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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.2
2,364 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,364 reviews

November 04, 2026

I bought my car there in 2022 and although not the closest Toyota dealer or best labor rate I scheduled my appointments there. I arrived to a scheduled appointment 15 minutes early and was told it w More

by Gary-buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Someone who doesn't care
Print
November 02, 2026

Had a positive experience with service department; excellent customer service, quality of work and parts. More

by vistamarcostarica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Nov 03, 2026 -

Ira Toyota of Danvers responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2026

My experience was great, salesman was pleasant, very knowledgeable and patient Vadim . Love my new car 2027 Corolla . He made transactions very accommodating for me. I would recommend dealership and Va More

by nancy_glendye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim, Dennis Zullo
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Nov 02, 2026 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with Vadim and our team! Thanks again for the recommendation, and have an amazing day!

October 30, 2026

Excellent service. They are very kind and help you with everything regarding your new vehicle. They explain everything clearly. More

by marianamauricio08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jeancarlos bonitacio
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Nov 01, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 29, 2026

Specialist at checkin was great. Issue is the service taking 4 hours for an oil change and tire rotation. Pretty basic service that probably could have been done under 30 minutes at More

by Taraskact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Buonomo.
Print
Nov 03, 2026 -

Ira Toyota of Danvers responded

Thank you for your expressing your concern. We’re glad to further review the details however we’re unable to reference the visit with the information provided. We strive for a timely experience and the communication as well as duration should have been better. We value your business and you’re welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

October 29, 2026

My car is taking care of and I'm not taken advantage of. Jojo was terrific. Sherry Blodgett More

by blodgettdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo
Print
Nov 01, 2026 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2026

They were professional and friendly! They said a couple of things that neede be done. I appreciated the honesty. More

by patgregory508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Print
Oct 30, 2026 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 24, 2026

I made an online appointment to get my oil changed. They called me before my scheduled appointment asking if I could come in early. However, when I got there, I was told the wait time would still be 3 More

by DS
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Giovanni
Print
Oct 27, 2026 -

Ira Toyota of Danvers responded

Thank you for expressing your concerns. We apologize for the time concern and that you weren’t able to take advantage of the special offer. We understand the staff worked to accommodate in the best ways possible however we understand this didn’t meet with your expectations. We value your consideration and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any details or for any concerns that arise in the future.

October 22, 2026

Nice place clean and comfortable work was done within the time frame they said except I didn’t get my question about brake work l wanted done so I will go somewhere else More

by Mikevecsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Patel Didn’t answer my question
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Oct 27, 2026 -

Ira Toyota of Danvers responded

Thank you for your feedback. I'm glad to hear you found our facility clean and comfortable, and that your service was completed on time. I understand your frustration regarding the brake work inquiry, and I appreciate you bringing this to our attention. We strive for professionalism and transparency, and your experience will help us improve our teamwork and service in the future.

October 18, 2026

I’ve had Matt several times and he’s wonderful easy to deal with explains things to an old lady like me very nice More

by Gammonsdiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Oct 19, 2026 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Feel free to reach out to us if you need anything. Have a wonderful day.

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