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J. Pauley Toyota

Fort Smith, AR

4.1
181 Reviews

6200 S 36th St

Fort Smith, AR

72908

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Showing 181 reviews

July 22, 2019

Maintenance I trust J Pauley to do the job correctly. I like the way they keep me informed as to what needs to be done. I like the cleanliness of the waiting room More

by MCX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody there were others but I don’t remember their names.
July 17, 2019

18 month service Just had the 18 month service done on our Highlander. Very easy to schedule the appointment that was a good time for us. Service was completed as sc More

by 1stToyoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
July 16, 2019

Great service Friendly service dept., Sales people, receptionist friendly. They care about the customers. Great parts dept, good selection of new and used cars. Cus More

by Brandy2117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers
July 15, 2019

Easiest vehicle purchase I’ve ever had The salesman was not pushy at all, answered our questions, explained what he was doing and gave us a very fair deal. I would and will go back to J Pa More

by Choff861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
June 17, 2019

Jackie Greene, sales I am impressed with Jackie’s attitude about customer service. She is pleasant & knowledgeable when talking with you & goes the extra mile to help you& More

by AJJJ
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Greene
June 14, 2019

New Highlander Jackie Green is a 20 out of a 10 review!!!! My 3rd vehicle she is the best!!!!! Always happy cheerful and helpful!!!!!! Just the best More

by Vicki412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Green
March 18, 2019

Never again. Worst experience. Sold us Lemon van and kept our highlander we traded in. They were willing to do the right thing only if it benefited them. Wouldnt r More

by Amg216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Howard
August 20, 2018

Rude. Rude. Rude. After not accepting their financing terms, the salesman become angry, and basically lost his cool. I needed to retrieve car seats out of the other veh More

by Tolbert
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
James Summers
April 21, 2018

Very good experience Angela Baggs is a no pressure sales person. This is the second Camry Hybrid I have bought from her. The drive is smooth and the mileage can’t be beat. More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Baggs
January 30, 2018

Great car buying experience! We traded in a 2014 Cadillac SRX for a 2018 Toyota Camry and couldn’t be happier! Our experience with the General Manager, Sales and Finance areas wa More

by Ladean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Brock and Angela Baggs
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