Ira Toyota of Danvers

It was a really great and easy experience. Issac was knowledgeable and helpful. He also listened to what I wanted. Issac was knowledgeable and helpful. He also listened to what I wanted. More

Service department is very efficient. Agents are polite, respectful and engaging. Waiting area is comfortable and well stocked with refreshments. Rides h9me are offered and appreciated Agents are polite, respectful and engaging. Waiting area is comfortable and well stocked with refreshments. Rides h9me are offered and appreciated when needed. More

Matt Buonomo was really professional and kind in helping us with the service of our 2017 Toyota Camry. The team in general were efficient and we appreciate the shuttles back and forth from IRA to our home us with the service of our 2017 Toyota Camry. The team in general were efficient and we appreciate the shuttles back and forth from IRA to our home More

The Sales Manager is Awesome. He worked with me in exchanging a new vehicle that I had just purchased from his dealership for a different vehicle at the dealership. It was a seaml He worked with me in exchanging a new vehicle that I had just purchased from his dealership for a different vehicle at the dealership. It was a seamless process. He was very professional and easy to work with. I am quite happy. More

It’s Danvers always does a good job and keeps to their estimate of what needs to be done and the cost. estimate of what needs to be done and the cost. More

The people at this dealership are the best everyone there is very nice and helpful and will get the job done. Thank you so much I appreciate everything you’ve done for me. is very nice and helpful and will get the job done. Thank you so much I appreciate everything you’ve done for me. More

Sales rep very pleasant and helpful. He did a good job of explaining features. Initial offer included a $1,100.00 product not requested that I had to question and decline. Pickup proc He did a good job of explaining features. Initial offer included a $1,100.00 product not requested that I had to question and decline. Pickup process was too lengthy (almost 4 hours) - partly fault of insurance sent with wrong effective date; I wish dealer had noticed that before registration attempt. More

Nice place helpful help. This time to service my car was faster then previous times. This time to service my car was faster then previous times. More

Terrible customer service. I was told my key would take 2 to 3 days to come in. I called Angel twice and left voice mails. He never called back. I spoke to a Will, he never I was told my key would take 2 to 3 days to come in. I called Angel twice and left voice mails. He never called back. I spoke to a Will, he never called back either. The next time I called, Will tried to get me to call the parts department to find out if tge key was in. 4 unreturned calls and 2 months later I have my key. Will had a a smirk on his face when i arrived like he thought the whole thing was funny. This is an example of why I drove over 30 miles to buy my last 2 Toyotas instead of going to Ira. More

My service adviser Steve Mahan once again did an excellent job for me. He was quick to respon with numerous callbacks to set up an schedule a timely emergency service call. I was broken down, dead i excellent job for me. He was quick to respon with numerous callbacks to set up an schedule a timely emergency service call. I was broken down, dead in the water with a dead Hybrid battery. Once my car was special jumped on the road, I was advised that I could not turn off my RAV4 Hybrid or it would not restart. He checked to see the proper battery would be available and with a schedule to have it installed. He efficiently got my car in, the battery installed and me back on the road. He was also able to effect an appropriate discount which had been previously issued to me. Positive, helpful, timely and quality IRA service once again. Thanks Steve & IRA. More