Jack Hanania Buick GMC
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 127 reviews
Could not have been an easier transaction purchasing a vehicle. Anthony and the rest of the team there made it a smooth experience. He worked with us to get things where we needed them. I will be returnin vehicle. Anthony and the rest of the team there made it a smooth experience. He worked with us to get things where we needed them. I will be returning when it’s time to purchase another vehicle. It was quick and I didn’t feel like I had to spend ALL day at the dealership to get it done. More
Great customer service, fair prices Lindsay was a great advisor along with the other advisors and managers I talked to when I visited, great customer service definitely would recommend this dealer for all advisor along with the other advisors and managers I talked to when I visited, great customer service definitely would recommend this dealer for all your service needs More
Great service personnel especially Lindsey! Although the service prices have increased, I fully trust the staff and their maintenance of my vehicle. GM vehicles are my standard and always ha Although the service prices have increased, I fully trust the staff and their maintenance of my vehicle. GM vehicles are my standard and always have been. Love my Buick (the current one is my third), More
After purchasing my truck, I initially had some concerns about the loan because I didn’t fully understand how some of the numbers were calculated. Rather than leaving me with unanswered questions, the deale about the loan because I didn’t fully understand how some of the numbers were calculated. Rather than leaving me with unanswered questions, the dealership reached out and took the time to walk me through the financing in detail. They explained where each number came from, why the loan was structured the way it was, and answered all of my questions thoroughly. What stood out most was that they genuinely wanted to make sure I was comfortable with my purchase. At no point did I feel like my concerns were being dismissed. Instead, they made the effort to ensure I understood everything and felt confident about where I was with the truck and the financing. I appreciate the professionalism, transparency, and willingness to follow up after the sale. That level of customer service made a positive difference in my overall experience, and I’m thankful they took the time to make things right and ensure I felt good about my purchase. Even after my purchase they wanted to know I was taken care of. They truly mean when you apart of their family and they show it through their genuine care for the whole process and beyond. More
Jeremy was so awesome! ! I was made comfortable and they went over everything so I could be sure I was getting the best deal! ! I was made comfortable and they went over everything so I could be sure I was getting the best deal! More
this GMC dealership is awesome. Everybody in there was so nice and so helpful if you’re gonna buy a vehicle there use Natalie as the sales person she is awesome she spent time with Everybody in there was so nice and so helpful if you’re gonna buy a vehicle there use Natalie as the sales person she is awesome she spent time with me. She came in on her day off and showed me how to use all the components on the truck More
Elaine was very polite and very professional. She went out of her way to To help my son buy a truck. The finance manager Joe was awesome, he genuinely cared about making sure that my son got t She went out of her way to To help my son buy a truck. The finance manager Joe was awesome, he genuinely cared about making sure that my son got the right warranty package for his truck. Eric, I guess he is the sales manager, well he just didn’t like repeating himself! Your dealership is very lucky to have associates like Elaine and Joe. Thank you for your help. More
If I could rate this organization 0 stars I would. Spoke with the loyalty team manager this am (Josh, whom he states there are multiple Josh that work for them) after Receiving a “ai” generated” tex Spoke with the loyalty team manager this am (Josh, whom he states there are multiple Josh that work for them) after Receiving a “ai” generated” text that came to my phone to ask how I felt about them, he denied ever reaching out to me. When I pointed out that that’s even worse that my vehicle had been there multiple times for the same vehicle and issue and this is the first time speaking with him says a lot about how they operate. I checked the reviews page and noticed that I am not the only ex-customer to experience such poor quality, results and or resolve. I mentioned that the way it could be resolved was to refund a diag fee I was charged for warranty work and Josh refused too. I let him Know Hanania and GMC had just lost a client/ future client. Would not recommend stay away unless you want your vehicle to get worse!!! More


