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J.B.A. Chevrolet

Glen Burnie, MD

4.7
1,118 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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7327 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 1,118 reviews

April 26, 2025

Excellent customer service; David worked with me to select the model that included the features I wanted. More

by mraylinsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Extremely knowledgeable, a pleasure to deal with, didn’t pull any punches, told you everything straight up, a pleasure More

by SCOOTER899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

J.B.A. Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

The people doing the tire rotation should be careful in removing the tires from the car. Couple of marks on my rims. I was disappointed there. Other than that the crew does good work. More

by kennyvand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 26, 2025

Good experience, no supprise and am happy with the car and its learning experience. thank you and would recommend you to others if ask for opinion. All well with all J.B.A. but do not remember the names. More

by ronkyle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ristaino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

April 26, 2025

great customer service and quick oil changes was kept up to date with text and emails More

by rbesslingfitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

J.B.A. Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 25, 2025

I had a 7:30 appointment and my vehicle was not looked at until after 1:30. What is the point of having an appointment. This is not good customer service. It happens all the time, but this was the worst si More

by bill.gabinet
Recommend Dealer
Yes
Employees Worked With
Did not work with sales.
Apr 28, 2025 -

J.B.A. Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 24, 2025

Everything at JBA was excellent. David Spriggs was the Best. We are very happy with buying a car at JBA. THANK YOU ALL. More

by rivaravenfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

J.B.A. Chevrolet responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2025

I was treated with respect without pressure and shown various options. The collective teams were professional and courteous. More

by bradwanner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

This was my first experience buying a car. They were so helpful in negotiating a price that fit into my budget range. 10/10!!!! More

by alecyapeters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. R Dawson
Apr 24, 2025 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2025

Thanks JBA for excellent service on my vehicle. Sale Rep kept me informed of the process until the completion of the damages. More

by ROBINSMIFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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