Jack Ingram Volkswagen

I'm very pleased with the service I've received from Jack Ingram Volkswagen. I've had my daughter's Jetta at service centers in Tuscaloosa and Birmingham. I won't recommend either one. Mr. Brock has been ver Ingram Volkswagen. I've had my daughter's Jetta at service centers in Tuscaloosa and Birmingham. I won't recommend either one. Mr. Brock has been very helpful to me each time I've brought my car in for servicing. He told that they have to perform a number of checks on a car beside the problem that you may have. This is preventive maintenance on my vehicle to ensure it is running properly and safely as my daughter travels to and from school. I highly recommend Jack Ingram Volkswagen to service your vehicle. They have a freindly and courteous staff and clean facility while you wait for car. I couldn't be more pleased with the service I have received. More

Interesting how the Jack Ingram VW Service is so much friendlier and better than the Jack Ingram Volvo Service. Every time I've been to the VW service, staff has been courteous and helpful, and my servi friendlier and better than the Jack Ingram Volvo Service. Every time I've been to the VW service, staff has been courteous and helpful, and my service has been handled professionally and on time. More

Best experience I have ever had the pleasure of dealing with. They were very respectful and answered all my questions to the fullest. They appreciate us military personnel to the fullest. I drove four hou with. They were very respectful and answered all my questions to the fullest. They appreciate us military personnel to the fullest. I drove four hours and would do it again for the personal experience received with this crew.. More

Great customer service, friendly atmosphere, and willingness to help find the best vehicle for you at the great price. Answered all questions plus more. Found the perfect vehicle for my trade in. willingness to help find the best vehicle for you at the great price. Answered all questions plus more. Found the perfect vehicle for my trade in. I would recommend anyone to visit this dealership and trust they would find everything they were looking for here! More

Jim was a wonderful Salesperson. No pressure and gave us all the facts we needed to make the decision to buy our Jetta. He went the extra mile to meet us on Sunday to complete the deal. Thanks Jim! all the facts we needed to make the decision to buy our Jetta. He went the extra mile to meet us on Sunday to complete the deal. Thanks Jim! More

I am from Abbeville S.C. which is a five hour drive to I am from Abbeville S.C. which is a five hour drive to Ingram Motors. I found a 2011 Kia Sorento on cars.com and called and spoke to Mr. Murray. Bein I am from Abbeville S.C. which is a five hour drive to Ingram Motors. I found a 2011 Kia Sorento on cars.com and called and spoke to Mr. Murray. Being a 23 yr old woman and first time to purchase a car, not to mention the distance I would have to drive I was very anxious and nervous. Mr. Murray spent a great deal of time on the phone with me making sure I was as comfortable as possible and that I understood every detail I needed or wanted to know about purchasing my Sorento. When I arrived at Ingram Motors Mr. Murray was extremely hospitable and actually made me feel like he was a sincere friend. He took the time to show me everything I could possibly need to know about my car and the papers we went over. The car was in exceptional condition and he made sure that I received a deal I thought fair enough to drive five hours to receive. Before I left in my Sorento for my five hour drive home Mr. Murray wished me a safe trip and offered to be of any help if needed. To be blunt car dealers are usually sketchy in my opinion. Mr. Murray had my full trust after a short talk on the phone and when in person he proved to be an outstanding person and an amazing car dealer that I would recommend to everyone and anyone. Mr. Murray is definitely the kind of employee that makes and keeps a business successful!! Thank you so much Mr. Murray and God bless!! More

From arrival to departure the buying experience was an enjoyable one. The two people that I worked with were willing to do whatever it took to make my choice the right one for me and my family, even thoug enjoyable one. The two people that I worked with were willing to do whatever it took to make my choice the right one for me and my family, even though it was after closing time they were prepared to stay as long as it took to make sure I was happy. More

Working with Rick Murray at Ingram VW made the out-of-city purchase (from Birmingham to Montgomery) well worth the time involved. His professional follow-through every step of the way (and probl out-of-city purchase (from Birmingham to Montgomery) well worth the time involved. His professional follow-through every step of the way (and problem solving when necessary) made new car buying a pleasure. More

It was early when we got to the dealership but we where greated by Rick in a friendly & enthusiastic way. He was so patient and let us test drive both vehicles so we could make the best decision for us. He greated by Rick in a friendly & enthusiastic way. He was so patient and let us test drive both vehicles so we could make the best decision for us. He gave us great information on both cars to help us make our decision easier. When we had finally decided on the right vehicle he even called another dealership to get the vehicle with navigation instead of trying to sell us the one he already had. I was nice to feel that we came first. We negotiated for several hours and he never lost his wonderful positiv adituied. Guy Martin tried really hard to get us a good price and finance rate. We where so surprised about the rate when it was all finished, this is the 2nd time Volkswagen financing came through for us! We where well taken care off during the process. Kara answered all of our warranty and questions about the gap insurance! The only thing I was a little disappointed about was, when we didn't get rims or nav system like we originally wanted and we ask for free window to tinting we whrer only given a hundred dollars towards it. I think free would have been more than adequate for the amount we spent. Overall we are very satisfied, will recommend the dealership to other mitary friends in Fort Rucker and will be back when we are ready to trade up to a Passat SEL TDI. More

Justin has been the Service Advisor on several of my visits to Ingram's VW and as a result I think of him in terms of a friend, as well as service advisor. His interest in my problem as well as his att visits to Ingram's VW and as a result I think of him in terms of a friend, as well as service advisor. His interest in my problem as well as his attention to detail, from drop-off of my car until pick-up, insures that I leave with a continued sense of satisfaction, and with a determination that when ever additional maintance, or service is required, I will again return to Justin at Ingram's with my Jetta TDI. Many thanks to you Justin for the exceptional interest in me, and my VW. More