Back

Ira Toyota of Danvers

Danvers, MA

4.4
1,947 Reviews

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 1,947 reviews

August 25, 2025

Local and convenient. Friendly and knowledgeable. Explain any problems so any one can understand without car knowledge. More

by dwilson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 26, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2025

Very good service please with the work but two hours for an oil change is not acceptable with an appointment More

by Chrisyfna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
Aug 26, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the visit duration. Thank you for speaking with us further and we appreciate your patience. Thank you for your business and we look forward to seeing you in the future. Should you have any further concerns you are welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

August 23, 2025

I thought the woman who handled my car situation was excellent and the best ever More

by Kathleenmelvin617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember. Woman at desk 13
Aug 23, 2025 -

Kathleenmelvin617 responded

Toyota continues to be my no 1 choice in a car

Aug 23, 2025 -

Kathleenmelvin617 responded

I have finished. Excellent job

Aug 23, 2025 -

Kathleenmelvin617 responded

Finished thank you

Aug 25, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 22, 2025

Service was excellent from the moment I pulled up. Everyone was friendly and attentive. My car was finished in less time than quoted Great job More

by Steven.merola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
Aug 25, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 21, 2025

They explained what I needed, told me why and I trust them to do the right thing! More

by rochelle_mcfarland24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chase
Aug 24, 2025 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2025

Edwin was very good from start to finish from Ira Toyota of DanversGot me my rides and took care of my car and done before noon. More

by Terridriscoll5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Aug 22, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found Edwin to be so supportive during your experience here at Ira Toyota of Danvers. If you have any further questions, please give us a call. We're always happy to help!

August 19, 2025

We made an appointment in advance for an oil change on our 2020 Hylander. We arrived on time. After waiting an hour and a half I sought out the associate we were assigned to. He checked and told us that t More

by Bix
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 20, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for what occurred. The vehicle should have made it more quickly through the process. We have reached out to you directly to further review this matter. We appreciate your consideration and you're welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review.

August 19, 2025

I had a very good sales rep, but there was a few bumps in the process because I have a bad health condition. I get exhausted. I ended up being there too long on the original purchase day More

by Conley01945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Baez
Aug 20, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback! We apologize for any inconvenience caused by the long purchase process. Our team takes pride in providing top-notch service and we are happy that our sales rep was able to assist you. We wish you all the best in your health journey. Ira Toyota of Danvers Team

August 19, 2025

Best dealership I’ve ever visited. The service was excellent. Would highly recommend. I have purchased for vehicles over the years at this location. Keep up the good work!!!! More

by jrocco350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dick
Aug 22, 2025 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! Thanks again for the recommendation, and have an amazing day!

August 17, 2025

Super friendly, quick service, fair price and was super clean on the inside. Great to work with More

by Csg33333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose F.
Aug 19, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!