
Ira Toyota of Danvers
Danvers, MA
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Mr. Clint Yang is very knowledgeable, professional and patient. He answered all the questions we had before making the decision to get our Highlander from IRA. We will definitely share our great experienc patient. He answered all the questions we had before making the decision to get our Highlander from IRA. We will definitely share our great experience at IRA to our friends. More
Very positive experience this time around. From the first greeting by Rick to Linda (who unfortunately was her last day before moving to another state) to Pat at checkout. Super friendly, cour From the first greeting by Rick to Linda (who unfortunately was her last day before moving to another state) to Pat at checkout. Super friendly, courteous and helpful. Especially unusual since it was about an hour and a half from closing time. Usually employees are tired and done with being friendly. Not here!!! More
I had a recent positive service experience at the Danvers Ira Toyota location for regularly scheduled maintenance. I made an appointment after receiving a pleasant "reminder" phone call from the dealership. Ira Toyota location for regularly scheduled maintenance. I made an appointment after receiving a pleasant "reminder" phone call from the dealership. Upon entering the intake bay, I was warmly greeted by a service advisor, Mr. Tom Chase, and given a complete description of the services my vehicle would receive. The work was expertly completed in the timeframe promised. Tom Chase is an asset to Ira Toyota, and I am sure to request his professional consultation in any future visits to the service department. Thank you Ira Toyota! More
The experience, knowledge, commitment & courtesy the Ira Toyota employees have is a five star. They understood what I wanted in a vehicle and I walked out with a brand new RAV4. Toyota employees have is a five star. They understood what I wanted in a vehicle and I walked out with a brand new RAV4. More
I had an APPOINTMENT set for 12:00 p. m. today. They never took in my car to service it remotely close to that time. I didn't get my car back until around 2:30 p.m. The service guy told me m. today. They never took in my car to service it remotely close to that time. I didn't get my car back until around 2:30 p.m. The service guy told me that the APPOINTMENT TIME is only considered a check in time. What's the whole point of make an APPOINTMENT? I would never have gotten my car at 2:30 if I didn't say anything about it. Appointments are supposed to be priority.. More
Sean was great to work with. Answered all questions and has a great personality. We also worked with Jessie in finance who was also great and gave us his time and his expertise Answered all questions and has a great personality. We also worked with Jessie in finance who was also great and gave us his time and his expertise. It was a really great experience all in all. I would recommend this dealership to others. More
We shopped around and then we went to Ira. We had the best experience with Isaac Ruiz! We went to him and he got us the exact car we built online. He was up front and gave us a great deal tha We had the best experience with Isaac Ruiz! We went to him and he got us the exact car we built online. He was up front and gave us a great deal that was fair. . He even got in the car with us and helped us with linking our phones and showing us all of the new tech stuff our 2025 Rav 4 has! I’m telling everyone to go to Isaac! More
As always the service at Ira Toyota is both professional and a pleasure. I was lucky to have Bruce once again as my service manager, he’s the best! and a pleasure. I was lucky to have Bruce once again as my service manager, he’s the best! More