Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.2
2,281 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 2,281 reviews

August 11, 2026

Why make an appointment when you have to wait 3 hours for a simple oil change? It makes no sense to me. More

by fredarnaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise. , Mark Giovanni
Report | Print
August 11, 2026

Kedwin & Mr. Patel made this the easiest buying process. Very professional and knowledgeable. Excellent customer service from beginning to end. More

by claudia.qmm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedwin & Mr. Patel
Report | Print
Aug 11, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2026

Bad service wait time long almost six hours all they care is how to get money from you Expensive too More

by taharmourchid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Aug 07, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that we didn’t meet with the expectations. We strive for a timely and cost effective experience. We value your business and hope to restore your confidence in the future. You’re welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

August 04, 2026

Alex kept me informed throughout the entire process. The price was as promised. Great overall experience. Will be back soon. Overall very happy and pleased More

by PATRIOT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton
Report | Print
Aug 05, 2026 -

Ira Toyota of Danvers responded

Hi, we're happy you found Alex to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2026

The service advisor that I had today Angel was his name was beyond rude and condescending. Every question I asked related to my service he responded to me as if he was speaking to a five year old. Very di More

by Alexamoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
Report | Print
Aug 04, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback we apologize for any concern with the associate. This information is helpful for training and customer service improvements. We have reached out to you directly and hope to connect soon. We value your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 immediately should you ever have any further concerns.

July 31, 2026

I took my Toyota Sienna in for a 20K service. They were pleasant and very efficient. I was in and out in under two hours. A great dealer More

by daniel.hastings3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Aug 02, 2026 -

Ira Toyota of Danvers responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

July 31, 2026

Great dealership, but would be nice if they had coupons to lower the cost of repairs. More

by jabenton52
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
Report | Print
Aug 02, 2026 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2026

They are very friendly David Rojas is wonderful person to work with I see him again More

by drklap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
Report | Print
Jul 28, 2026 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2026

Cheers to bringing on Dennis! Much better service this time. Truly value the loaner car. And received much better. More professional attention this visit. More

by eden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Jul 28, 2026 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2026

My service guy Alex was wonderful. He’s very good very helpful and knowledgeable. Thank you. More

by Mbaldassari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex service writer
Report | Print
Jul 26, 2026 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff Alex to be so supportive during your experience here at Ira Toyota of Danvers. Please let us know if there is anything else we can do for you; we are more than happy to help!

1
2
...
229