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Ira Subaru

Danvers, MA

4.8
971 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 971 reviews

April 03, 2025

Not aggressive listen to what you’re looking to buy not push at all race place to buy a car More

by Fisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Georgio
Apr 06, 2025 -

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 03, 2025

Was professional but did not good value on trade in and noticed afterwards they had charged me $450 for “Paper work” processing fee which is xx. Staff professional, courteous. But bottom line is c More

by Tman49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Ira Subaru responded

Thanks Tman49 for your review. Unfortunately, I believe you may have us confused with another retailer. Not only could we not locate you in our vast database, but we don’t offer a processing fee and have no charges or fees for $450 for paperwork. Feel free to contact me personally if you have any questions at roscoerobinson@group1auto.com Roscoe Robinson General Manager

April 03, 2025

Sales person Ron Wilson was very friendly, informative walked me thru entire process beginning to end. Went above and beyond to make me feel happy with the purchase. Showroom is beautiful, very comfortab More

by heidibcrosby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Ira Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

took 6 almost 7 hours for them to tell me they need to order a part And 4 hours of those waited and then they tell me the issues with it as if I didn’t know already I came in to get my window fixed an More

by R Wilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Apr 10, 2025 -

Ira Subaru responded

We appreciate you sharing your concerns again, and we’re truly sorry that your experience didn’t meet your expectations. Sometimes, diagnosing complex issues can take longer than anticipated, even with our best efforts. We understand how frustrating it must have been to wait for several hours only to find out that a part needed to be ordered. We acknowledge that you came in specifically to have your window fixed and left without it being resolved. We regret this outcome and are committed to improving our processes to prevent similar situations in the future. During your visit, we attempted to mitigate the wait by offering amenities such as Lyft or shuttle rides to help make the time more manageable. We appreciate your feedback and will use it to enhance our customer experience. Thank you for your patience, and if there’s anything else we can do to make things right, please let us know. Best regards Daniel Hutt Service Manager dhutt@Group1Auto.com

April 02, 2025

Great services always I recommend 100% to anyone who have a Subaru great stuff 1 More

by lanegra_m28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linsey
Apr 05, 2025 -

Ira Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

April 02, 2025

Everything is great here. All the staff are nice. Yvonne who welcomed me was so gracious and informative. More

by rsentochnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Apr 05, 2025 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Yvonne. Please don't hesitate to reach out to us if there's anything more we can do!

April 02, 2025

Excellent Experience . Had Chris Fiere as my salesperson. He was terrific. Patient and wonderful to work with.The environment was great and relaxed and friendly. Excited ab More

by carbruce49ACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fiere
Apr 05, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with Chris! Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2025

Service writer was great. Knowledgeable on cars and prioritise repairs in case you can’t afford all repairs at one time. I Recommend this dealership. More

by Hlee196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Apr 05, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2025

Its comforting when Lindsey greets me by name and knows my cars history. Her demeanor and responsiveness are greatly appreciated! More

by sandracabot2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Apr 05, 2025 -

Ira Subaru responded

Hi, thank you for your kind review, we are happy to pass along your comments to Lindsey here at Ira Subaru! We look forward to your next visit! Take care!

April 01, 2025

ira subaru in danvers is a great environment. the staff that worked with me were awesome ... special shout-outs to Christine (salesperson) and Will (a business guy). those two made the dead tim More

by P2K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine and Will
Apr 05, 2025 -

Ira Subaru responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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