Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,217 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
Contact Dealership
View Awards

101 Andover Street Route 114

Danvers, MA

01923

Directions

By Type

Showing 1,217 reviews

February 23, 2024

Always pleasant and willing to provide explanations of all service recommendations. Time estimates are always on target. More

by m.wright191
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Feb 27, 2024 -

Ira Lexus Danvers responded

We're delighted to hear that your experience with us has been consistently pleasant and that our team is always willing to provide explanations for service recommendations. It's great to know that our time estimates align with your expectations. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

February 23, 2024

Always professional and courteous. Service department keeps you up to date on issues and well informed. Mark McLean was very helpful with a service issue I recently had. More

by kr18golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Feb 27, 2024 -

Ira Lexus Danvers responded

We're pleased to hear about your consistently professional and courteous experiences with our service department. Keeping you informed and addressing any service issues are priorities for us, and we're glad that Mark was very helpful in resolving the issue you recently had. Thank you for choosing us, and we appreciate your positive feedback!

February 22, 2024

Take my Lexus here for every service and they are always great! Never any issues More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barrantes
Report | Print
Feb 24, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

The staff are always very professional, friendly and accommodating. I have used Ira Lexus since I purchased my Lexus in 2015. Please bring back the RX! More

by Sammadeiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Feb 24, 2024 -

Ira Lexus Danvers responded

We appreciate your continued trust in our dealership and are glad to hear about your positive experiences with our staff. Your feedback is important to us, and we understand your sentiment about the RX. We're here to assist you, and we value your loyalty as a customer. Thank you for choosing Ira Lexus of Danvers!

February 22, 2024

Fantastic service. Quick and easy for me. Car was was very appreciated. Thank you very much More

by Cerreta2895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Report | Print
Feb 25, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 21, 2024

Brandon has always been knowledgeable, helpful & accommodating. It is so great to work wth him! More

by Carol
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
Report | Print
Feb 24, 2024 -

Ira Lexus Danvers responded

We're pleased to hear that Brandon has consistently provided you with knowledgeable, helpful, and accommodating service! Customer satisfaction is our top priority, and we're grateful for your positive feedback. Thank you for choosing us, and we appreciate your ongoing trust and support!

February 21, 2024

All staff is excellent: knowledgeable, honest, helpful. I genuinely enjoyed working with each staff member I met and never felt like I was being pressured into anything. More

by sem735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Banich, James Brooks
Report | Print
Feb 24, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear that you had an excellent experience with our staff! It's wonderful to know that you found us knowledgeable, honest, and helpful. Our team values your satisfaction, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future!

February 19, 2024

Mark Gordon was a great dealer. He was respectful and calm. He does not pressure the buyer to buy his vehicles like most dealers do. He makes the customer feel comfortable. More

by tola_
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
Report | Print
Feb 23, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 18, 2024

Very kind and helpful when I went in to have my second key programmed and a service. More

by Jenn P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Report | Print
Feb 23, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words Jenn! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 16, 2024

My experience purchasing a vehicle at IRA Lexus Danvers with Mike Walsh and Tom Chausse was exceptional! From start to finish Tom was professional, knowledgeable and went above and beyond to ensure my purc More

by janeperreault
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Banich, Mike Walsh
Report | Print
Feb 23, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear about your exceptional experience purchasing a vehicle at Ira Lexus of Danvers with Mike and Tom. It's wonderful to know that Tom provided professional and knowledgeable service, going above and beyond to ensure a smooth purchase. Recommendations from satisfied customers like yourself are valuable, and we appreciate your kind words. Safe travels in your new vehicle!

1
...
63
64
65
...
122