Jack Kain Ford Inc.
Versailles, KY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Good service , friendly people,clean area, good waiting room and helpful service people and parts people room and helpful service people and parts people More
Top Notch repair on my vehical. Better now than when I bought it. I will continue to do my vehical business at Jack Kain Ford. Better now than when I bought it. I will continue to do my vehical business at Jack Kain Ford. More
Nice , professional staff! Installation cost seemed excessive, however same day service was required to get me back home. Installation cost seemed excessive, however same day service was required to get me back home. More
Good explanation of what was wrong with the car and what steps needed. Then worked with me to schedule the repair working on the time that worked for us. steps needed. Then worked with me to schedule the repair working on the time that worked for us. More
Love this dealership. I bought two vehicles from them and they do all of my maintenance and repairs. I will return! I bought two vehicles from them and they do all of my maintenance and repairs. I will return! More
Always a good experience with Jack Kain and Brad as always was very helpful and informative. always was very helpful and informative. More
I wish there was a way to rate the sales department separate from the service department. My experience with sales was wonderful service however, was not so great. I dropped my vehicle off on a Wednesd separate from the service department. My experience with sales was wonderful service however, was not so great. I dropped my vehicle off on a Wednesday because the window wasn’t working and there was a strange sound from the front end The next morning Lisa called and said they’d have to order the window module and they couldn’t hear the sound from the front end. By Friday it was fixed when they were backing it out. They heard the sound and I chose to leave it there over the weekend so they could look into it further on Monday. Monday afternoon I got called and they felt that the front end had been worked on before which was unknown to me so it was void of warranty. I called Matt the next day and explained the situation and he said they Will take care of it. Thank you, Matt. They had to order parts so another week went by. The parts finally came in and when they went to put them in, they wouldn’t fit because the truck has a lift. Sadly I put a lot of faith in Jack Kane Ford‘s multi point service inspection when I purchased the vehicle I feel That this should’ve been noticed or at least presented at the time of sale. Secondly, I’m not sure how the service tech didn’t notice that it had a lift on it the second he looked at it. Anyway, I said just put it back together and I’ll pick it up. When I picked it up the alignment was off terribly and about a mile away. I realized that since they fixed the window switch now the door lock switch doesn’t work. This vehicle has 8800 miles on it. I need it right but don’t have the faith in their service department, but don’t know where else to go. More
They always keep me up to date on our repairs. Running a fleet is much easier when you can depend on the outside vendors and Jack Kain Ford is second to none Running a fleet is much easier when you can depend on the outside vendors and Jack Kain Ford is second to none More
It is a pleasure doing business with Jack Kain Ford. They are one of the few businesses that know you by name and the owners spend a few minutes chatting with you. Friendly and no pressure. Matt McCall They are one of the few businesses that know you by name and the owners spend a few minutes chatting with you. Friendly and no pressure. Matt McCall did not rush me when I was trying to find exactly what I wanted. Bill Kain told me that he wanted me to be happy with my choice. JT Jones kept me updated through the entire process. More




