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Ira Toyota of Danvers
Danvers, MA
2,205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,205 reviews
April 30, 2026
Went for oil change. Service advisor was average. The service tech did a good job at informing me of some issues that required attention. Service advisor was average. The service tech did a good job at informing me of some issues that required attention. More
by Jackb
Employees Worked With
Denise
April 29, 2026
I had a great experience at Ira Toyota of Danvers. The team helped me get my car on time without any delays, and the whole process was smooth from start to finish. They were helpful, professional, The team helped me get my car on time without any delays, and the whole process was smooth from start to finish. They were helpful, professional, and made sure everything was ready when promised. I really appreciated how straightforward and efficient they were. Definitely recommend if you’re looking for a hassle-free car buying experience. More
by andrewwaiswa75
Employees Worked With
Mr Vadim Plesca, Mr Jesse
April 28, 2026
Awful. Lies and doesn't get the job done. Spends to much time trying to sell you something and doesn't focus on the customer. Lies and doesn't get the job done. Spends to much time trying to sell you something and doesn't focus on the customer. More
by rharris722
Employees Worked With
Edwin, Mark Giovanni
April 25, 2026
Nice big waiting area, on 114 close to 95/128 & Rt One. They treat you like a valued customer. Because I needed a fair amount of work done, they gave me a loaner car. I think they had to order a set of They treat you like a valued customer. Because I needed a fair amount of work done, they gave me a loaner car. I think they had to order a set of tires. The work was done right around their closing time on the second day. More
by Valerie
Employees Worked With
Nate & Denise.
April 24, 2026
I made an appointment for an oil change and waited 3 1/2 hours. I was told my car had no issues even though I had several issues the last time I was there but I didn’t do them. I asked why and was told they hours. I was told my car had no issues even though I had several issues the last time I was there but I didn’t do them. I asked why and was told they didn’t have time to inspect my car. How long does it take for an oil change! Originally I was told 1 1/2-2 hours. Assuming they inspect your car with it, I agreed. I didn’t agree to 3 1/2 hours with no inspection. It also says free car wash. I haven’t had them wash my car the last several times I had service. I ask and they say it’s not working. Shame on Toyota for their poor service! More
by dottymcrae
Employees Worked With
Edward, Mark Giovanni
April 24, 2026
The staff were highly professional and courteous throughout my visit. They took excellent care of my truck, and I especially appreciated the detailed follow-up at the end, including a video and comp throughout my visit. They took excellent care of my truck, and I especially appreciated the detailed follow-up at the end, including a video and comprehensive information about the work performed. Overall, it was a great experience. More
by mzandbod
Employees Worked With
Alexander Prndelton, Mark Giovanni
April 24, 2026
Every person I met at Ira Toyota gave me a feeling of "we appreciate yourbusiness " Michael. I am very happy with the service at Ira Toyota! appreciate yourbusiness " Michael. I am very happy with the service at Ira Toyota! More
by mikey55.7799
Employees Worked With
Emma,&Alexander Pendelton, Mark Giovanni
April 18, 2026
I was told that my car would be ready at 4pm (I had left it since 7am). I kept being told it was almost done...then by 6pm someone told me it wouldn't be ready until the next day (without even looking into it since 7am). I kept being told it was almost done...then by 6pm someone told me it wouldn't be ready until the next day (without even looking into it). My keys were finally found abandoned on a desk which no one seemed to know anything about or take ownership for. The entire process was a mess!!! More
by lindajonesmd55
Employees Worked With
No one was ar all helpful or cared about getting my finished car to me
