Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,228 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 2,228 reviews

June 04, 2026

They always accommodate the customer and make every effort to resolve problems. In my case, they persuaded the manufacturer to replace the defective tires even after the warranty had extended. More

by Llast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Willmi, Seanna, Mark Giovanni
Report | Print
June 01, 2026

My wife and I have been going to Ira Toyota Scion in Danvers, MA, for many years to service all four of our Toyota vehicles. In the past, we always worked with different service advisors until we met St More

by Soriya Tum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mahan Service Advisor 11662, Mark Giovanni
Report | Print
Jun 02, 2026 -

Soriya Tum responded

Ira Toyota of Danvers Jun 1, 2026 Soriya Tum My wife and I have been going to Ira Toyota Scion in Danvers, MA, for many years to service all four of our Toyota vehicles. In the past, we always worked with different service advisors until we met Steven Mahan five years ago. We have continued working with him ever since. We love working with him. He is friendly, knowledgeable, understanding, and helpful in every way.

Jun 05, 2026 -

Ira Toyota of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2026

The manager Jose was very professional and attentive. Our service issue was taken care of properly. More

by juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose the Manager and Brendan
Report | Print
Jun 03, 2026 -

Ira Toyota of Danvers responded

Hello Juan, we're happy to hear you had such a positive experience with Jose! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2026

The m maintenance visit started on time. The car was ready on time. Everyone was very informative and friendly. More

by M73kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Report | Print
Jun 02, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2026

Clint Yang was great to work with, he made the whole process easy, low pressure, and fun. Would recommend! More

by Paull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Report | Print
May 28, 2026 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with Clint! Thanks again for the recommendation, and have an amazing day!

May 27, 2026

Very competent and got my car in and out quickly even though they were quite busy. More

by Sknmnmary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
May 28, 2026 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

Had a terrible maintenance experience this week but that is the first time I’ve been unhappy with the service there. More

by morse.mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Report | Print
May 28, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback and concern. Glad the team was able to provide you with a complimentary rental to work through the duration. Your satisfaction is important to us and we value your business. Should you have further concerns in the future you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

May 25, 2026

Prompt, courteous service. Was in touch immediately via text and call. Very professional service team. More

by Mikeallenmra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabiana
Report | Print
May 21, 2026

Good experience even though it took three weeks to complete ,waiting on parts and. Ok from Toyota. Everything worked out because I was on vacation didn’t need the car. Great cooperation from Ira servi More

by dwb482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department
Report | Print
May 23, 2026 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 21, 2026

Large inventory to choose from. Has a good service system. Must improve on wait times. Friendly sales people and service advisors. More

by cpartaledis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bonomo
Report | Print
May 23, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback. We’re glad to hear you enjoyed our inventory selection and found our team friendly and helpful. We also appreciate your comments regarding wait times and will continue working to improve efficiency. We look forward to providing an even better experience on your next visit.

1
2
...
223