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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.2
2,257 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,257 reviews

July 08, 2026

All good … very polite, etc. But rather lengthy wait🙁. Maybe just a bad day for them. More

by rdpglos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pimentel
Report | Print
July 07, 2026

Aways have had excellent service every time I have having my vehicles serviced..would Recommend ira. More

by mleonowert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Report | Print
Jul 08, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

July 07, 2026

Fantastic customer service! My service advisor JoJo was excellent! A true professional and was friendly and extremely accomodating! I have had only great experiences here since More

by Heartofstrength2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoJo - Yomerys Lora
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Jul 08, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2026

I had a 2pm appointment. Got there at 1:50 for just an oil change. They didn't get my truck into the shop to start it till 5:15. I didn't pay and leave till 5:55. Why make th More

by jayserrin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Giovanni
Report | Print
July 07, 2026

The woman/service person who took my car was not very informative. I asked about car alarms while veering me back and she said it was a safety feature that is always on, well it wasn't always on and she More

by Cathidone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
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Jul 08, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. Thank you for reviewing this directly with us and glad we were able to resolve the concerns. We value your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

July 03, 2026

Don’t bother to make an appointment , they take their sweet time servicing you Waited over 3 hours for ONLY and oil change . Would have been longer if I didn’t ask what was going on . Clearly they overbo More

by Jd4648
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Brungot
Report | Print
Jul 06, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and your patience. Thank you for speaking with us directly and this should have been more timely. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 for any concern at anytime.

July 02, 2026

Very professional. Prompt attention to detail.Thorough explanation of all work.conscience and polite staff More

by Beachplumfarmsrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt buonomo
Report | Print
Jul 04, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2026

The maintenance department's service is terrible; scheduled appointments are not honored, and the work is left incomplete. More

by aloisiopintojunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Giovanni
Report | Print
Jun 29, 2026 -

Ira Toyota of Danvers responded

We’re very sorry to hear of your disappointment. We’re glad to further review the details of the visit however are unable to reference with the information available. We strive for a timely experience and we apologize for any inconvenience. We value your business and you’re welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

June 27, 2026

Very professional appointment right on time all problems taken care of nice people working at dealership More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 30, 2026 -

Ira Toyota of Danvers responded

Hi Richard, your satisfaction is our top priority. Thank you, and have a fantastic day!

June 27, 2026

Abdou was fantastic. Great experience. Was in and out with my wife. No hassle. Recommend to all my family More

by bosoxs30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou was Awesome, Mark Giovanni
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Jun 30, 2026 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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