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Ira Toyota of Danvers
Danvers, MA
2,313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,313 reviews
September 10, 2026
Service reps were knowlegable and friendly. They worked with me to find the specific model with the addons inwas looking for and found it faster than what was estimated. They worked with me to find the specific model with the addons inwas looking for and found it faster than what was estimated. More
by dmars2811
Employees Worked With
Juan Encarbacion, Mark Giovanni
September 09, 2026
Vehicle went in for 10000 service, given 15000 service. Requested to check radio/GPS system when having a conversation. The technician took the vehicle for a 17 mile ride with no one in the vehicle to dupl Requested to check radio/GPS system when having a conversation. The technician took the vehicle for a 17 mile ride with no one in the vehicle to duplicate. How do you duplicate a conversation if the technician is by himself? The technician did not duplicate the error More
by andrew
Employees Worked With
Do not know there names, Mark Giovanni
September 09, 2026
Salesman forgot? ??!!! To register our car. We came back a week later to pick it up and no registration or sticker. You spend $$$$ I expected service and people wh ??!!! To register our car. We came back a week later to pick it up and no registration or sticker. You spend $$$$ I expected service and people who are efficient and care. NOT at IRA. More
by foxfire.fluky_1h
Employees Worked With
Mark Giovanni
September 07, 2026
Great place with professional employees who treat me with respect. I appreciate the speed in which the car was fixed despite the amount of work and how easy it was to go through the process from the start to respect. I appreciate the speed in which the car was fixed despite the amount of work and how easy it was to go through the process from the start to the end. Another thing I would like to appreciate was being able to receive a video of some of the problems in the car being shown to me and also the fact that I got calls updated on what I wanted to get done in the car and how fast it would be done. Thank you, Luiz S vala More
by Luizvala
Employees Worked With
I forgot her name but it was this really nice desk lady , Mark Giovanni
September 03, 2026
I had to wait about 15 mins before a gentleman came and greeted me then I met Cassandra I gave its wow. She treated me as l was the best customer ever greeted me then I met Cassandra I gave its wow. She treated me as l was the best customer ever More
by Steve
Employees Worked With
Cassandra awesome , Mark Giovanni
