Ira Toyota of Danvers

Recent experience at Ira Toyota at danvers. Great staff, warm welcome as we set down at his desk his words were FIRST I WOULD LIKE TO THANK YOU FOR COMING TO IRA TOYOTA TO BUY A VEHICLE. "How I may help you warm welcome as we set down at his desk his words were FIRST I WOULD LIKE TO THANK YOU FOR COMING TO IRA TOYOTA TO BUY A VEHICLE. "How I may help you" we thought we were just going to test drive but the way he present himself. Must be having strong back ground and experience in customer service,we were very impressed. His words made us think twice to decide/purchased a new car on very same day. This is our third Toyota vehicle but this experience was unforgettable. Only the thing bothered us long time waiting for the business manager, they need to be more efficient, ricky did tell me but I don't remember name. My sales consultant was very realistic and knowledgeble about the product. I believe he loves what he is doing, he is passionate also Mr.Keith was very polite and friendly. Will definitely recomond and tell this best experience to all our freinds, who ever is looking to purchase a Vehicle. We wouldn't hesitate to mention his name at last--Ricky Arora the Sales Consultant at Ira Toyota,Danvers. My Mother and I wish him very best of luck. More

I had the best time with Chris in leasing a vehicle I really wanted. I had leased a vehicle about a year before from a different dealership and I was not happy with it. It was a four year lease. He he really wanted. I had leased a vehicle about a year before from a different dealership and I was not happy with it. It was a four year lease. He helped me to get the car I wanted with the same remaining term on the lease. Three years. He was professional and very persistent to make sure that I got what I wanted. More

I would definately recommend this dealership to anyone looking for a Toyota. I can't tell you how comfortable Martha Murray made me feel and how very very thorough she was. I was completly satisfied with looking for a Toyota. I can't tell you how comfortable Martha Murray made me feel and how very very thorough she was. I was completly satisfied with my experience at Ira Toyota of Danvers. More

This is the fifth car we have purchased from this dealership. We knew exactly what we wanted for a car and we did not want to spend a lot of time looking at cars we weren't interested in. We were imm dealership. We knew exactly what we wanted for a car and we did not want to spend a lot of time looking at cars we weren't interested in. We were immediately impressed with the excellent customer service we received from both Keith and Ken. Ken was very efficient and knew his product well. He took extra time to show us every detail of the car. It was a very good experience. More

I h ave worked with Ira Toyota three times, most recently since 2001 with 2 lease experiences. I returned to Ira because I have always been treated well.I went directly to Jason in Finance with my credit ch since 2001 with 2 lease experiences. I returned to Ira because I have always been treated well.I went directly to Jason in Finance with my credit challenge, and was surprised and pleased as he explained to me that my excellent financial history with Toyota over the past several years holds much weight. He then turned me over to Jason Ludwig to expedite the process. He was kind, respectful, very knowledgable, explaining things thoroughly and clearly. When the service department could not prepare my vehicle when we expected, Jason was kind enough to deliver it to me at work. I think Ira Toyota should consider itself fortunate to have employees with the caliber of both of these men. More

Of all the dealerships I went to Ira of Danvers was friendly and no pressure to talk to . Mark A. the salesman I dealt with was very knowledgeable and a pleasure to talk to . He helped me pick out a Tu friendly and no pressure to talk to . Mark A. the salesman I dealt with was very knowledgeable and a pleasure to talk to . He helped me pick out a Tundra that I was looking for in a truck . He and the service department , finance and customer rep. were very helpful . I felt very comfortable while I was there . Thank You Ira Eli B. More

I visited Ira Toyota of Danvers looking for a new Tundra. I have been looking around at other dealerships and Danvers was by far the best experience. Chris was the salesmen that helped me get the truck I w I have been looking around at other dealerships and Danvers was by far the best experience. Chris was the salesmen that helped me get the truck I wanted at a price I could afford. Chris was friendly, patient, and clearly new everything there was to know about this particular truck. He showed me all possible options, and let me test-drive the truck. Melissa took care of all of the paperwork quickly and efficiently, and explained everything thoroughly. I had a solid overall experience at Ira Toyota of Danvers, and wouldn't hesitate to recommend it to anyone. Thank you. - Steve More

I actually went to trade in my service agreement to downgrade and save some money in these tough times. Mike worked with me and showed me that for only a 20 dollar a month difference I could get not ju downgrade and save some money in these tough times. Mike worked with me and showed me that for only a 20 dollar a month difference I could get not just the same vehicle in a Toyota Brand but a better vehicle with more standard options and better saftey standards. I know Mike is moving into a semi sales and financing role at IRA but i would demand to have him as my sales person again. He does not sell a vehicle to you but takes your needs into account and trie to fit a vehicle to your standards. I have purchasedother vehicles from IRA for myself and my wife and the only reason they scored lower than perfect is pricing. I think all costs on cars are over priced everywhere not just at IRA. More

I gave all high marks because my experience was great. I was treated with professionalism and respect, which is important to me. I compared lease pricing with other dealerships and did not find a bette was treated with professionalism and respect, which is important to me. I compared lease pricing with other dealerships and did not find a better deal. When I informed friends that I was looking at IRA Toyota Danvers for my car, the several that own Toyotas all told me that they bought their cars there too. What a recommendation! I dealt primarily with Mike Walker and Jason Ludwig, who worked well together as a team and always greeted me with a smile. My questions were answered promptly and simply and the post sales follow-up. They even made sure my cell phone was synched with my Bluetooth. I didn't feel any pressure to purchase lots of additional packages once I met with the finance manager, Hank Ung. It was the easiest car finance meeting I've encountered over the years. The tour of the dealership and the service area was a nice touch, WiFi in the service waiting area and an upscale snack bar. When every dollar counts, go to Ira Toyota Danvers. More

I went to Ira Danvers to purchase a new Matrix. The experience was great - both with the dealership and the sales rep Mike Fitzgerald. Mike was reffered to me by a friend and he was as advertised. Ho experience was great - both with the dealership and the sales rep Mike Fitzgerald. Mike was reffered to me by a friend and he was as advertised. Honest, informed about the different models, and pleasant to work with. I was happy with the final deal we came to agreement! I would highly recommend both Ira Toyota in Danvers and also Mike Fitzgerald. More