Ira Toyota Saco

It was not our intent to buy a new car that day. Tim listened to our parameters, asked clarifying questions, and answered our questions. When all was said and done, we happily drove away in a Prius. The listened to our parameters, asked clarifying questions, and answered our questions. When all was said and done, we happily drove away in a Prius. There was no presure and genuine interst in helping us. Tim was absolutely fantastic. Kudos to him, and to the entire staff. More

At arrival, we were uncertain of the vehicle we wanted to purchase. Tim was fantastic asking the questions that allowed us to clarify & determine the right car for us. He made the experience totally positive purchase. Tim was fantastic asking the questions that allowed us to clarify & determine the right car for us. He made the experience totally positive & with no pressure! Highly Recommend Tim!! More

I'm quite satisfied with this dealer and with Wendy. All of the people I met made me feel welcomed and that my satisfaction was extremely important to them. They took the time to discuss my wants and needs of the people I met made me feel welcomed and that my satisfaction was extremely important to them. They took the time to discuss my wants and needs in a vehicle and were then able to place in a car that I had not even considered prior to going in. I would highly recommend this dealership even though I rated the price as only good (but then I always think the price can be lowered....lol) More

I recently purchased a Toyota Tacoma from Prime and it was a wonderful experience! Liz Wallis was fantastic at responding to all of our inquiries on availability and price and was the key to closing the was a wonderful experience! Liz Wallis was fantastic at responding to all of our inquiries on availability and price and was the key to closing the deal on our purchase. Her knowledge and pleasant personality made this our best car buying memory by far. Liz and your dealership have certainly secured my future business and I would highly recommend you to anyone looking for a professional and no gimmicks car buying opportunity. Thank you and I love my Tacoma! Glen More

Berto Arroyo was my salesman. I cannot speak highly enough of him. Berto did all that he could to get us into the car that we wanted. He worked with the dealer to lower the monthly price of our lease enough of him. Berto did all that he could to get us into the car that we wanted. He worked with the dealer to lower the monthly price of our lease in order to meet our needs. He is incredibly friendly, honest, and kind. He is an excellent car salesman. He clearly cares about his job and loves what he does. I am very satisfied with the quality of service I received. I have purchase two vehicles from Prime Toyota and will definitely be going back in the future. JFK is also very friendly and welcoming, he made us feel comfortable and welcome, and helped point us in the right direction of our purchase as well. More

Everyone here was great. The staff was helpful and friendly and worked with us until I drove my new car off of the lot (and even after that). I would recommend this dealer to anyone. I had gone to o friendly and worked with us until I drove my new car off of the lot (and even after that). I would recommend this dealer to anyone. I had gone to other dealerships and this one was definitely the best Toyota dealer in the area! More

My sales rep Wendy Lewis, was amazing, if I had to rate her on her customer service skills, I would give her an A Plus!, she was knowledgeable and if she didn’t have the answer she would find it out for us her on her customer service skills, I would give her an A Plus!, she was knowledgeable and if she didn’t have the answer she would find it out for us, we didn't leave with no unanswered questions. she didn't make us feel rushed as if we had to buy the car, she called me several times after the purchase to see how we like the car, was there any problems, and if we needed anything else, she also find another key for the car and saved it for us to pick up. The other reps that we worked with to finish the paperwork and to finalize the deal where great, and helpfully, explained everything and offered all the warranties to cover our car, this dealership was down to earth, laid back, Also wanted to mention my experience with the service area reps and techs, they where fast and helpfully, my battery died the next day after I brought the car, came right into the service area, they checked the car and put in a new battery with no charge to me, I was in and out. I was pleased with our whole experience and have shared my story with others and will refer them to come to your business to buy a car. More

We found Prime to have an upbeat friendly and accomodating staff and a spotless facility. We were made to feel comfortable and welcome. Our questions were answered clearly and politely by a well accomodating staff and a spotless facility. We were made to feel comfortable and welcome. Our questions were answered clearly and politely by a well informed salesperson. Due to a winter storm and horrible driving conditions we were delayed in arriving by well over an hour. This was not an issue with the staff who cheerfully gave us all the time we needed and stayed past closing to complete our deal and get our new Toyota ready for travel. This was the best car buying experience I have had to date and the price was very good also. More

After a less than pleasurable experience at Maine Mall MOtors, we were treated exceptionally well and both the Prime Honda and Prime Toyota locations. We were going back and forth between an Honda Accord MOtors, we were treated exceptionally well and both the Prime Honda and Prime Toyota locations. We were going back and forth between an Honda Accord and a Toyota Camry. The salespeople we dealt with were great to deal with. Thanks again! More

From the moment me my husband and 4 year old daughter stepped out of the car we were greated by Wendy in which we told her what we were looking for as well as our credit was not the most outstanding. She stepped out of the car we were greated by Wendy in which we told her what we were looking for as well as our credit was not the most outstanding. She never hesitated for a moment instead she welcomed us to come into the dealership and have some coffee and cookies and pointed out the touch tank and play area to my daughter. While my daughter played Wendy asked us some information and got us to test drive a Toyota Corolla and a Honda Civic. We chose the Honda Civic (Love It) in which Matt got us financed at a much lower rate than we had anticipated with all the terms we were comfortable with.This is by far the best dealership that my husband or I have ever purchased a car from and I certainly never thought for one minute I would be writing a review for one. The customer service is outstanding and my entire family was very happy. When your 4 year old tells you she had alot of fun and wants to go back (she was very smitten with Matt)that is super in my book.We plan to get another vehicle within the next two years and we will be going back to Prime. Where else can you get a free manicure and masage while you wait? IRA has done an outstanding job setting the place up so everyone feels at home and it's people like Wendy and Matt with the outstanding customer satisfaction that will keep my family and everyone we refer coming back.Keep up the great job!!!! More