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Ira Toyota of Danvers

Danvers, MA

4.4
1,929 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,929 reviews

August 01, 2025

They are thorough and tell me all my options so I can choose the repairs and maintenance. More

by DanliebertDelaVega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 03, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

August 01, 2025

Vadim, Fausto and Virgilio made the impossible happen for me I’ve went to multiple different dealerships and thanks to one good word I got from someone I was able to get what I need to be in a better situati More

by joslynnevillemaire1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fausto Vadim and Virgilio
Aug 03, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! We hope you have a great day!

July 31, 2025

Good customer service very friendly the waiting time a little too much but Matthew buonomo is an awesome service Advisor. Good job. More

by ozzy.ova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Buonomo
Aug 04, 2025 -

Ira Toyota of Danvers responded

Thank you so much for your kind words! We appreciate your feedback and will work on reducing wait times. We're lucky to have Matthew on our team, and we'll be sure to pass along your compliments. Thank you for choosing us for your service needs!

July 31, 2025

A painless experience trading in a 16 yo Tacoma. All prior service experience have always met expectations. More

by preedma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim, Cassandra
Aug 02, 2025 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2025

Excellent service. Always courteous and very thorough. Bruce Brewer is the Best service manager. I wouldn’t bring my car anywhere else. Thank you! More

by pml01923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Jul 31, 2025 -

Ira Toyota of Danvers responded

Hi, thanks for your praise and kind comments about Bruce. Until the next time we meet, take care!

July 30, 2025

Ira Toyota is a large and successful dealership with loads of inventory and employees to help with the inevitable corporate issues we all face as car lessees and buyers. I have had to deal with various More

by bram.lutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Taveras and Jesse Martinez
Aug 01, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Anthony and Jesse here at Ira Toyota of Danvers! We do hope we can be of assistance in the future. Take care!

July 30, 2025

Very rude service rep named Edwin “Eddie” which was so surprising until Bill the manager was involved. Now I see where the service rep’s behavior comes from. The fish stinks from the head as the old sayi More

by Shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin service rep and bill the manager
Aug 01, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concern. The team is working in good faith regarding the claim for the vehicle. We apologize for any concerns with the staff. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you have any further concerns.

July 29, 2025

Professional, efficient and easy! Great place to buy a car! Special shout out to John Arena for wonderful service! More

by Eced2002@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John arena
Jul 29, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2025

Excellent professional salesman, John did a great job! Look forward to working with them in the future. More

by Q186
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
Jul 29, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2025

Great service all around. Food onsite, ride if needed, very comfortable place to sit for the duration of your service. Nice people working the service counter. More

by Ctocci6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh
Jul 28, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!