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Ira Toyota of Danvers

Danvers, MA

4.4
1,780 Reviews

99 Andover St

Danvers, MA

01923

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September 20, 2023

I’ve done my service with my Toyota vehicles at IRA for years. They still provide great service but I would recommend you drop off. My last oil change and alignment took 4 hours and I made the mistake of w More

by Dakin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 23, 2023 -

Ira Toyota of Danvers responded

Your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

September 19, 2023

Willmi Espinal was a fantastic representation of toyota’s professionalism and expertise in the auto industry. I truly appreciate his help and appreciate the generous ability to get a Lyft ride home and back More

by gmauceri45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi Espinal
Sep 23, 2023 -

Ira Toyota of Danvers responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Willmi went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

September 18, 2023

Everything was perfect! I was kept abreast of all that was needed for my vehicle More

by ruthgoutal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 21, 2023 -

Ira Toyota of Danvers responded

We are delighted to hear that everything was perfect and that you were well-informed about what was needed for your vehicle. We appreciate your business! We look forward to the opportunity to assist you in the future.

September 18, 2023

They are always pleasant and accommodating. The location is easy to get to and they are able to get my truck back same day. More

by Rtanner8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 22, 2023 -

Ira Toyota of Danvers responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Ira Toyota of Danvers service team went beyond your expectations and was able to get you back on the road the same day! We appreciate your business and thank you for your Five Stars!

September 16, 2023

We bought our 4th vehicle from Gary Cooper and we have the same experience every time. He always listens to what’s important to us and never tries to upswell a vehicle with equipment we do not need. More

by lisammartins24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
Sep 23, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 16, 2023

Excellent service from drop off to pick up The service advisor communication was excellent Parts came in ALOT faster than expected my vehicle was finished sooner than quoted More

by ANGLEGAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpec service advisor
Sep 22, 2023 -

Ira Toyota of Danvers responded

It's truly wonderful to hear that you had an amazing experience with Ira Toyota of Danvers and that the service advisor provided awesome assistance. Thank you for sharing your glowing review!

September 15, 2023

Clean, friendly, polite, helpful, informative,honest, fair, fast, no long way,friend recommended, complementary coffee More

by Antonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Encarcion
Sep 19, 2023 -

Ira Toyota of Danvers responded

That's fantastic to hear! We're so happy you had a great experience here at Ira Toyota of Danvers. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 14, 2023

Had a good experience with the service department today. They explained everything in detail. Watched a video of the repairman going over my car and what other things needed to be fixed. Very easy to app More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 23, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 12, 2023

I am really glad to have visited this place! Sales person was amazing and I got a great deal. Jesse Martinez helped me to find the perfect vehicle and he also guided me through the purchase proc More

by hohlgerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez , Joel Martinez
Sep 23, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 11, 2023

We have bought 5 or 6 Toyotas at the IRA dealership and have taken these cars back for periodic maintenance. We have been very happy with the the cars and the service. We did have a problem at the closing More

by Bill P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fausto Gomez
Sep 23, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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