Ira Toyota of Danvers

During these economic struggles thanks to our current administration, it's extremely helpful the promotions this dealer provided. Very helpful for some of us disabled living check by check. administration, it's extremely helpful the promotions this dealer provided. Very helpful for some of us disabled living check by check. More

This was the first time I’ve had a bad experience there. I had an appointment for 7:50 AM; I dropped off my car for maintenance and was told it would be ready in 2–3 hours. They sent me home via Uber, but I I had an appointment for 7:50 AM; I dropped off my car for maintenance and was told it would be ready in 2–3 hours. They sent me home via Uber, but I didn't get my car back until 5:00 PM—I wasted the whole day waiting. I called twice, but the answer was always that it wasn't ready yet (and just to clarify, it was only for basic maintenance). More

Great customer service from Nate in service department. Very happy with my experience with him and the rest of the team at Ira Toyota. Very happy with my experience with him and the rest of the team at Ira Toyota. More

Efficient and we’ll organized routine care on my lease. They send you a video of what’s being done to your car They send you a video of what’s being done to your car More

All good … very polite, etc. But rather lengthy wait🙁. Maybe just a bad day for them. But rather lengthy wait🙁. Maybe just a bad day for them. More

Aways have had excellent service every time I have having my vehicles serviced..would Recommend ira. my vehicles serviced..would Recommend ira. More

Fantastic customer service! My service advisor JoJo was excellent! A true professional and was friendly and extremely accomodating! I have had only great experiences here since My service advisor JoJo was excellent! A true professional and was friendly and extremely accomodating! I have had only great experiences here since purchasing my 25 Rav4 XLE Premium from Kledi in November! More

I had a 2pm appointment. Got there at 1:50 for just an oil change. They didn't get my truck into the shop to start it till 5:15. I didn't pay and leave till 5:55. Why make th Got there at 1:50 for just an oil change. They didn't get my truck into the shop to start it till 5:15. I didn't pay and leave till 5:55. Why make the appointment at all? Very disappointed and left irritated. More

The woman/service person who took my car was not very informative. I asked about car alarms while veering me back and she said it was a safety feature that is always on, well it wasn't always on and she informative. I asked about car alarms while veering me back and she said it was a safety feature that is always on, well it wasn't always on and she offered no way for me to fix it. I asked if I could get a sticker as my car is due in July she said " well you can but it's gonna say 6" which threw me off and. Said lk never mind. She was just very dry and not helpful. The girl at the food counter did not understand what I was ordering and got it wrong, the oil change took almost 2 hrs. The whole experience was disappointing to say the least. More

Don’t bother to make an appointment , they take their sweet time servicing you Waited over 3 hours for ONLY and oil change . Would have been longer if I didn’t ask what was going on . Clearly they overbo sweet time servicing you Waited over 3 hours for ONLY and oil change . Would have been longer if I didn’t ask what was going on . Clearly they overbook More