Ira Toyota of Danvers

This dealership is excellent. They listen to all your needs and they solve problems. Fabiana the service manager is the highest quality professional. She knows how to treat They listen to all your needs and they solve problems. Fabiana the service manager is the highest quality professional. She knows how to treat people with respect and dignity. They know how to repair cars and get things right the first time. I will always bring my Toyota here for service and tepairs. More

Technical service has been always good. However car pick up and check out seems to take longer than it should. Often waiting for your person when others are idle. And the others can jump However car pick up and check out seems to take longer than it should. Often waiting for your person when others are idle. And the others can jump in and check you out. More

As usual, Ira always delivers the best possible service. They are pros and know how to take care of their customers and their cars, as well They are pros and know how to take care of their customers and their cars, as well More

Top notch service. Always do the job well in a timely fashion. Comfortable place to wait. Always do the job well in a timely fashion. Comfortable place to wait. More

Great that IRA Toyota sent $17. 76 Oil change email coupons. NOT GREAT that it took 3 hours (8AM-11AM) to do the oil change. Then, the vehicle was 3rd in line behind empty cars and 76 Oil change email coupons. NOT GREAT that it took 3 hours (8AM-11AM) to do the oil change. Then, the vehicle was 3rd in line behind empty cars and blocked to exit...so I had to ask for help to get out! More

During these economic struggles thanks to our current administration, it's extremely helpful the promotions this dealer provided. Very helpful for some of us disabled living check by check. administration, it's extremely helpful the promotions this dealer provided. Very helpful for some of us disabled living check by check. More

This was the first time I’ve had a bad experience there. I had an appointment for 7:50 AM; I dropped off my car for maintenance and was told it would be ready in 2–3 hours. They sent me home via Uber, but I I had an appointment for 7:50 AM; I dropped off my car for maintenance and was told it would be ready in 2–3 hours. They sent me home via Uber, but I didn't get my car back until 5:00 PM—I wasted the whole day waiting. I called twice, but the answer was always that it wasn't ready yet (and just to clarify, it was only for basic maintenance). More

Great customer service from Nate in service department. Very happy with my experience with him and the rest of the team at Ira Toyota. Very happy with my experience with him and the rest of the team at Ira Toyota. More

Efficient and we’ll organized routine care on my lease. They send you a video of what’s being done to your car They send you a video of what’s being done to your car More

All good … very polite, etc. But rather lengthy wait🙁. Maybe just a bad day for them. But rather lengthy wait🙁. Maybe just a bad day for them. More