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Ira Toyota of Danvers

Danvers, MA

4.4
1,812 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,813 reviews

May 31, 2025

Our Sales person Sean Leonard was great he answered all our questions and was very polite and honest. Followed up with every thing. I would recommend Sean and the dealer More

by Wfaircloth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
May 30, 2025

Great service! Great customer service! Great value! Excellent communication! Beautiful facility, would recommend to anyone. More

by edortiz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilmy Espinal
May 29, 2025

Professional Friendly Knowledgeable Helpful Careing Negotiationable Lessons about truck Received truck in a timely manner Communicated with us during the entire Process. Overa More

by Yvonnereister
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim plesca
May 31, 2025 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! Thank you, and have a fantastic day!

May 28, 2025

The staff was very helpful Jack and Elison was very professional and took good care of me. More

by JAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack and Elison
May 29, 2025 -

Ira Toyota of Danvers responded

Hi Jay, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2025

Great customer service. I understand it takes time to fix a car and this time I took my car for brakes and oil change so I am satisfied with the service. I also was able to More

by paospaolilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex P
May 29, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2025

Cleanliness, helpful employees, real time commitments, NO SALES PITCH, service outstanding, just overall good environment More

by Johnelowrey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patel
May 27, 2025 -

Ira Toyota of Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 25, 2025

Bruce is a great representative for the company but the cost of replacing one switch was shocking More

by Joepmcdermott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce B
May 27, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 24, 2025

Dropped Tacoma off for service Tuesday evening. Had communicated with my Service Advisor several times over Wednesday due to recommendations and prices, and status of completion for Thursday. My S More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Bill
May 25, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2025

Outstanding customer support and focus. Service was excellent and work to be performed was explained clearly and cost estimates were accurate. Thank you Matt. More

by nightdyvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 25, 2025 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

Long wait and overpriced repairs. No clear communications during wait time. At least they offer free coffee More

by btgbmt14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
May 24, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback. We appreciate you reviewing this with us directly and for your business. As reviewed, we work to ensure competitive pricing and, on this visit, provided a one-hour turnaround. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

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