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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
1,847 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,847 reviews

June 07, 2025

Had a good experience with Al Patel. Very courteous & car was done on time. & ride to gym was very good More

by carolswin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Patel
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Jun 10, 2025 -

Ira Toyota of Danvers responded

Hi, we are so happy to read such a great review about Ira Toyota of Danvers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Exelent service quick response, friendly, courteous efficient fast they did great job in my car I'm very happy More

by Adolfor2265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran Paolucci
Report | Print
Jun 10, 2025 -

Ira Toyota of Danvers responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Battery put in by Toyota was faulty. I replaced the battery after several jump starts. The Toyota service shop refused to take the faulty battery back. More

by Rauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor, service manager, parts department
Report | Print
Jun 11, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the disappointment. As discussed, we’re glad to work with the concern and there is a brief process of diagnosis required to review a claim/return. As we understand you didn’t have time that visit and we’re glad to address at your convenience. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

June 06, 2025

Steve Mahan my advisor always wonderful and available to take care of whatever is wrong with my vehicle.. He is the reason why I keep going back to Ira. More

by a-zmccullough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
Report | Print
Jun 10, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found Steve to be so supportive during your experience here at Ira Toyota of Danvers. Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

It took 3 hours to do an oil change and state inspection . This is the second time it has taken 3 hours for regular maintenance. That is unacceptable. I have bought several vehicles from your dealership an More

by Grpqq11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave today
Report | Print
Jun 10, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the wait time concern. We have contacted you directly to further review the concern and hope to speak soon. We strive for a timely experience and we’re sorry for any delays. We appreciate your patience and consideration. Your business is important to us and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you ever have any further issues.

June 05, 2025

this place is a scam put hubcaps on a tundra and tried to upsale wheels hubcaps ? when trying to buy no one calls back price is price More

by swade0311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
peter
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Jun 10, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback. We appreciate you further reviewing this with us directly as well. As noted, there is no premium involved with the wheels on this vehicle as reviewed, we provide competitive market-based pricing and work to accommodate based on market conditions. We appreciate your consideration and are glad to assist with any further concerns. Mark Giovanni General Manager mgiovanni@IraMotorGroup.com

June 04, 2025

Very professional service , good job in a record time , i will always support this dealership, and thanks Linda .. More

by bvaqari vaqari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda ..
Report | Print
Jun 08, 2025 -

Ira Toyota of Danvers responded

Hi Bvaqari, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

One of the best buying experiences I have had this is my 4th new car and they met me on everything I wanted More

by Gnugget88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Carrion
Report | Print
Jun 05, 2025 -

Ira Toyota of Danvers responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Big thank you to the service team! Professionally assisted me getting a tire replacement! Thank you Rojas! More

by Cassandrajcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rojas
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Jun 05, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Rojas! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Wonderful customer service and reception. Very polite agent and detail explanation on each stage of the process More

by jonas.agendia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Plesca and Jesse Martinez
Report | Print
Jun 05, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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