Ira Toyota of Danvers

The people at Ira Toyota have always treated me with respect and courtesy since my first Toyota truck bought back in the 1970’s. My current truck, a 2011 Extended Cab Tacoma, bought new off the lot has respect and courtesy since my first Toyota truck bought back in the 1970’s. My current truck, a 2011 Extended Cab Tacoma, bought new off the lot has been my favorite ever since I sold my Toyota T100. It’s the only place I trust for my truck to be serviced. More

The service department was nice, but their only offered solution for a rear AC leak in a mid-sized SUV would have cost over $2,700. I already knew exactly where the leak was and what was required to fix it solution for a rear AC leak in a mid-sized SUV would have cost over $2,700. I already knew exactly where the leak was and what was required to fix it, but they insisted on doing their own diagnosis which couldn’t have taken more than 20 minutes, but cost me $205 (and only confirmed what I knew). It’s a good car otherwise, but 2019 with almost 90K miles. They never mentioned the other solution, which is an $80 rear AC “block kit” and is a relatively simple job to install. My future work on the car will be done by an independent mechanic who owns his own business and looks out for his customers with a concern for helping them keep older cars on the road without unnecessarily expensive repairs. More

I had bad experience the last 2 visit for service honestly they make me change my mind about the place honestly they make me change my mind about the place More

Nice service waiting area. Took way longer than the promised (3-4 hrs) took 6. I had to find car myself out in a huge lot. They should have valeted my car. I'm 76 years. I Took way longer than the promised (3-4 hrs) took 6. I had to find car myself out in a huge lot. They should have valeted my car. I'm 76 years. I insisted to wait on recalls but was pushed to get them done.that day. Blew my schedule for the day for an oil change and tire rotation More

Always very professional very informative pleasant personnel clean environment Great coffee always explained what was done and if any further repairs are needed personnel clean environment Great coffee always explained what was done and if any further repairs are needed More

Had a disappointing experience with the service department. My vehicle serivce was completed. It took an hour for the service rep to process my paperwork and get out the door. 4 hours for an oil ch department. My vehicle serivce was completed. It took an hour for the service rep to process my paperwork and get out the door. 4 hours for an oil change and tire rotation. Way too long. More

I had an appointment today for routine maintenance. I was on time and didn't have to wait. The service was quick and I enjoyed complimentary coffee while I was there. All in all, it was a pleasant expe I was on time and didn't have to wait. The service was quick and I enjoyed complimentary coffee while I was there. All in all, it was a pleasant experience. More