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Ira Toyota of Danvers
Danvers, MA
2,329 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 28, 2026
Upon my first visit to Ira Toyota to purchase a new car, I was greeted at the door by Gabriella, who was more than welcoming. She guided me through the whole process of picking out my new car and with the I was greeted at the door by Gabriella, who was more than welcoming. She guided me through the whole process of picking out my new car and with the trade of my former car. She was very knowledgeable and personable which made the whole process go smoothly. Would definitely consider Ira again and sales associate Gabriella as a top notch salesperson. More
by SD
Employees Worked With
Gabriella Schubert
September 25, 2026
The Ira Service department is excellent. A big shout out to Steve in the service department. He goes above and beyond. I purchased my 2015 Rav-4 from Ira 11 years ago. Ira is the only comp A big shout out to Steve in the service department. He goes above and beyond. I purchased my 2015 Rav-4 from Ira 11 years ago. Ira is the only company that has serviced my vehicle. Best decision ever. My next vehicle will be from Ira. More
by Karen G.
Employees Worked With
Steve
September 24, 2026
Extremely disappointed with the multipoint inspection service. The technician marked off basic checks that were clearly not performed properly. My coolant reservoir was left almost completely empty, and service. The technician marked off basic checks that were clearly not performed properly. My coolant reservoir was left almost completely empty, and the engine oil level was only filled halfway on the dipstick. Furthermore, a distinct metallic engine noise from the water pump/belt area was completely ignored. A multipoint inspection should catch basic fluid shortages and obvious mechanical noises before handing the keys back to the customer. Unreliable service and poor attention to detail." More
by tk8796
Employees Worked With
Na
September 20, 2026
Second time that I got my vehicle back and had greasy hand prints all over the front end of my vehicle. Don’t wipe anything down, just gives my vehicle back dirty and greasy. Service people aren’t nice, hand prints all over the front end of my vehicle. Don’t wipe anything down, just gives my vehicle back dirty and greasy. Service people aren’t nice, don’t know how to greet customers and even ask for if they can help them. More
by Boo
Employees Worked With
Service
September 19, 2026
The service was quick and I appreciated the detailed summary and video of the work done. However, it took close to an hour from when I got the confirmation my car was done and to be handed the keys. summary and video of the work done. However, it took close to an hour from when I got the confirmation my car was done and to be handed the keys. More
by MG123
Employees Worked With
Mark Giovanni
