Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,077 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 2,077 reviews

December 14, 2025

Had to wait longer than a year ago to get checked in. And then a longer wait to check out. The new configuration seems to waste time. I saw a lot of people standing around before I finally got checked in More

by Storrice1953
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Report | Print
December 13, 2025

Exceptional service. Very easy to schedule. Very timely service updates. Fabiana was great, a wonderful face of the company More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabiana
Report | Print
December 13, 2025

Have purchased 3 Prius and had them serviced over a period of 14 years with this dealer. Very satisfied. At times they are very busy like today but they kept me up to date. More

by Nancyjodelaney6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Report | Print
December 12, 2025

Mr A. Patel provided excellent suggestions and advice for my 2021 RAV4 prime yearly service. More

by AjZaspatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh patel
Report | Print
December 10, 2025

All parts of the customer service machine worked well- from Phil and Ashley at drop off, to Edwin as point, to an Uber ride back/forth home. Very smooth. More

by Doglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Dec 12, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2025

Great service advisors and good mechanics. Never had an issue at Ira Toyota in Danvers and always a good experience when I need work done. More

by mpajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton, Mark Giovanni
Report | Print
Dec 10, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2025

I sat in the service dept for 7 hrs waiting for a 3 hour job to be done. Very unprofessional to keep a person waiting when they made an apt and dropped off at 7am. WILL MEVER COME HERE AGAIN. . Ever. And I More

by Bernholmes66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Giovanni
Report | Print
Dec 11, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the duration concern. We have reached out to you directly and hope to connect soon. We appreciate your business and hope to rebuild your trust.  We have complimentary Uber to accommodate for wait times. You’re also welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

December 07, 2025

I was very happy to see the improvements in the service center. It looked nice! More

by deliman2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Dec 08, 2025 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2025

I always service my truck at Ira Toyota in Danvers. They are very professional and treat you like family. More

by N.Mahoney87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Chase
Report | Print
Dec 08, 2025 -

Ira Toyota of Danvers responded

Hi, we are so happy to read such a great review about Ira Toyota of Danvers! Feel free to reach out to us if you need anything. Have a wonderful day.

December 05, 2025

They offer discount monthly specials on services which is helpful with the cost of keeping the maintenance More

by mech771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni
Report | Print
Dec 07, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

1
2
...
208