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Ira Toyota of Danvers
Danvers, MA
2,340 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 08, 2026
I received an IRA coupon for a really low cost oil change. I made an appt, showed up on time and waited 2.5 hours. I feel like I was being "Punished" because I was there only for the oil change. They change. I made an appt, showed up on time and waited 2.5 hours. I feel like I was being "Punished" because I was there only for the oil change. They recommended other maintenance as I would expect them to do, but how could I have them do anything else if it takes 2.hours for a 30 minute service. Yes, Im being generous at 30 minutes. 2.5 hours is totally unreasonable and no one provided me any update as to why it was taking so long. The only communication was when I was sent a link to authorize additional work that they said I needed. Its not fair to be held hostage for such a minor service to be done. This was my very First visit to this dealership and quite possibly my last. I mean, if I was being punished for showing up per invitation for an oil change, what do you think they'll do for me providing an honest heart felt review? The dealership Service Manager and or Dispatcher should be the ones punished, not me as a customer. Beware of this if you decide to have service performed there as well. More
by BRIANNE
Employees Worked With
Bruce
October 06, 2026
I got my inspection sticker and oil change done. Then it turned I need a few other things done. So. That was taken care of as well. I waited and it took about 4 hours. I had coffee and relaxed. Ever Then it turned I need a few other things done. So. That was taken care of as well. I waited and it took about 4 hours. I had coffee and relaxed. Everything was great. Thank you More
by Pete Waldman1968
Employees Worked With
Mark Giovanni
October 05, 2026
I have used this dealership for years. The service people are always professional. My car is very low mileage so they recommend needed service. The service people are always professional. My car is very low mileage so they recommend needed service. More
by Marienimblett
Employees Worked With
Service rep
October 04, 2026
I was very impressed while getting my free service for my corolla. I love my 24 corolla se. My sales associate Vadim was a pleasure to work with. What's not to like. corolla. I love my 24 corolla se. My sales associate Vadim was a pleasure to work with. What's not to like. More
by esoper8035
Employees Worked With
Vadim.
September 30, 2026
The service was great and the inspection of the vehicle identified some issues I was unaware of. I waited for the work to be done and the waiting area was very comfortable. Everyone there was very friend identified some issues I was unaware of. I waited for the work to be done and the waiting area was very comfortable. Everyone there was very friendly. More
by davidbaer1
Employees Worked With
Edwin Alcantara, Mark Giovanni
September 30, 2026
Cannot say enough good things about them. This dealership stands behind thier customers 100%. From my 1st new Camry to my last purchase, thier support from walk in was excellent. This dealership stands behind thier customers 100%. From my 1st new Camry to my last purchase, thier support from walk in was excellent. More
by alopresti121
Employees Worked With
Sean Leonard
