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Ira Toyota of Danvers

Danvers, MA

4.3
2,224 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,224 reviews

May 27, 2026

Clint Yang was great to work with, he made the whole process easy, low pressure, and fun. Would recommend! More

by Paull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
May 28, 2026 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with Clint! Thanks again for the recommendation, and have an amazing day!

May 27, 2026

Very competent and got my car in and out quickly even though they were quite busy. More

by Sknmnmary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 28, 2026 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

Had a terrible maintenance experience this week but that is the first time I’ve been unhappy with the service there. More

by morse.mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
May 28, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and concern. Glad the team was able to provide you with a complimentary rental to work through the duration. Your satisfaction is important to us and we value your business. Should you have further concerns in the future you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

May 25, 2026

Prompt, courteous service. Was in touch immediately via text and call. Very professional service team. More

by Mikeallenmra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabiana
May 21, 2026

Good experience even though it took three weeks to complete ,waiting on parts and. Ok from Toyota. Everything worked out because I was on vacation didn’t need the car. Great cooperation from Ira servi More

by dwb482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department
May 23, 2026 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 21, 2026

Large inventory to choose from. Has a good service system. Must improve on wait times. Friendly sales people and service advisors. More

by cpartaledis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bonomo
May 23, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback. We’re glad to hear you enjoyed our inventory selection and found our team friendly and helpful. We also appreciate your comments regarding wait times and will continue working to improve efficiency. We look forward to providing an even better experience on your next visit.

May 21, 2026

Went in to lease a Corolla. Clint was very helpful throughout the entire process - even advising with steps for my insurance and old registration. He always maintained a friendl More

by sparksx8222222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
May 23, 2026 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2026

Service advisor was good but standard oil and filter change took too long Ira should have an express line More

by Bobsprei1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Intake person was good
May 22, 2026 -

Ira Toyota of Danvers responded

Thank you for sharing your feedback! We are glad to hear you had a positive experience with our service advisor. We apologize for the longer wait time for your oil change and will definitely take your suggestion for an express line into consideration. We appreciate your business!

May 17, 2026

This is an added comment to my previous survey I just completed. I told the Service Advisor that the hood prop was in my car, on the floor. It still is. Why did they not put it back in?? Its come off twi More

by las9164
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel and Fabiana. More so I dealt with Angel.
May 22, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and reviewing this further with us directly. We hope to see you soon to resolve the concern. Your satisfaction is important to us and we value your business. Should you have any further concerns you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

May 16, 2026

Really great place to deal with! !! The service was impeccable and they met my needs and exceeded them exponentially. You cannot do better than Ira. More

by Kevinrocks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt.
May 20, 2026 -

Ira Toyota of Danvers responded

Hi, we are so happy to read such a great review about Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

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