Ira Toyota of Danvers

Vehicle went in for 10000 service, given 15000 service. Requested to check radio/GPS system when having a conversation. The technician took the vehicle for a 17 mile ride with no one in the vehicle to dupl Requested to check radio/GPS system when having a conversation. The technician took the vehicle for a 17 mile ride with no one in the vehicle to duplicate. How do you duplicate a conversation if the technician is by himself? The technician did not duplicate the error More

Easy, efficient. Can stay or go- easy either way. Sometimes it can take a long time but having these two options helps Can stay or go- easy either way. Sometimes it can take a long time but having these two options helps More

Service was excellent, I arrived early and they were still able fit me into the schedule earlier. I waited and service was quick. still able fit me into the schedule earlier. I waited and service was quick. More

Salesman forgot? ??!!! To register our car. We came back a week later to pick it up and no registration or sticker. You spend $$$$ I expected service and people wh ??!!! To register our car. We came back a week later to pick it up and no registration or sticker. You spend $$$$ I expected service and people who are efficient and care. NOT at IRA. More

Great place with professional employees who treat me with respect. I appreciate the speed in which the car was fixed despite the amount of work and how easy it was to go through the process from the start to respect. I appreciate the speed in which the car was fixed despite the amount of work and how easy it was to go through the process from the start to the end. Another thing I would like to appreciate was being able to receive a video of some of the problems in the car being shown to me and also the fact that I got calls updated on what I wanted to get done in the car and how fast it would be done. Thank you, Luiz S vala More

Angel was my representative. He was very nice, thorough, and knowledgeable. I appreciate his help and patience. He was very nice, thorough, and knowledgeable. I appreciate his help and patience. More

Always a great place to chat with Steve and Kassandra both are awesome. Great job both are awesome. Great job More

I had to wait about 15 mins before a gentleman came and greeted me then I met Cassandra I gave its wow. She treated me as l was the best customer ever greeted me then I met Cassandra I gave its wow. She treated me as l was the best customer ever More

Very disappointed- dropped off the car at 9:20 am and was told I’d receive a phone call telling me what was needed but never received a call, Only received an email with numerous recommendations for other wo told I’d receive a phone call telling me what was needed but never received a call, Only received an email with numerous recommendations for other work unrelated work that is unnecessary. $205 diagnostic charge is a scam. Reputable shops tell you what is needed for no charge. Don’t bring your car here! More

I can only hope they use synthetic oil in my engine cause if not, I’m gonna have a problem ? if not, I’m gonna have a problem ? More