Ira Toyota of Danvers
Danvers, MA
Filter Reviews by Keyword
By Type
Showing 1,202 reviews
I would definately recommend this dealership to anyone looking for a Toyota. I can't tell you how comfortable Martha Murray made me feel and how very very thorough she was. I was completly satisfied with looking for a Toyota. I can't tell you how comfortable Martha Murray made me feel and how very very thorough she was. I was completly satisfied with my experience at Ira Toyota of Danvers. More
This is the fifth car we have purchased from this dealership. We knew exactly what we wanted for a car and we did not want to spend a lot of time looking at cars we weren't interested in. We were imm dealership. We knew exactly what we wanted for a car and we did not want to spend a lot of time looking at cars we weren't interested in. We were immediately impressed with the excellent customer service we received from both Keith and Ken. Ken was very efficient and knew his product well. He took extra time to show us every detail of the car. It was a very good experience. More
I h ave worked with Ira Toyota three times, most recently since 2001 with 2 lease experiences. I returned to Ira because I have always been treated well.I went directly to Jason in Finance with my credit ch since 2001 with 2 lease experiences. I returned to Ira because I have always been treated well.I went directly to Jason in Finance with my credit challenge, and was surprised and pleased as he explained to me that my excellent financial history with Toyota over the past several years holds much weight. He then turned me over to Jason Ludwig to expedite the process. He was kind, respectful, very knowledgable, explaining things thoroughly and clearly. When the service department could not prepare my vehicle when we expected, Jason was kind enough to deliver it to me at work. I think Ira Toyota should consider itself fortunate to have employees with the caliber of both of these men. More
Of all the dealerships I went to Ira of Danvers was friendly and no pressure to talk to . Mark A. the salesman I dealt with was very knowledgeable and a pleasure to talk to . He helped me pick out a Tu friendly and no pressure to talk to . Mark A. the salesman I dealt with was very knowledgeable and a pleasure to talk to . He helped me pick out a Tundra that I was looking for in a truck . He and the service department , finance and customer rep. were very helpful . I felt very comfortable while I was there . Thank You Ira Eli B. More
I visited Ira Toyota of Danvers looking for a new Tundra. I have been looking around at other dealerships and Danvers was by far the best experience. Chris was the salesmen that helped me get the truck I w I have been looking around at other dealerships and Danvers was by far the best experience. Chris was the salesmen that helped me get the truck I wanted at a price I could afford. Chris was friendly, patient, and clearly new everything there was to know about this particular truck. He showed me all possible options, and let me test-drive the truck. Melissa took care of all of the paperwork quickly and efficiently, and explained everything thoroughly. I had a solid overall experience at Ira Toyota of Danvers, and wouldn't hesitate to recommend it to anyone. Thank you. - Steve More
I actually went to trade in my service agreement to downgrade and save some money in these tough times. Mike worked with me and showed me that for only a 20 dollar a month difference I could get not ju downgrade and save some money in these tough times. Mike worked with me and showed me that for only a 20 dollar a month difference I could get not just the same vehicle in a Toyota Brand but a better vehicle with more standard options and better saftey standards. I know Mike is moving into a semi sales and financing role at IRA but i would demand to have him as my sales person again. He does not sell a vehicle to you but takes your needs into account and trie to fit a vehicle to your standards. I have purchasedother vehicles from IRA for myself and my wife and the only reason they scored lower than perfect is pricing. I think all costs on cars are over priced everywhere not just at IRA. More
I gave all high marks because my experience was great. I was treated with professionalism and respect, which is important to me. I compared lease pricing with other dealerships and did not find a bette was treated with professionalism and respect, which is important to me. I compared lease pricing with other dealerships and did not find a better deal. When I informed friends that I was looking at IRA Toyota Danvers for my car, the several that own Toyotas all told me that they bought their cars there too. What a recommendation! I dealt primarily with Mike Walker and Jason Ludwig, who worked well together as a team and always greeted me with a smile. My questions were answered promptly and simply and the post sales follow-up. They even made sure my cell phone was synched with my Bluetooth. I didn't feel any pressure to purchase lots of additional packages once I met with the finance manager, Hank Ung. It was the easiest car finance meeting I've encountered over the years. The tour of the dealership and the service area was a nice touch, WiFi in the service waiting area and an upscale snack bar. When every dollar counts, go to Ira Toyota Danvers. More
I went to Ira Danvers to purchase a new Matrix. The experience was great - both with the dealership and the sales rep Mike Fitzgerald. Mike was reffered to me by a friend and he was as advertised. Ho experience was great - both with the dealership and the sales rep Mike Fitzgerald. Mike was reffered to me by a friend and he was as advertised. Honest, informed about the different models, and pleasant to work with. I was happy with the final deal we came to agreement! I would highly recommend both Ira Toyota in Danvers and also Mike Fitzgerald. More
Overall extremely satisfied; friendly, helpful caring service. I never once felt pressured into purchasing. From the very begining of the sales experience I felt as though my needs were addressed. I felt service. I never once felt pressured into purchasing. From the very begining of the sales experience I felt as though my needs were addressed. I felt as though there was full disclosure with all questions or concerns that we asked. More
Upon entering Ira Toyota in Denver, I found a warm and inviting environment, much different from other dealerships. I've purchased some cars in my life and this purchasing experience is by far the absolut inviting environment, much different from other dealerships. I've purchased some cars in my life and this purchasing experience is by far the absolute best experience yet. I would like to express my greatest appreciation to Steve Sarmanian for his excellent work and help. My experience here has been a positive one and I would recommend Ira Toyota in Denver to all Toyota buyers. More