Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Toyota of Danvers
Danvers, MA
2,308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,308 reviews
September 07, 2026
Great place with professional employees who treat me with respect. I appreciate the speed in which the car was fixed despite the amount of work and how easy it was to go through the process from the start to respect. I appreciate the speed in which the car was fixed despite the amount of work and how easy it was to go through the process from the start to the end. Another thing I would like to appreciate was being able to receive a video of some of the problems in the car being shown to me and also the fact that I got calls updated on what I wanted to get done in the car and how fast it would be done. Thank you, Luiz S vala More
by Luizvala
Employees Worked With
I forgot her name but it was this really nice desk lady , Mark Giovanni
September 03, 2026
I had to wait about 15 mins before a gentleman came and greeted me then I met Cassandra I gave its wow. She treated me as l was the best customer ever greeted me then I met Cassandra I gave its wow. She treated me as l was the best customer ever More
by Steve
Employees Worked With
Cassandra awesome , Mark Giovanni
September 02, 2026
Very disappointed- dropped off the car at 9:20 am and was told I’d receive a phone call telling me what was needed but never received a call, Only received an email with numerous recommendations for other wo told I’d receive a phone call telling me what was needed but never received a call, Only received an email with numerous recommendations for other work unrelated work that is unnecessary. $205 diagnostic charge is a scam. Reputable shops tell you what is needed for no charge. Don’t bring your car here! More
by l
Employees Worked With
Willmi
August 31, 2026
Very clean bays and office areas. Staff conduct themselves in a professional manner throughout. I trust my Toyota with this establishment. Staff conduct themselves in a professional manner throughout. I trust my Toyota with this establishment. More
by rachamp126
Employees Worked With
David Rojas
August 29, 2026
My experience was wonderful. I felt respected and they never once made me feel as though my credit or finances were not worthy of getting a car. In fact they were able to get me I felt respected and they never once made me feel as though my credit or finances were not worthy of getting a car. In fact they were able to get me a better car and deal than even I thought I could get. I felt they went out of their way to make the experience enjoyable. A big shout out to Jesse and Abdul Ouhaj More
by lesleyrice9258
Employees Worked With
Jesse Martinez and Abdul Ouhaj, Mark Giovanni
August 27, 2026
The service was great. The lead up to it was confusing between calling to inquire about detailing and having the AI schedule it even though I told them on the phone I decid The lead up to it was confusing between calling to inquire about detailing and having the AI schedule it even though I told them on the phone I decided not to have. Seems to be working against the customer. More
by gplaw
Employees Worked With
Alex
