaired very quickly. They did an excellent job. More

by mariahewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Feb 03, 2025 -

Ira Lexus Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 28, 2025

Excellent service from an excellent staff True professionals who care Mark is great to work with More

by tomd13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean, Thomas Middleton
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Feb 01, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy Mark could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2025

My exact at Ira Lexus was very nice. From the time I walked in to the time I left. Thank you! More

by corcoran_frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Feb 01, 2025 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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