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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,789 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,789 reviews

April 28, 2025

Swift, Prompt, Fast, Speedy, Immediate, cheerful, Kind, Warm, Helpful, Pleasant, Smooth, Efficient, Smooth, bright, Courteous More

by Mike Farrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
Report | Print
Apr 29, 2025 -

Ira Toyota of Danvers responded

Hi Mike, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2025

Customer service was great! Thank you for accommodating us with ride share as it was difficult for us to get there. More

by Catherine.kendrick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom chade
Report | Print
Apr 29, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

April 28, 2025

Waited close to 5 hours then told part not available to fix the car . UNACCEPTABLE!! More

by Susanschaef
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willmi Espinol
Report | Print
Apr 30, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. This visit was for the diagnosis of a noise and as such part availability unfortunately couldn’t be guaranteed first visit. During the visit we apologize for any delays partly caused be some communication concerns. Your satisfaction is important to us and we reached out to you directly to further review the concern. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

April 27, 2025

Went in for battery recall oil change tire rotation tech noticed inspection sticker expired Disconnected battery for recall did oil change and tire rotation I waited 3 hours then went ask tech what going More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Report | Print
Apr 29, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. Thank you for speaking with us directly and we will see you soon to resolve this issue. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you need further assistance.

April 26, 2025

Five star approval for Ira Toyota service department! Today I got an oil change and front brake pads on my 2018 Rav4. Ira honored both discount coupons that I presented. The technician, Angel, greete More

by margiebaldwin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Apr 28, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Angel! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

I love my car dealer Sean Leanord. Service is great just a little long would recommend More

by donnakecyk74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Leanard
Report | Print
Apr 28, 2025 -

Ira Toyota of Danvers responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

I had a smooth and easy car purchase experience. The dealership was professional and efficient." More

by sylvie nfor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dio luga and Jesse martinez
Report | Print
Apr 27, 2025 -

Ira Toyota of Danvers responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Although I didn’t buy my car at this dealership, I chose Ira as the dealership where I would have my Venza serviced. My two services to date have been positive experiences- friendly staff and pleasant wait More

by Joholden49
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Didn’t get a name.
Report | Print
Apr 27, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

My service writer, Angel, explains everything. He’s super helpful and pleasant to work with. More

by Sue F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel P.
Report | Print
Apr 27, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Well, where do I Begin, bought 2 cars here! So you must be doing good...Thank you again Ira Toyota & Thank you Rick Harper the car drives great with my new TIRES REGARDS Michaela DeNatt More

by michaelademattia6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK HARPER
Report | Print
Apr 27, 2025 -

Ira Toyota of Danvers responded

Hi Michaela, thank you for your kind review; we are happy to pass along your comments to Rick here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

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