Jack Kain Ford Inc. - Service Center

Top notch staff I not the type of person who normally writes a review. But after dealing with the staff at Jack Kain Ford i thought that i would share my experience. I not the type of person who normally writes a review. But after dealing with the staff at Jack Kain Ford i thought that i would share my experience. I was passing through the area heading north for work. I discovered a leaking water pump on my F-350 and pulled into the dealership. It was 10 minutes after 5 and all of the mechanics had already left. The service guy aware of my situation found me several hotels in the area as well as set me up with a car to drive for the evening. He provided me with a quote for the repair and tried to do whatever he could to help make my experience better. They got to work on my truck first thing the next morning and had me back on the road after lunch that day. The quote that was provided the previous afternoon was spot on the quality of work seems to be top notch. I can't say enough about this dealer or their friendly staff. If you are ever in the area and need any work performed on your vehicle, give Jack Kain your business. You won't be sorry! More

Always a good experience Took my 2011 Escape in for The Works Oil change, tire rotation, etc. Even with a couple of vehicles in front of me I was only waiting a bit over 30 mi Took my 2011 Escape in for The Works Oil change, tire rotation, etc. Even with a couple of vehicles in front of me I was only waiting a bit over 30 minutes and because I was reading news on my tablet I was actually surprised that my vehicle was ready so fast. This dealership has always been efficient with service and will give me a reasonably accurate estimate of time it will take. They provide a free ride home if it's going to be several hours and will come back and pick me up ( I live within 3 miles, but they do that for anyone in the local area.) More

Vehicle Repair Traveling thru Lexington in my 2012 Explorer, developed problem, pulled in to Jack Kain Ford, problem diagnosed, fixed, on my home in 45 minutes. THA Traveling thru Lexington in my 2012 Explorer, developed problem, pulled in to Jack Kain Ford, problem diagnosed, fixed, on my home in 45 minutes. THANKS. More

Quick Lane is just that. QUICK! I arrived at the dealership to find that they were very busy and almost decided to wait until an other day. Glad I didn't. They had me in and out in a I arrived at the dealership to find that they were very busy and almost decided to wait until an other day. Glad I didn't. They had me in and out in a timely manner with exceptional service as usual. They didn't sacrifice quality because they busy, they showed me why they call it "Quick Lane." Thanks guys. More

The problem with my car was diagnosed in a timely manor and was able to be repaired the same day. The Works maintenance was done very professionally at the same time. Mr. Bryan answered all of my questio and was able to be repaired the same day. The Works maintenance was done very professionally at the same time. Mr. Bryan answered all of my questions clearly. More