Jack Madden Ford

Without a doubt I would recommend Jack Madden Ford. I went in with my daughter to check out the used F-150s with absolutely no intention of buying one right away. Needless to say, we ended up buying the went in with my daughter to check out the used F-150s with absolutely no intention of buying one right away. Needless to say, we ended up buying the first one we test drove. Joe Lovey, our salesperson, was extremely thorough and patient with us. When we picked up the truck, we arrived an hour earlier than planned. Joe was out cleaning the windows and making sure everything was just perfect. Joe was great and the entire staff in the showroom was incredibly nice as well as entertaining!!!! Many thanks to all of you at Jack Madden Ford!! More

Purchased Ford Escape and had a great experience dealing with the folks at this dealership. The sales person we dealt with was courteous and had just the right amount of sales pitch without being overwhelm with the folks at this dealership. The sales person we dealt with was courteous and had just the right amount of sales pitch without being overwhelming. The manager was extremely nice and willing to work with us. Would recommend this place to anyone who is looking to buy Ford. More

In 2003 I had purchased a 2001 Rav 4 from Boch Toyota and being young and in love with the idea of a newer car vs the privately owned old cars I had for years, agreed to an obscene loan for a car that proved being young and in love with the idea of a newer car vs the privately owned old cars I had for years, agreed to an obscene loan for a car that proved to be a lemon after a year. Forward ahead to this month where my transmission was slipping, my engine light on and the whine from the motor cried out, "I'm dying". Being 6,000 dollars top heavy from a rebuilt engine replacement in 2005, I had been searching for a car for two months, but due to the rapid deterioration of the car, really hit the pavement the past three weeks. I ended up at Jack Madden to purchase a truck (or so I thought). Cy showed me around and we test drove a Nissan Frontier. I went home to think about it and even though I knew it was a stretch returned @ 8:30pm to review the numbers. After Bill and Cy reviewed my trade in & credit, they sat down to work with me on my monthly payments. It became very clear that there was no way I would be able to afford the truck I wanted, even after Bill had dropped the price and given me an extremely fair trade on my vehicle. Unlike most of my previous experiences, instead of pushing the truck on me or convincing me that the payments were only a little higher than the payment I was currently making, Bill offered to try and work out numbers on a more practical vehicle considering my long drive to work...a new Ford Focus. So, after both of them had sat with me for two hours working on the truck, both Bill and Cy started showing me the Ford Focus and how, with the rebates, my payments would be less than what I was currently paying and less than the truck. At this time, the dealership had been technically closed for almost an hour and although they both should have been home and although the gates closed they allowed me to drive around the parking lot to see if I liked the car...I left a deposit. I can't tell you what a breath of fresh air it was to work with the gentleman at Jack Madden. I had been to 9 different dealerships that week alone and had run into some real winners...all of whom wanted to take my money and push me into paying more than I could afford. Both Cy and Bill took the time to listen to what I could afford, why I needed the car and what I was going to be using it for. They used this information to make the deal and sell me my first brand new car. Lee Welsh also fought the good fight with the banks for me and I am now the proud owner of a 2010 ford focus, for which I am paying remarkably less than I had been paying originally for the past 8 years. I can't thank this dealership enough. The genuine easiness of everyone and the ability to do their job without obnoxious pushiness, without making me feel like they were doing me a huge favor and I had no other options, and without making me feel like I had to play hard ball sold me a car and gave them a profit. It also got Jack Madden outstanding verbal referrals from me for everyone (including a very large extended family) that might be looking for a car in the future. I miss having a larger suv/truck style car, but I am perfectly content in my new Focus...Thank you everyone at Jack Madden! More

I am writing this review because of the good service we received and the courtesy showed to us by the salesman and everyone involved in the sale of our truck. This is the second car we bought at this deale received and the courtesy showed to us by the salesman and everyone involved in the sale of our truck. This is the second car we bought at this dealer ship and will come back again when the need arrives. Thank you More

I recently bought a 2010 Fusion SE from Jack Madden Ford and was happy with the price and service I received. The exact model and color I wanted was somewhat scarce, but Wade made every effort to be sure I and was happy with the price and service I received. The exact model and color I wanted was somewhat scarce, but Wade made every effort to be sure I got the car I was looking for at the price I was looking for. I would definitely return Jack Madden Ford and Wade for any future Ford cars I might be in the market for. More

