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Ira Subaru

Danvers, MA

4.7
606 Reviews

97 Andover Street

Danvers, MA

01923

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Showing 606 reviews

April 19, 2024

Pushy staff with "buy now or it's going to sell! " tactics. They lied about the car I was coming in to see. I don't think it existed and they immediately made a big show of the car being bought that More

by William
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sophia Louzada
Apr 20, 2024 -

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 18, 2024

This dealership is professional, knowledgeable and easy to work with. This is my second time at this dealership. I love the service department and Elie El Hachem ,my sales person was wonderful! I felt no p More

by teecha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Brazil, Elie El Hachem
Apr 19, 2024 -

Ira Subaru responded

It's great to hear that you had a positive experience at our dealership! We strive to provide professional and knowledgeable service to all our customers. Elie is indeed a valuable member of our team, and we're glad to hear that he made your car-buying experience enjoyable and stress-free. We appreciate your recommendation and look forward to serving you again.

April 17, 2024

Ultimate rip off. Great for suckers'..Your choice. The only person who will be happy will be a brainless person (more money than brains). More

by marchantmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Weinstein
Apr 19, 2024 -

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 17, 2024

Courteous Service, Explained in detail what needed to correct my car issue, offers coupon specials every time I get car serviced, serviced my car immediately for emergency repair More

by Lolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva, Destiny Velasquez
Apr 19, 2024 -

Ira Subaru responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 16, 2024

The schedule was so easy, same day; the front desk concierge was so helpful and personal. More

by Joelboutin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne dejongh
Apr 18, 2024 -

Ira Subaru responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

I liked my salesman Georgio. He did a great job from start to finish!!and I like the car. Also the two ladies that answer the phone were very professional!! More

by cjovanelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio El Hachem
Apr 17, 2024 -

Ira Subaru responded

That's fantastic to hear about your positive experience with Georgio, the car, and the professionalism of our phone staff! We're here to help and appreciate your feedback!

April 15, 2024

Very professional service getting everything done without any problems. I would recommend their service to anyone! More

by becky.collet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Apr 17, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Nice waiting room with comfortable seating and amenities. Conveniently located and easy in and out. More

by NameGame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Apr 16, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

Subarus is great! Best dealership around. Yvonne was very pleasant and took care of all my questions and concerns. More

by dan.guitard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Apr 16, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

Friendly, clean and bright. Have confidence that work needing to be done is in fact taken care of. Waiting area is state of the art. All good. More

by annamatturro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez
Apr 12, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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