
Jack Madden Ford
Norwood, MA
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Been buying my cars here since 1997. Bought our third Escape in a Row. They are easy to deal with no pressure. I will continue to be a customer. Escape in a Row. They are easy to deal with no pressure. I will continue to be a customer. More
Bought another truck at Jack Madden Ford today. John Thomas who I bought many vehicles from through the years is knowledgeable and experienced. The deal went smoothly and the vehicle was ready when I wa Thomas who I bought many vehicles from through the years is knowledgeable and experienced. The deal went smoothly and the vehicle was ready when I wanted it. John walked me through the features of the truck with clear easy to understand explanations. I will be back again in the future. More
My experience at Jack madden ford was absolutely excellent! Great salesmen John Thomas was great in making sure my vehicle purchase went as smoothly as possible making sure I got the vehicle I want excellent! Great salesmen John Thomas was great in making sure my vehicle purchase went as smoothly as possible making sure I got the vehicle I want at a price inside my budget! Would highly recommend! More
Excellent Cusomter Service Hello All, If anyone is in the market for a Ford, look no further. I had such a wonderful experience just last week at Jack Madden I would never g Hello All, If anyone is in the market for a Ford, look no further. I had such a wonderful experience just last week at Jack Madden I would never go anywhere else. I purchased a pre-owned certified 2019 Fusion. This car is so beautiful. It has so many bells and extras I don't know if I'll ever learn them all! The car was a fantastic price and very low miles. Johnny Rodriguez was my sales person and was fantastic. Never felt any pressure and "sales tactics". Listened to me and what I wanted and produced. I even texted him on his day off! Highly recommend Jack Madden Ford and Johnny Rodreguez!!!! More
New car purchase Purchased a new Escape from salesman Mark Diamond. Great experience turnaround to pick up car was fast. Mark spent a lot of time with me as I was or Purchased a new Escape from salesman Mark Diamond. Great experience turnaround to pick up car was fast. Mark spent a lot of time with me as I was originally looking at 3 different cars. More
Bob G. Purchasing a vehicle I recently purchased a used ford Edge Titanium from Jack Madden Ford. The whole experience was excellent from our sales rep John Thomas to the manager I recently purchased a used ford Edge Titanium from Jack Madden Ford. The whole experience was excellent from our sales rep John Thomas to the manager and finance dept. I would recommend this dealership to anyone interested in purchasing a vehicle. More
No Answers or support. I purchased this 2014 F 150 in January of 2015. The back window defrost system died within a year. They replaced the window. About a year later it hap I purchased this 2014 F 150 in January of 2015. The back window defrost system died within a year. They replaced the window. About a year later it happened again. Again the window was replaced. It has just happened again. I was told by the service department it would cost me $150 to find out what was wrong. They would not even call a Ford rep. They had me chase on the phone for two days. I left a message for the service manager. No response. I have had every service need done at this dealer. More
Service Visit Excellent service as usual.My service advisor Frank recommended the work I needed,and it was completed in 1 hour.Keep up the good work! Excellent service as usual.My service advisor Frank recommended the work I needed,and it was completed in 1 hour.Keep up the good work! More
Purchased a new truck Found the new truck I wanted, worked with the sales team and negotiated a price I was happy with. The whole team was great to work with, no surprise Found the new truck I wanted, worked with the sales team and negotiated a price I was happy with. The whole team was great to work with, no surprises and they made the process easy. I would recommend them to anyone looking for a new Ford. More
Excellent experience My second purchase from Jack Madden. Thanks to Salesperson Mark Diamond, experience was great! Highly recommended! No pressure, friendly environment, My second purchase from Jack Madden. Thanks to Salesperson Mark Diamond, experience was great! Highly recommended! No pressure, friendly environment, very responsive and very attentive. More