JM Lexus

Customer Satisfaction is there GOAL It starts with Greg Zeigler, Preowned Sales Director who makes sure everyone who works for him, takes care of the customer. I had Richard Meier, who m It starts with Greg Zeigler, Preowned Sales Director who makes sure everyone who works for him, takes care of the customer. I had Richard Meier, who maybe young but let me assure you he makes sure he finds what you want. He worked around my schedule, and made it easy to find the vehicle i was looking for. Sales Manager Bob Collins, is a PRO he made the purchasing process easy, and fast. He explained everything, and I told him what I wanted and he made it happen. Last Gary Catvomio made sure the transfer to the new vehicle was smooth. this is my 3rd vehicle from this dealership, and when my wife is ready will go back and get a IS 250 from them. More

Excellent Experience Simple straight up numbers and gave me and gave me an great trade in allowance. Jerry Gruher was an excellent sales person. The transaction was fast a Simple straight up numbers and gave me and gave me an great trade in allowance. Jerry Gruher was an excellent sales person. The transaction was fast and simple; Bob Collins and Gary Catronio were all great to work with. More

Great Experience at JM Lexus It was well worth the drive from DT Miami to this dealership where I purchased a certified preowned Lexus. Luis Tello and John Eramo were extremely h It was well worth the drive from DT Miami to this dealership where I purchased a certified preowned Lexus. Luis Tello and John Eramo were extremely helpful and made the car buying experience hassle free. Daniel Meininger was terrific at explaining how to use all of the features and equipment on my new vehicle. He was very patient and very thorough. Luis even called the next day to see how I was doing. All in all, I was extremely pleased with this dealership. They seem to really value their customers. More

"TWO THUMBS UP" from the moment i walked in I knew JM Lexus was my last stop. I feel honored to have purchased a car from JM Lexus. This is business of true class and from the moment i walked in I knew JM Lexus was my last stop. I feel honored to have purchased a car from JM Lexus. This is business of true class and service. Donald Norton my Product Specialist was beyond satisfactory and was very courteous. He took me through their enormous inventory to help find the perfect vehicle for me. thankfully we found the perfect match and after that the rest was a cake walk. i was very comfortable with the level of honesty in the Negotiation with John Eramo and Robert Collins. Both of them were very thorough while explaining my purchase. When i finished Daniel Meininger my Delivery specialist did an outstanding job explaining all of the cool features of my new IS 250 Fsport. I cant express how happy i am with the purchase and JM Lexus. Thank you to everyone that helpled me through my experience. More

Great Service by Staff John Ercolano & Robert Collins were very helpful,professional,and customer service oriented. showed High degree of knowledge. Robert & Helaine McDe John Ercolano & Robert Collins were very helpful,professional,and customer service oriented. showed High degree of knowledge. Robert & Helaine McDermott Enormous amount of paperwork to purchase vehicle ,previously leased,was done very efficiently by Robert Collins More

Trading in our 2004 Lexus for a pre-owned 2012 Lexus. We were welcomed and treated with respect and there was never any pressure to purchase a vehicle. We test drove several autos and they offered a reas We were welcomed and treated with respect and there was never any pressure to purchase a vehicle. We test drove several autos and they offered a reasonable trade in allowance and the auto was purchased and delivered the same day! We cannot say enough as to the positive experience at JM Lexus. We dealt with Dario Dzialamek (Product Specialist), Bob Collins (Sales Manager), and Gary Catronio (Delivery Specialist) and were extremely pleased with their presence, demeanor, and friendly attitude. A great experience and we will recommend JM Lexus to our friends in Florida and look forward to having our vehicle serviced at the dealership in the future. More

Wonderful Experience!! Luis Tello, Bob Collins, and Mike Cooke, who where the wonderful associates who assisted me with my puchase. It was pleasent from the moment I walked Luis Tello, Bob Collins, and Mike Cooke, who where the wonderful associates who assisted me with my puchase. It was pleasent from the moment I walked in Luis was helpful and knowledgeable in the helping me with my selection, Bob was very informative with the financing, and Mike helped me to understand the overall function of my car. It was the "BEST" stress free purchase I've ever made. Thank you so much, Suzanne Allen More

MICHAEL ROBBINS VERY ATTENTIVE SALES REPRESENTATIVE I PURCHASED 2015 LS460L. DURING ENTIRE PROCESS SALES REP (MICHAEL ROBBINS)WAS ON TOP OF ALL OF THIS CUSTOMERS NEEDS. THANKS JM, THANKS MIKE ROBBI I PURCHASED 2015 LS460L. DURING ENTIRE PROCESS SALES REP (MICHAEL ROBBINS)WAS ON TOP OF ALL OF THIS CUSTOMERS NEEDS. THANKS JM, THANKS MIKE ROBBINS More

Very helpful staff! No playing around start to business. Richard Meier was a good salesman me my wife felt comfortable dealing with him he showed us around was very helpful! Answered every question we had. Richard Meier was a good salesman me my wife felt comfortable dealing with him he showed us around was very helpful! Answered every question we had. Would definitely tell others and be back if ever needed another car. Also Chris May was helpful also in getting everything ready for finance. Went fast. Looking forward to doing Business with you guys in the future! Thanks Dave Veilleux More

Exceptional Customer Service and Dealership Dan Phillips has done it again. I told Dan the car I was looking for and he came thru again. This is the fourth car I purchased from JM Lexus and Dan Dan Phillips has done it again. I told Dan the car I was looking for and he came thru again. This is the fourth car I purchased from JM Lexus and Dan Phillips and he's made a home run every time. The Customer Service received has always been exceptional. Dan works with a great Team of Brian Mintzer and Dan Meninger who are both friendly and knowledgeable. This Team goes above and beyond. They are a great asset to JM Lexus and I will be back. Thanks Guys!! More