
Ira Toyota of Danvers
Danvers, MA
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The sales man and finance manager was the best. So good that anytime I go buy a car I will go to IRA. Absolutely amazed on how great there customer service , explanation to any and everything I que So good that anytime I go buy a car I will go to IRA. Absolutely amazed on how great there customer service , explanation to any and everything I questioned. , very kind, honest and up front . Simply the best More
It’s has always treated me well, I’ve always enjoyed the leasing process as well as the service experience. Unfortunately with my most recent visit I was a little disappointed. My driver side window seemed leasing process as well as the service experience. Unfortunately with my most recent visit I was a little disappointed. My driver side window seemed to be scraping on something causing a weird noise. I went in for my standard oil change and dropped off my truck for them to investigate the issue. I opted out of the complimentary eco friendly car wash (just water and the big spinny rags) because I had a ladder in the back of my truck bed and I didn’t want anything to get damaged. It’s a work truck so I expect it to get dirty but I was very disappointed when I picked up the truck and found out that the driver side door was riddled with greasy marks. Like I said it’s a work truck but it being white just makes it look so much worse. When I go into peoples homes I treat the workspace like it’s my own home. so I would really hope my dealership would have mechanics who treat their clients vehicles like their own. It would have taken half a second to get a wet rag and wipe the area down but it was left dirty. Seriously disappointed and I hope to see more effort and care of my vehicle with the next visit! More
Dealership seems very honest. I was presented with a list of “problems” and my service associate went over what each one was, what would happen if I did or didn’t fix it, and whic I was presented with a list of “problems” and my service associate went over what each one was, what would happen if I did or didn’t fix it, and which were “fix now” vs. do a little later. More
This was a great experience! Virgilio Ribota and Adolfo Cabrera make sure we had a pleasant experience. I love Ira Toyota Danvers, we drive from Boston every time we need a car Virgilio Ribota and Adolfo Cabrera make sure we had a pleasant experience. I love Ira Toyota Danvers, we drive from Boston every time we need a car and always had a great experience! More
Four and half hours for oil change,tire rotation, then my phone notified me the vehicle left the dealer and was 7 miles away, I have a very expensive accurate GPS tracker, it don't lie, it gave pings every 1 phone notified me the vehicle left the dealer and was 7 miles away, I have a very expensive accurate GPS tracker, it don't lie, it gave pings every 10 seconds, the girl ithat checked me in was no where to be found, she never came to get me when ready, too many excuses in ra runs scams More