Jack Hanania Buick GMC
St. Augustine, FL
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2017 GMC 2500 Denali ( Engine Tapping Sounds ) Engine Makes Tapping sound, I was told by the dealer they could not fix it. They say all the deisels do it. I have checked every truck I can find and Engine Makes Tapping sound, I was told by the dealer they could not fix it. They say all the deisels do it. I have checked every truck I can find and none do what mine does. They said they would trade me out of it because I was unhappy, then tried to give me nothing for it on a trade for a brew one. I buy a new truck every year and they don’t care to loose my buisness. I do not recommend them and will never buy from them again. More
Great Service Friendly service, great employees. Customer concerns addressed. Bought GMC CANYON new here and they always take care of my concerns and need. Free car Friendly service, great employees. Customer concerns addressed. Bought GMC CANYON new here and they always take care of my concerns and need. Free car wash. More
Service dept was excellent I have giving this rating because they did the work well but when i got home my front view camera seem to not be working....i will take it back and se I have giving this rating because they did the work well but when i got home my front view camera seem to not be working....i will take it back and see what is the problem More
Great experience! Words can't express how easy the dealership made this experience for me. I am a very busy person with a demanding lifestyle and did not feel like Jack Words can't express how easy the dealership made this experience for me. I am a very busy person with a demanding lifestyle and did not feel like Jack Wilson added any stress to this process, which is a priceless thing for me. Elijah Bartky was the best salesperson I have ever worked with. He communicated with me via text because he knew that was my preferred method, he did whatever was necessary to get me the model I wanted and he never pressured me. Elijah just presented me with all the facts and all my options and then gave me time to make the decision, which is huge for me. Overall I would (and have) recommend this dealership to anyone, and will continue to choose them over the several hundreds of dealership options that I have available to me. I will continue to make the 60 min drive to their dealership because they're worth it! More
A wonderful experience! This was certainly the fastest and most pleasant new car purchase experience for me! Everyone was so friendly and helpful, and they made the process This was certainly the fastest and most pleasant new car purchase experience for me! Everyone was so friendly and helpful, and they made the process of buying my new Buick Envision a wonderful experience! More
This is the best in Northeast Florida! I hadnt bought a car for 8 years, was totally informed and researched well before my visit. The entire staff from start to finish were excellent, nev I hadnt bought a car for 8 years, was totally informed and researched well before my visit. The entire staff from start to finish were excellent, never pushy, very knowledgeable....carried me through the entire process in 3.5 hours for 2 cars! I am totally floored, love our new cars!!! More
Cutsomer service We had wheel locks installed on our 2017 Buick Enclave and the technician Lindsay Mier was super great! Had them installed in no time. Very profes We had wheel locks installed on our 2017 Buick Enclave and the technician Lindsay Mier was super great! Had them installed in no time. Very professional and courteous. Very happy with our purchase.... More
Misleading service discount coupon could not be used for ser We received a discount coupon in the mail from the dealership for $25.00 off for our 15,000 mile service. We did this service at the dealership, we we We received a discount coupon in the mail from the dealership for $25.00 off for our 15,000 mile service. We did this service at the dealership, we were charged $51.00 for an oil change and tire rotation, and the service manager told us the discount coupon we just received in the mail from their dealership could not be applied. Misleading and dishonest. More
Professional, courteous, extremely helpful We have been customers of Jack Wilson Buick GMC for approximately 18 years. We have bought or leased numerous vehicles and brought each one for servi We have been customers of Jack Wilson Buick GMC for approximately 18 years. We have bought or leased numerous vehicles and brought each one for service at this dealership. Our experience through the years has been and is total satisfaction. More
Dissapointed For the last month I've taken my car to this dealership about stalling. They cannot figure out why. Its a 2011 Buick Regal. There are many forums talk For the last month I've taken my car to this dealership about stalling. They cannot figure out why. Its a 2011 Buick Regal. There are many forums talking about the same issue with the same model. They charge me $105 for the diagnostic and send me home, stating that they haven't got any lights on the diagnostic and they cannot get the car to duplicate the symptoms. More