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Ira Toyota of Danvers
Danvers, MA
2,247 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 26, 2026
Took six hours for an oil change, rotation, and alignment with an appointment. It was only after four hours when they recommended additional services and they weren’t even done the original work, that again, with an appointment. It was only after four hours when they recommended additional services and they weren’t even done the original work, that again, was scheduled. Denise was very nice though! More
by I like tacos
Employees Worked With
Denise
June 26, 2026
Great sales. My 2026 Corolla has a window that doesn’t go up/down properly. Twice it has been in and still not fixed. MA lemon law applies once they cannot fix My 2026 Corolla has a window that doesn’t go up/down properly. Twice it has been in and still not fixed. MA lemon law applies once they cannot fix it in 3 tries. I’ll be headed back this week again. More
by Latassa
Employees Worked With
Mark Giovanni
June 20, 2026
The most disorganized and rudest service I have ever gotten at a dealership. From the intake person who was the most unprofessional at drop off to pick up at the end. They even had me go out to locate m gotten at a dealership. From the intake person who was the most unprofessional at drop off to pick up at the end. They even had me go out to locate my car among a sea of cars. So glad I only took my car there to be serviced and didnt purchase a vehicle from them. Trust me, go anywhere but there. Not worth the aggravation. More
by lyn
Employees Worked With
Angry woman with no class, Mark Giovanni
June 20, 2026
The dealership is clean they moved the desks from the garage bays into the building giving more space to drop cars and I appreciated the greeter garage bays into the building giving more space to drop cars and I appreciated the greeter More
by celestes0
Employees Worked With
Rick Harper
June 17, 2026
Went in for a 5,000 service which is just topping fluids and rotating tires. Took two hours!! And when checking in was asked if I wanted it washed. I said yes but it wasn’t washed. This is my first service and rotating tires. Took two hours!! And when checking in was asked if I wanted it washed. I said yes but it wasn’t washed. This is my first service experience. Hoping this isn’t the norm. More
by Jbnatale
Employees Worked With
Mark Giovanni
