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Ira Toyota of Danvers
Danvers, MA
2,242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,242 reviews
June 20, 2026
The most disorganized and rudest service I have ever gotten at a dealership. From the intake person who was the most unprofessional at drop off to pick up at the end. They even had me go out to locate m gotten at a dealership. From the intake person who was the most unprofessional at drop off to pick up at the end. They even had me go out to locate my car among a sea of cars. So glad I only took my car there to be serviced and didnt purchase a vehicle from them. Trust me, go anywhere but there. Not worth the aggravation. More
by lyn
Employees Worked With
Angry woman with no class, Mark Giovanni
June 20, 2026
The dealership is clean they moved the desks from the garage bays into the building giving more space to drop cars and I appreciated the greeter garage bays into the building giving more space to drop cars and I appreciated the greeter More
by celestes0
Employees Worked With
Rick Harper
June 17, 2026
Went in for a 5,000 service which is just topping fluids and rotating tires. Took two hours!! And when checking in was asked if I wanted it washed. I said yes but it wasn’t washed. This is my first service and rotating tires. Took two hours!! And when checking in was asked if I wanted it washed. I said yes but it wasn’t washed. This is my first service experience. Hoping this isn’t the norm. More
by Jbnatale
Employees Worked With
Mark Giovanni
June 13, 2026
I had a 11:20 appointment for an oil change. I had to wait 3:30 hours to get the job done. You need to speed things up. I have bought 4 cars from IRA - right now I am disappointed with your serv I had to wait 3:30 hours to get the job done. You need to speed things up. I have bought 4 cars from IRA - right now I am disappointed with your service department. More
by Dchadbourne
Employees Worked With
Tom service writer - VERY GOOD
June 12, 2026
Service was excellent. Willie my service Coordinator Was polite at intentive he’s my bad every time I come to have a service done on our 2013 Camry hybrid. Thank you Willie Willie my service Coordinator Was polite at intentive he’s my bad every time I come to have a service done on our 2013 Camry hybrid. Thank you Willie More
by BBBill
Employees Worked With
Willie
June 11, 2026
My car is 6 years old & have had it serviced at Ira Toyota since purchasing it. I have had no issues with any service I’ve had done there. It is easy to get an appointment when you want at the time you Toyota since purchasing it. I have had no issues with any service I’ve had done there. It is easy to get an appointment when you want at the time you want. All the service advisers I have worked with have been courteous & friendly. More
by dmcontant
Employees Worked With
Alpesh Patel
