J.L. Freed Honda

The Service of oil change was quick. Good! I was expecting the car will be vacuum since there are other dealers do as part of complementary customer service. the waiting area should be upgrade. I was expecting the car will be vacuum since there are other dealers do as part of complementary customer service. the waiting area should be upgrade. More

Initial oil change on new car Very prompt service, friendly and professional. Svc and sales personnel were great. The service waiting area was very clean and great to enjoy a cup Very prompt service, friendly and professional. Svc and sales personnel were great. The service waiting area was very clean and great to enjoy a cup of coffee! More

Great Service Done Quickly I arrived at the dealership service department late on a Saturday morning for an oil change. I was assisted by a very knowledgeable and helpful repre I arrived at the dealership service department late on a Saturday morning for an oil change. I was assisted by a very knowledgeable and helpful representative that explained things to me about some needed maintenance. I only waited less than an hour for an oil and differential change. Happy Customer! More

Friendly, knowledgeable and patient. We had an excellent experience while shopping and purchasing a vehicle. Eric was fantastic and Jonathan was terrific. Eric was very knowledgeable an We had an excellent experience while shopping and purchasing a vehicle. Eric was fantastic and Jonathan was terrific. Eric was very knowledgeable and patient. Thank you! More

Excellent Job! I had my bumper replaced and they did a great job! Didn't take very long either and had my car back in no time! I had my bumper replaced and they did a great job! Didn't take very long either and had my car back in no time! More

Quick service excellent interactions The service teams are great. We had our windshield replaced and needed our inspection/emission stickers Brandon was great. He helped expedite the re The service teams are great. We had our windshield replaced and needed our inspection/emission stickers Brandon was great. He helped expedite the replacement stickers, was super friendly and great to work with. The techs did the work quick and efficiently which was greatly appreciated. Holly got ne.out quickly and I was on my way. I love the service and parts departments at JL Freed . We always have a great experience when we need to get work done or pick up a part. They are friendly, courteous and care about the customer relationship as much as fixing the car. The techs are awesome - they do an amazing job and are cars are usually ready before we expected. Cant say enough good things. O recommend them to all my friends for service. More

Mismanaged Expectations This is the second time we brought our car in and were told work would be done in a certain time-frame and were forced to call for an update only to This is the second time we brought our car in and were told work would be done in a certain time-frame and were forced to call for an update only to find out that it wouldn’t be ready in the time-frame provided. More

Alway helpful The service center really takes any concerns a customer has seriously and does their best to solve the problem. I will be a repeat customer. The service center really takes any concerns a customer has seriously and does their best to solve the problem. I will be a repeat customer. More

Always leave happy and satisfied. As always, my expectations were met. The service is impeccable from the moment you enter the drop off area until you leave the cashier. Professional, As always, my expectations were met. The service is impeccable from the moment you enter the drop off area until you leave the cashier. Professional, informative and always friendly. You feel like family here. Even new associates make your visit warm. More

Great service I dropped the car off Lon the afternoon for inspection and routine service. It was supposed to ready for pick up the next day. Instead. I was informed I dropped the car off Lon the afternoon for inspection and routine service. It was supposed to ready for pick up the next day. Instead. I was informed a few hours that it was ready. Everyone I dealt with was friendly and professional. Brandon was exceptional. He Actually seemed like head happy to meet me. He explained the services, costs and diagnostic results. I would would definitely recommend your dealership to anyone looking for service or purchase of a car . More