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Jack Kain Ford Inc. - Service Center

Versailles, KY

4.7
207 Reviews

207 Reviews of Jack Kain Ford Inc. - Service Center

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July 01, 2025

Honest, Friendly Service. They are a well respected dealership who I have purchased cars from for many years. Their service department is good as well but sometimes (due to tu More

by saintfrancisjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Ross
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your review! We strive to treat every customer like family. Thank you for sharing this information so that we can continue to move forward with better, faster service. Your input, as well as your business, is appreciated!

July 01, 2025

The lady that took my info when I got there was very helpful due to it was my first time being there. Everyone was efficient and helpful. More

by jacksinthebox.2019
Recommend Dealer
Yes
Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your business! Our team strives to be helpful and easy with any of our services. We try to make it as easy as possible for our customers, but still give them high quality work. We appreciate your positive feedback!

July 01, 2025

Great location and great service - especially with Ford vehicles. Brad is responsive, easy to work with and returns phone calls. More

by pete6005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your business! Brad is an important part of our dealership. He always give every customer his best. We are thrilled to hear that this is also your experience with him. We appreciate your positive review!

July 01, 2025

We had a really good experience with this dealership. They were very polite and professional unlike some of the dealerships in the area.We will continue to use this dealership even though it is a longer d More

by st1996bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Jack Kain Ford Inc. responded

We appreciate your business and dedication to our dealership! We always strive to make every customer feel like family. Our team is motivated to stay easy, fast, professional, and high quality. Thank you for your review and we look forward to future business with you!

June 29, 2025

We have bought 2 vehicles at this dealership. We have been total satisfied with the service during the purchase and after the purchase of each vehicle. Always treated with respect More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Fister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bruske and Josh Simpson
Jul 09, 2025 -

Jack Kain Ford Inc. responded

Thank you for your positive feedback! Our team strives to treat every customer like family. We are thrilled to hear that this is your experience. We appreciate you and your business. We look forward to helping you with future business!

June 28, 2025

Great place to buy a vehicle and get your vehicle serviced. Everyone is always friendly and helpful. Best dealership I've done business with. More

by Algrigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Andreoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Jack Kain Ford Inc. responded

Thank you for taking the time to leave a positive review! We appreciate you, and your trust with our dealership. Thank you for your business!

June 26, 2025

Brad did a fantastic job taking care of me and the rest of the customers that afternoon. He was obviously shorthanded but didn’t complain, was polite and apologetic, and hustled. Really appreciate his atti More

by Alan-Lex
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Jack Kain Ford Inc. responded

Thank you for your business! Brad is very important to us and works hard to make sure every customer is well taken care of. We are happy to hear that this was your experience. We appreciate you!

June 25, 2025

I had a appointment and it took 1 hour and a Half, Others have said the same. More

by duck402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Jack Kain Ford Inc. responded

We sincerely apologize for the length of time it took to have your vehicle serviced when you were here. We are working to ensure that you and others do not have this issue with any of your future visits.

June 25, 2025

Technician arrived on time. Was very thorough and explained everything. Satisfied with the work performed. More

by dprice
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Fister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Jack Kain Ford Inc. responded

We appreciate your business D. Price. And thank you for leaving the nice review.

June 24, 2025

I arrived at my 9:30 appointment at 9:15 and was told they were behind and it would be longer than 30 minutes to change my oil but it wouldn’t be hours. 2 hours and 15 minutes later my oil was changed. T More

by mackfire701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Baylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Jack Kain Ford Inc. responded

We are very sorry that your works package took longer than expected. Our goal is to have you in and out much quicker than you experienced during your visit. Part of the service includes a free safety inspection, which resulted in the Technician discovering that your vehicle was in need of recommend maintenance. We merely present the findings and let you decide if you would like the recommendations to be performed. Thank you so much for your business, and for sharing your experience with us. 

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