Ira Lexus Danvers

The reason that I keep going back to Ira Lexus of Danvers service center is that their technicians are incredible, as is their Service reps service center is that their technicians are incredible, as is their Service reps More

Great staff and very professional they also let me leave my car over the weekend because I was going out of town my car over the weekend because I was going out of town More

Very impressed with the whole process beginning with Scott our salesman, Geoff in finance and ending with Denise the manager. My first Lexus and I am in awe by the TX 350. Thank you all for the impressi Scott our salesman, Geoff in finance and ending with Denise the manager. My first Lexus and I am in awe by the TX 350. Thank you all for the impressive customer service! More

No hassle shopping John Ponce was very nice to deal with Very pleasant experience at Irá Lexus with Very pleasant experience at Irá Lexus More

Great experience with a gentleman named Duarte. I would highly recommend If you’re wanting a no stress experience. I would highly recommend If you’re wanting a no stress experience. More

Polite and accommodating. Abraham was wonderful. I would recommend Ira to anyone looking to buy new or certified preowned. They won't be disappointed. Abraham was wonderful. I would recommend Ira to anyone looking to buy new or certified preowned. They won't be disappointed. More

Mike Walsh was very cordial and helpful. Denis Pellegrino kept me updated throughout the entire process. I was given a loaner to use while repairs were made. I would highly recommend this Denis Pellegrino kept me updated throughout the entire process. I was given a loaner to use while repairs were made. I would highly recommend this dealership. More

I have been a customer for over 20 years, and let me tell you why I keep going back. My most recent visit was the most unique one I have ever had with any service center, and I hope it’s one I never have to you why I keep going back. My most recent visit was the most unique one I have ever had with any service center, and I hope it’s one I never have to go through again. But if I do, I hope it’s with Ira Lexus. I took my car in “just to check” after hitting some road debris. Things escalated quickly and my car was deemed a total loss. This situation could have been an absolute nightmare. Ira Lexus was so kind to me. They treated me with empathy, helped me navigate the claim process, and even gave me a ride home once I dropped off the loaner vehicle I had taken for the service appointment. I have never had a bad experience here. And from the perspective of owning a car, having one totaled unexpectedly is never fun. I can’t wait to return to have IRA continue to service the new(er) LS I bought as a replacement! This will be my 5th car of one they have helped me maintain over the years. I cannot recommend them enough. More

It looked like usual Lexus service. Washing and vacuuming of the car came as a pleasant bonus. Yet a junk fee of $31 which was not included in the service fee quote on the website was a Washing and vacuuming of the car came as a pleasant bonus. Yet a junk fee of $31 which was not included in the service fee quote on the website was a disappointing ripoff. The assistant might want to adjust his style of communication with clients, making it more formal. More

Service is always fast, efficient and well communicated. Jennifer Perry is a super star Service Consultant Jennifer Perry is a super star Service Consultant More