J. Pauley Toyota
Fort Smith, AR
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Maintenance I trust J Pauley to do the job correctly. I like the way they keep me informed as to what needs to be done. I like the cleanliness of the waiting room I trust J Pauley to do the job correctly. I like the way they keep me informed as to what needs to be done. I like the cleanliness of the waiting room and they make decent coffee. More
18 month service Just had the 18 month service done on our Highlander. Very easy to schedule the appointment that was a good time for us. Service was completed as sc Just had the 18 month service done on our Highlander. Very easy to schedule the appointment that was a good time for us. Service was completed as scheduled. The staff at J Pauley was courteous and professional. Thanks More
Great service Friendly service dept., Sales people, receptionist friendly. They care about the customers. Great parts dept, good selection of new and used cars. Cus Friendly service dept., Sales people, receptionist friendly. They care about the customers. Great parts dept, good selection of new and used cars. Customer for life. More
Easiest vehicle purchase I’ve ever had The salesman was not pushy at all, answered our questions, explained what he was doing and gave us a very fair deal. I would and will go back to J Pa The salesman was not pushy at all, answered our questions, explained what he was doing and gave us a very fair deal. I would and will go back to J Pauley Toyota and would highly recommend them More
Jackie Greene, sales I am impressed with Jackie’s attitude about customer service. She is pleasant & knowledgeable when talking with you & goes the extra mile to help you& I am impressed with Jackie’s attitude about customer service. She is pleasant & knowledgeable when talking with you & goes the extra mile to help you💥 More
New Highlander Jackie Green is a 20 out of a 10 review!!!! My 3rd vehicle she is the best!!!!! Always happy cheerful and helpful!!!!!! Just the best Jackie Green is a 20 out of a 10 review!!!! My 3rd vehicle she is the best!!!!! Always happy cheerful and helpful!!!!!! Just the best More
Never again. Worst experience. Sold us Lemon van and kept our highlander we traded in. They were willing to do the right thing only if it benefited them. Wouldnt r Worst experience. Sold us Lemon van and kept our highlander we traded in. They were willing to do the right thing only if it benefited them. Wouldnt recommend. More
Rude. Rude. Rude. After not accepting their financing terms, the salesman become angry, and basically lost his cool. I needed to retrieve car seats out of the other veh After not accepting their financing terms, the salesman become angry, and basically lost his cool. I needed to retrieve car seats out of the other vehicle. He followed us out to the lot, I asked to speak with his manager, he said he would call him but wouldn’t allow me to be alone in the lot. After saying I’m not stealing your car, but would like to speak with manager, he said he would call him out. We finally got all of our stuff out, and waited. But a manager never came. I can not believe the disrespect this salesman showed towards a customer. More
Very good experience Angela Baggs is a no pressure sales person. This is the second Camry Hybrid I have bought from her. The drive is smooth and the mileage can’t be beat. Angela Baggs is a no pressure sales person. This is the second Camry Hybrid I have bought from her. The drive is smooth and the mileage can’t be beat. The service I received on my previous Camry was excellent. More
Great car buying experience! We traded in a 2014 Cadillac SRX for a 2018 Toyota Camry and couldn’t be happier! Our experience with the General Manager, Sales and Finance areas wa We traded in a 2014 Cadillac SRX for a 2018 Toyota Camry and couldn’t be happier! Our experience with the General Manager, Sales and Finance areas was professional and friendly with excellent custoner service. We price matched our specific vehicle and J Pauley was well below other dealerships. If you’re looking for a quality experience look no further! More