I was planning to replace my '99 Honda Civic in 3-4 months. I researched many different makes and models, then set off down the auto mile for some initial test drives. When I arrived at Jack Madden months. I researched many different makes and models, then set off down the auto mile for some initial test drives. When I arrived at Jack Madden Ford, I was so impressed by the car AND the sales staff that I bought my new 2010 Fusion that day! I parked right in front of the dealership, and Adrian greeted my husband and I before we even reached the door - much nicer than waiting around 15 minutes for an available sales rep, as we had done at another dealership earlier in the day. Adrian came off as friendly, not aggressive, and it made us feel welcome at the dealership. After a quick talk to assess what I was looking for, Adrian took us out to the lot and gave us a complete nose-to-tail tour of the car I was looking at. It was really nice to be shown all the features of the car before going on our test drive - at some of the other dealerships we went to, we got NO information about the cars we were looking at! There was, naturally, some pressure involved in closing the sale - I hadn't been planning to purchase a new vehicle for several more months, but I really liked the car, knew from my prior research that it was a quality car, and the sales manager, Bill, worked hard to meet my "what would it take to earn your business today" numbers. While the paperwork end of things took some time, the financial services manager, Lee, was affable and helped the process seem not so tedious. We were there past our dinner time, and I would have liked a snack, but I was excited that I got to drive my new car home that night! I took the car back two days after purchase for detailing, installation of a Guidepoint system, and an inspection sticker. I was there for a few hours, but Adrian did a nice job of making me feel welcome at the dealership and keeping me informed about how the work was progressing. I look forward to returning to the dealership for the free lifetime oil changes they included with my purchase. Thanks Adrian, Bill, and Lee for making my car buying experience a positive one! More

I delt with cy desrossiers from jackmadden ford. I found Him to be a very knowledgeable and personable to deal with. I had been looking for a car for some time and my experience with cy desrosie was excell Him to be a very knowledgeable and personable to deal with. I had been looking for a car for some time and my experience with cy desrosie was excellent And he answerd all my questions.and I will deffently return to this dealership again More

my wife and I went to Jack Madden Ford to lease a Ford Focus; we dealt with Aaron Williams, a salesman we had dealt with in the past. Although we ended leasing a 2010 Ford Focus from Jack Madden, we felt Focus; we dealt with Aaron Williams, a salesman we had dealt with in the past. Although we ended leasing a 2010 Ford Focus from Jack Madden, we felt we did not get a good deal at all. There was very little room for negotiation. The night we picked up our car, Aaron was not around. Instead, we dealt with other Jack Madden sales people who were more courteous than Aaton. He did not leave us a checklist to go over to ensure that everything in the car was working properly. They basically gave us the keys and said here you go. Although we had another car which we had leased from Madden in 2007, we ended up going to Herb Chambers in Braintree to trade that car in and got a better deal than we would have from Jack Madden. Our overall opinion- AVOID JACK MADDEN FORD AND GO TO HERB CHAMBERS INSTEAD....you'll be glad you did. More

Let me begin by saying that, as a first time buyer of a vehicle from a dealership, I felt somewhat lost with many questions in mind. I already had a sense of which car I wanted to look at, and from the mom vehicle from a dealership, I felt somewhat lost with many questions in mind. I already had a sense of which car I wanted to look at, and from the moment I walked into the lot, I was greeted by a friendly and professional salesman by the name of Brandan. I explained that I was searching for a new car, and that I wanted to test drive the new Fusion. Since I wasn't entirely sure which model to go for, Branden pointed out what each model had, and explained how much each would go for. From there on, I decided that it would be up to either going for the V6, or the 4cyl. Fusion. I ended up going w the 4cyl. due to the fact that at 175hp, 2.5L engine, had quite a "kick" to it, enough to satisfy my decision as to which engine to go with. Everything else pretty much fell into place, and things went smoothly from there. What made the experience so much less a hassle, and more a joy, was that the employee made me feel as though I was dealing with a friend, more so than a salesmen. Even though this salesmen was new, and didn't have answers to all my questions, he made a complete effort to find the answer to any question I had along the way. All other staff members involved where very professional, and none left me out in the dark. Even other salesmen pitched in with suggestions and/or advise, and completely worked as a team. I would absolutely recommend this dealership to any that have an interest, or who are simply just "looking around". In the end, all these factors led me to buy my new car, the Ford Fusion, and I couldn't be happier. More

The employee's was very profesional,very friendly, helpul,all the people who works there was very friendly and good. We like our new ford escape, my husband is very happy about the service they provid helpul,all the people who works there was very friendly and good. We like our new ford escape, my husband is very happy about the service they provided. I would like to recomend this dealer ship and the employee to some of my friends. More