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Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,311 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 1,311 reviews

June 08, 2026

Great no pressure friendly They explained everything and to the point. I would recommend them!! More

by Bruce52A
Recommend Dealer
Yes
Employees Worked With
Christine Spencer
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Jun 09, 2026 -

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2026

I had a great experience when buying the car but unfortunately the customer service woman I spoke with this morning was extremely rude, unprofessional, and condescending. I tried to call back to spe More

by olearybonnie9103
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service/ Receptionist
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Jun 09, 2026 -

Ira Subaru responded

We apologize for the poor customer service you experienced. Our team strives to provide exceptional service at all times and we will address this issue immediately. Thank you for bringing it to our attention. We appreciate your business and hope to have the opportunity to make it up to you.

June 03, 2026

Very professional and courteous. Maybe a vacuum before I drove off would have been a treat! More

by frbobdav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department- Grace
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Jun 05, 2026 -

Ira Subaru responded

Thank you for your kind review! We pride ourselves on providing professional and courteous service. We apologize for the missed vacuum. Thank you for choosing our business!

June 03, 2026

Very helpful dealership, the place very clean , the service person very nice to help ing customers. Answering the questions whatever asked about the car and service questions. More

by Chucklee02148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luisa f Lopera
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Jun 04, 2026 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Justin and Raffy provided excellent service throughout the buying process. They were exceptional. This was my first time ringing the gong at Ira. Won’t be the last. More

by Nlpokersean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sapozhnik and Rafeal
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Jun 03, 2026 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2026

Great communication and polite service as always. They were super fast to get the job done definitely recommend! More

by Rland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace White
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Jun 03, 2026 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2026

Your prices and service recommendations are dishonest and exaggerated ie: you stated I needed wipers & was streaking. A total lie since I just replaced my wipers 3 months ago. You also quoted me $382 to repl More

by Jcegski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Surawski
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Jun 05, 2026 -

Ira Subaru responded

Thank you for bringing your concerns to our attention. I’m sorry to hear you left feeling this way after your visit. Our goal is always to provide recommendations based on the technician’s inspection of the vehicle at the time of service. Recommendations such as wiper blades are typically made based on visible performance concerns, though we understand there can sometimes be differences in expectations, especially if they were recently replaced. Regarding the fog light bezel quote, I would be happy to review the estimate line by line with you to help ensure you feel comfortable with the parts and labor that were recommended. We always want our customers to feel informed and confident in any purchases made. We respect your decision to seek a second opinion and appreciate you taking the time to share your feedback. Customer trust is very important to us, and conversations like this give us the opportunity to better connect and address any concerns directly. If you are willing, please reach out to me directly so we can review the recommendations together and discuss your experience further. Thank you again for your feedback. Daniel Hutt Service Manager dhutt@Group1Auto.com

May 31, 2026

I made an appointment for 7 AM and the doors opened promptly. I was greeted by David and we reviewed the service plan. I was promptly notified when additional work was proposed. David is responsive a More

by RoseW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jun 02, 2026 -

Ira Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Excellent service! Was able to get an appointment the same day for my routine maintenance. Friendly people made you feel welcome. Explained everything fully. More

by csacco602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Ira Subaru responded

Hi, thank you so much for your positive comments about Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2026

We arrived early and the serviceman we had was extremely attentive & courteous After my car was ready the outcome of the minor issues that I had were resolved by him very fast! he took the time to walk More

by allesandra1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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