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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,221 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,221 reviews

April 08, 2024

Good service and knowledgeable staff. Scheduled an appointment online came in and was greeted by assigned rep and was taken care of immediately. Waited between 3-4 hours because of repair More

by Jonbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Apr 11, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Great service. Got me in and out as soon as possible and kept me updated on the progress and estimate completion. More

by Chau_allen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't tenderhearted employee name
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Apr 09, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

I dropped my car off for 5000 miles service and Cassidy provided Excellent service and treatment More

by Kaceycomo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cassidy
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Apr 09, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Cassidy provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

This is my first Lexus . Ira has been great to deal with. Loved the Valet service for my 10,000 mi oil change. (wish I had been told about it earlier, I had to reschedule two More

by kim smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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Apr 10, 2024 -

Ira Lexus Danvers responded

It's wonderful to hear that your first Lexus experience at Ira Lexus of Danvers has been great overall! We apologize for the inconvenience with the rescheduling and the loaner car not being an SUV like yours, but we're glad that you appreciated the Valet service for your oil change. Drive safely in your Lexus!

April 03, 2024

My wife and I had a fantastic experience with Tom Chausse. He is knowledgeable, honest, and not pushy. Tom went above and beyond helping us get our vehicle as fast as possible. We also had grea More

by James D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Gardener, James Brooks
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Apr 09, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear about your fantastic experience with Tom and the rest of the team! We're thrilled that Tom's knowledge, honesty, and lack of pushiness made your car-buying process enjoyable. It's great that he went above and beyond to help you get your vehicle quickly. Enjoy your new ride!

April 02, 2024

Thomas Chausse was very helpful and easy to work with and made the process very smooth More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Thomas provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 01, 2024

Service fantastic waiting area clean and comfortable delivery of new vehicle needs could use help in assisting with technical that is being installed in new vehicle More

by Pjregan44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kal Dabliz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakotah killam, Abraham Guillen
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Apr 05, 2024 -

Ira Lexus Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 01, 2024

This was my first visit to this dealership, I am very impressed at the respect and appreciation they have for their clients. The work was done on time, while I waited in their very spacious , friendly w More

by pinosb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Richard Schneider
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Apr 05, 2024 -

Ira Lexus Danvers responded

Thank you for choosing Ira Lexus of Danvers for your automotive needs! We're delighted to hear that your first visit exceeded your expectations, with our team demonstrating respect, appreciation, and timely service. We're also glad you found our waiting area spacious and friendly, and that Jennifer provided helpful and friendly service as your adviser. Your recommendation means a lot to us, and we look forward to serving you again in the future.

April 01, 2024

Excellent service as always. Staffs are friendly and keep me informed of the progress. The wait wasn’t bad at all. More

by Tinguyen0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
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Apr 05, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 31, 2024

Always very satisfied with the service at Lexus Danvers. Friendly , competent and professional. I always walk away happy . More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Apr 04, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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