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Ira Toyota of Manchester

Manchester, NH

Overview
Employees
Reviews
Vehicles
4.5
1,842 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 1,842 reviews

December 17, 2023

Very pleasant people and good coffee in the machine. We are a Toyota family but I also take my wife’s GMC Terrain for service there. More

by Billmazerall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa DiBenedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Palumbo
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Dec 19, 2023 -

Ira Toyota of Manchester responded

It's great to hear you've had a positive experience at Ira Toyota of Manchester! Having friendly staff and good amenities like coffee can make the service visit more enjoyable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 16, 2023

I took my vehicle in for service. They told me it would take 1.5-2 hours, 5 hours later. The service never called to let me know what was going. I went back at the 1.5 hr mark and More

by princessdi8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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Jan 09, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! I apologize for the delay in your service visit. Could you contact me directly so I can access your file and see what happened? I can’t find a file based on the info given. I am looking forward to speaking with you and resolving this issue. John McCarthy General Manager jmccarthy@Group1Auto.com

Jan 10, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
December 16, 2023

Brian Bell & All are personal careing group Staying ahead of noticeable situations addressing issues that create preventive maintenance More

by csp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bell, Travis Service
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Dec 19, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear that you had a great experience and that Brian provided insightful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 14, 2023

I have been a customer for many years and will continue to do so but I waited 2 hours for a tire rotation. Was not good. More

by Lewesde557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, John?
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Dec 16, 2023 -

Ira Toyota of Manchester responded

We are sorry to hear about the unusually long wait time for a tire rotation during your recent visit. Waiting for two hours is certainly not ideal, especially for a routine service like a tire rotation. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 12, 2023

The sales agent Romel was very helpful and pleasant, and so was Joshua another salesman. I trust them More

by fariba.amary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrin Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rommel Bradburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Cozart-Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kinney
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Dec 14, 2023 -

Ira Toyota of Manchester responded

Building trust with sales agents can make the car-buying process smoother. It's great to hear you had a positive experience with Romel and Joshua. Trust is crucial when making such significant purchases. Congratulations on your new vehicle!

Dec 14, 2023 -

fariba.amary responded

I trust this dealership in all aspects including the service center. I feel like I have a personal friend that is always looking for my interest.

Helpful
December 10, 2023

Ira Toyota of Manchester has very friendly customer service oriented service reps at this dealership More

by StinkyStacy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Dec 12, 2023 -

Ira Toyota of Manchester responded

Having friendly and customer-oriented service representatives can make a significant difference in any dealership experience. It's great to hear that Ira Toyota of Manchester values these qualities in our team. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 10, 2023

Courteous and professional staff. Took longer than expected, updates appreciated. Overall great experience, will return More

by alexc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Dec 12, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 09, 2023

I took my son to Ira to purchase his first new vehicle, though I only live 10 minutes from another Toyota dealership. We are so happy we spent the time to travel to Toyota of Manchester. I couldn’t say eno More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrin Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Burwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Ira Toyota of Manchester responded

It's wonderful to hear that your experience at Toyota of Manchester, especially with Cleveland, was so positive! Purchasing a first vehicle is a memorable experience, and having a pleasant and outstanding salesman like Cleveland can truly make a difference. Congratulations on your new vehicle!

Helpful
December 08, 2023

Very pleasant place and people. Quick and nice service. Good and very knowledgeable advisers. Highly recommend More

by Vlad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
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Dec 12, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 08, 2023

Great service, courteous, prompt. Didn’t try and sell anything that wasn’t needed. Greta staff. Doing business for yours now, work is always quality. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
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Dec 12, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear about your consistently positive experiences with great service and a trustworthy staff! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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