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215 Reviews of J.C. Lewis Ford - Service Center
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April 28, 2024
I got a straight no nonsense assessment of my F150 and finished in a timely fashion. finished in a timely fashion. More
by HILLKA63
Verified CustomerEmployees Worked With
Helpful April 28, 2024
Great service team. I had an issue with my F-150 engine noise that we couldn't quite figure out. Michael Chombok worked hard on it to find if a TSB applied. They found t I had an issue with my F-150 engine noise that we couldn't quite figure out. Michael Chombok worked hard on it to find if a TSB applied. They found the right TSB and applied the fix same day. Michael was great all around. Great communication and problem solving! More
by THOMAS.TANNER
Employees Worked With
Michael Chombok
April 27, 2024
Very happy with my service I got will be back again Ty so much again much again More
by CMCROP02
Employees Worked With
April 26, 2024
Great service. Dropped my vehicle off the night before appointment, which was helpful. Standard servicing was completed quickly. Completion was communicated quic Dropped my vehicle off the night before appointment, which was helpful. Standard servicing was completed quickly. Completion was communicated quickly and clearly, including cost, via text and email. Received truck back washed and ready to go. More
by ADENNEY
April 25, 2024
Everyone was great. Chad, Peter Hershey, John G. Very professional and friendly. A joy to do business with Chad, Peter Hershey, John G. Very professional and friendly. A joy to do business with More
by BRBRMSTRNO1
April 25, 2024
Delayed service, poor communication and filling false claims with insurance company , had to request manager for information claims with insurance company , had to request manager for information More
by NANNAPAM47
Employees Worked With
August 01, 2023
DO NOT TRUST THE SERVICE CENTER AT JC LEWIS IN SAVANNAH WITH YOUR VEHICLE!! They have had my vehicle since the 10th of July for warranty work and still have not even completed the diagnosis yet. I had an a WITH YOUR VEHICLE!! They have had my vehicle since the 10th of July for warranty work and still have not even completed the diagnosis yet. I had an appointment on the 18th and was told today that the appointment is only to speak to a service writer and the repairs don't start for seven to 10 days later which is absurd! Even if that is how they work we are still passed the ten day mark. Meanwhile I am over the 2,500 dollar mark in rental car fees that I cannot get reimbursed for because they have not submitted warranty claim to Ford yet. To make matters worse they told me last week that they had submitted the claim to Ford but the Ford warranty department wanted more information before they would cover the claim but, when I called the warranty department they told me no claims had been submitted yet. This is also not just a one time thing, in March of this year I took the truck to them for another warranty issue for the TCM. Again I had to pay out of pocket for a rental even though the warranty is supposed to cover a rental because they didn't submit the paperwork. Additionally the repair was not done correctly and I had to take the truck back to them and sit in the waiting area from 9 in the morning till after 3 in the afternoon for them to fix something that they messed up. Lastly, the current issue is probably related to the original repair as all of the issues have been drivetrain related and the truck hasn't been right since it went into their shop. I will definitely be taking my business and vehicle elsewhere in the future and I suggest you do the same! More
by mattmeier77
Employees Worked With
Mike
July 26, 2023
J.C. Lewis Ford is the BEST! Very professional and knowledgeable folks over tell. They did everything possible to make sure we were Comfort. They were amazing HIGHLY RECOMMEND knowledgeable folks over tell. They did everything possible to make sure we were Comfort. They were amazing HIGHLY RECOMMEND More
by enkognito
Employees Worked With
