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Ira Toyota of Danvers
Danvers, MA
2,168 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,168 reviews
March 14, 2026
When I picked up my vehicle the service advisor just brought me to the terminal to pay, no review on the work just sign and pay. He then walked me out of the service center told me where my car was but brought me to the terminal to pay, no review on the work just sign and pay. He then walked me out of the service center told me where my car was but pointed me in the wrong direction. If I didn't have the service plan I would not come here. More
by Rugger in the states
Employees Worked With
Denise and Edwin i believe his name was.
March 14, 2026
Dealership has been my go to for about 6 toyota highlanders by now. Their 2 year included service plan is a big incentive, great sales rep and the best service technicians for quality care. The highlanders by now. Their 2 year included service plan is a big incentive, great sales rep and the best service technicians for quality care. The service agents and managers are all experienced, knowledgeable and great listeners to why we are there. Can't say enough about IRA Toyota od Danvers MA. Take the best advice and check them out yourself. More
by MIKE
Employees Worked With
Service agent Matthew
March 10, 2026
Service advisor angel advised to take throttle service, Ari conditioning refresh for a Corolla hybrid with 30,000 miles. Toyota recommends only doing this in case of issue between 30,000 and 60,000 miles. Ari conditioning refresh for a Corolla hybrid with 30,000 miles. Toyota recommends only doing this in case of issue between 30,000 and 60,000 miles. Please stick to manufacturer recommendations for service and only do service if any issues are reported. This costed an additional 300$ More
by russfrancis28
Employees Worked With
Angel
March 05, 2026
I was in for my 10,000 mile service and they told me it would be about 2 hours. I was out in 1 1/2 hours. Nice waiting room and congenial service people. would be about 2 hours. I was out in 1 1/2 hours. Nice waiting room and congenial service people. More
by lewisnf
Employees Worked With
Unknown
March 05, 2026
Even though i moved to Exeter . I continue to bring my vehicles to Ira Toyota of Danvers. Matt B is my service guy. We can always count on him to lead us in the right direction I continue to bring my vehicles to Ira Toyota of Danvers. Matt B is my service guy. We can always count on him to lead us in the right direction for service. Thank you Dave Faria More
by Davidf51271
Employees Worked With
Matt B ,
March 04, 2026
Visited the dealer with the goal of purchasing an electric bZ. The first test drive vehicle was at 5% battery. We couldn’t get up to the speed of traffic on a 55mph roadway due to this. When we switc electric bZ. The first test drive vehicle was at 5% battery. We couldn’t get up to the speed of traffic on a 55mph roadway due to this. When we switched drivers, we had 1 mile of range left, driving back to the dealer on the shoulder with the hazards on and the climate control off. This could have been very dangerous, almost criminally negligent. When we finally decided on a different bZ, we couldn’t take delivery on 2/28 because it had a nail in the tire (not repaired until Monday) and wasn’t at 100% charge until the rep used a Tesla charging station. Sales guy was a nice guy but these unforced errors would’ve prevented a sale, had we not been loyal to Toyota. More
by ToyotaOwner
Employees Worked With
Kenny, Oliver, Maria at the front desk , Mark Giovanni
