Irwin Lincoln

I absolutely love my new 2025 Lincoln Nautilus — it’s an exceptional vehicle, and I’m thrilled with how it drives, feels, and performs overall. During the initial sales process, I did experience some fru exceptional vehicle, and I’m thrilled with how it drives, feels, and performs overall. During the initial sales process, I did experience some frustration getting clear pricing details from the salesperson. I came in well-prepared and knowledgeable about the numbers, and the lack of transparency made things more difficult than they needed to be at first. Once Travis (the manager/owner) stepped in, the experience completely turned around. He acknowledged my concerns, appreciated my understanding of the numbers, and apologized for the salesperson’s reluctance. Most importantly, he handled everything with professionalism, transparency, and respect, and made sure the deal was completed smoothly. He even mentioned that feedback like mine helps make the dealership better — and that mindset really stood out to me. In the end, I drove away in a phenomenal car and with a very positive impression of the dealership’s leadership and commitment to improvement. I would confidently recommend this dealership, especially knowing that management truly listens and stands behind the customer experience. More

I had an excellent experience with everyone at Irwin Lincoln. Adam was great and took the time to explain everything to me. Lincoln. Adam was great and took the time to explain everything to me. More

We were not judged and were treated very fairly and would definitely buy another car definitely buy another car More

Best buying experience for the 3rd time. I highly recommend this dealership if you want, no stress, no pressure, no drama. Its such a pleasure doing business with these guys. I leave happy a I highly recommend this dealership if you want, no stress, no pressure, no drama. Its such a pleasure doing business with these guys. I leave happy and well informed every time. I would highly recommend to everyone! More

Excellent customer service, took time time to show me all the cars features and set up all phone apps the cars features and set up all phone apps More

The service department is run very well. They take the time to explain what is needed to get you back on the road. They take the time to explain what is needed to get you back on the road. More

very accommodating from start to finish on all aspects of the transaction would highly recommend them the transaction would highly recommend them More

Sales person was very knowledgeable He explained clearly all the financing option And explained all our questions all the financing option And explained all our questions More

I have been dealing with Irwin Lincoln for a number of years and every year it just seems to get better and better. This year I was introduced to a different salesman that I’ve had in the past. His name i years and every year it just seems to get better and better. This year I was introduced to a different salesman that I’ve had in the past. His name is Adam Goldin and he was fantastic. I can’t express anymore than this that my experience is always been a rewarding one. I drive over an hour to go to this dealership because I feel that I’m always treated properly.. Travis, who is the manager up at Lincoln goes above and beyond his duties. I would deal with him anytime and he has been my manager for quite a few years now. More

Sue was very positive, attentive and proactive with getting me information before I even asked for it. I didn't have a car and they sent someone to pick me up - I live 30 minutes away. Jason came in th getting me information before I even asked for it. I didn't have a car and they sent someone to pick me up - I live 30 minutes away. Jason came in the car that I was looking to buy. My son was helping me with the car and spoke with everyone at Irwin as well to make sure I got the best deal. Everyone was great. All I had to do was go in and sign the paperwork. Jason made sure that the car was detailed before I drove off the lot. They were positive. They weren't pushy. I was dealing with Pinebelt and other dealers and this was by far the best experience. I was without a car for 5 months and in no rush to get a car. I absolutely love my car. I would definitely go back and recommend. More