Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Toyota of Danvers
Danvers, MA
2,366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,366 reviews
November 08, 2026
Thanks so much for the great service today! The team is always so helpful and friendly. A huge thanks to Fabiana in service for being awesome as always! The team is always so helpful and friendly. A huge thanks to Fabiana in service for being awesome as always! More
by marilia
Employees Worked With
Fabiana Manso Reed
November 04, 2026
I bought my car there in 2022 and although not the closest Toyota dealer or best labor rate I scheduled my appointments there. I arrived to a scheduled appointment 15 minutes early and was told it w closest Toyota dealer or best labor rate I scheduled my appointments there. I arrived to a scheduled appointment 15 minutes early and was told it was a 3 hour before they could take me. Not an apology, not we should have called you, not does this work for you. I said I schedule appointments for a reason, and why 3 hours for scheduled appointment? We are busy was the response. It was a Saturday and had a number of other things to do. I asked for a manager to address and said they were not available. I will never go back after this treatment and loyal customer, now only to Toyota. Other dealers also wash car during service, they do not. More
by Gary-buyer
Employees Worked With
Someone who doesn't care
November 01, 2026
My experience was great, salesman was pleasant, very knowledgeable and patient Vadim . Love my new car 2027 Corolla . He made transactions very accommodating for me. I would recommend dealership and Va knowledgeable and patient Vadim . Love my new car 2027 Corolla . He made transactions very accommodating for me. I would recommend dealership and Vadim. Place was clean , everyone pleasant , More
by nancy_glendye
Employees Worked With
Vadim, Dennis Zullo
October 30, 2026
Excellent service. They are very kind and help you with everything regarding your new vehicle. They explain everything clearly. They are very kind and help you with everything regarding your new vehicle. They explain everything clearly. More
by marianamauricio08
Employees Worked With
jeancarlos bonitacio
October 29, 2026
Specialist at checkin was great. Issue is the service taking 4 hours for an oil change and tire rotation. Pretty basic service that probably could have been done under 30 minutes at Issue is the service taking 4 hours for an oil change and tire rotation. Pretty basic service that probably could have been done under 30 minutes at Valvoline. Frustrating as no communication. Would have been nice to plan better. Original estimate 2 hours doubling that is ridiculous. More
by Taraskact
Employees Worked With
Matt Buonomo.
October 24, 2026
I made an online appointment to get my oil changed. They called me before my scheduled appointment asking if I could come in early. However, when I got there, I was told the wait time would still be 3 They called me before my scheduled appointment asking if I could come in early. However, when I got there, I was told the wait time would still be 3 to 4 hours. This was a complete waste of my time, so I decided to leave. Rude customer service and very poor management More
by DS
Employees Worked With
Mark Giovanni
