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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
2,000 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,000 reviews

October 07, 2025

All staff are very friendly and professional. Very comfortable waiting area! But the waiting time is a little longer than I expected. I still give a 5 stars overall. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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October 04, 2025

Great Job! Willmi was very attentive and helpful. Waited a fair amount of time, I would recommend this location more More

by riveraantonio66666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi
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Oct 05, 2025 -

Ira Toyota of Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. Thanks for the recommendation, and have an amazing day!

October 03, 2025

The newly refinished intake bays are spotless, well lit and airy. The entire drop off process is organized and professional. The waiting area is also clean, and pleasant - oh a free high quality coffee. More

by George03245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 05, 2025 -

Ira Toyota of Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. If you have any further questions, please don't hesitate to reach out!

October 03, 2025

Excellent service especially by my advisor Tom who was very knowledgeable explaining everything and listening to my concerns More

by stephengoff53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom service advisor
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Oct 04, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

What a pleasant experience from the moment, I drove into the service drive to get my car serviced. They were very accommodating and fast and efficient thank you very much. More

by Montefortelouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabiana manso Reed, Mark Giovanni
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Oct 04, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for choosing our business for your car servicing needs! We are thrilled to hear that you had a pleasant and efficient experience. Our team prides ourselves on providing top-notch customer service and we look forward to serving you again in the future.

October 02, 2025

Got an inspection sticker,,, Quick, efficient, stress free,, No up selling a big plus for this simple routine procedure More

by Scott M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
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Oct 04, 2025 -

Ira Toyota of Danvers responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Thank you again, and have a fantastic day!

October 02, 2025

Waiting time too long, no timely update, maintenance cost not informed before , does the maintenance has to be that long , the mecanic is working on one car at the time or multiple car? If he works on multip More

by majuanm1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know this person , Mark Giovanni
Report | Print
Oct 04, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. We appreciate your understanding regarding the timeliness and we’re sorry again if there was any confusion with the details. We’re glad to review further however we’re unable to access the details with the information available. Your satisfaction is important to us and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

October 02, 2025

The seller representative Agustin Noci was very nice and helpful. Very professional and offering pro customer services. More

by Adrian Poci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agustin Noci
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Oct 04, 2025 -

Ira Toyota of Danvers responded

Hello Adrian, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! If you're ever in need of more help, please let us know!

October 02, 2025

Very thorough and courteous performance the service tech was helpful and got me in very quickly More

by bhcf1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel pimental
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Oct 04, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Thank you again, and have a fantastic day!

October 02, 2025

The staff is very friendly and professional. Very knowledgeable. I have purchased my last few vehicles from them and will continue to do so. More

by velvetvoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Report | Print
Oct 04, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words! Our team takes pride in providing exceptional customer service and we are thrilled to be your go-to place for vehicle purchases. We look forward to helping you with all your future car needs.

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