Jack Madden Ford

Went in search of my son's first brand new vehicle. As a young adult he had his mind set on purchasing only a pick up truck. After doing his due diligence, he wasn't going to settle for any truck other than young adult he had his mind set on purchasing only a pick up truck. After doing his due diligence, he wasn't going to settle for any truck other than a Ford. We saw an ad for Jack Madden Ford and decided to shop there. At Jack Madden Ford my son and I were helped in a very respectful and unpressured manner. Everyone was exceptionally helpful and very patient with a first time buyers unlimitted questions and concerns. From the salesman, Joe Lovely,who greeted us in the parking lot and gave us his undivided attention until the final day we picked up the vehicle. To the sales manager, Paul Deppish, who further aided in our decision making, helping us understand all of our purchasing options. To the financial services manager, Lealand Welsh who found us the best possible terms for the vehicle loan. This was truly a pleasure doing business with Jack Madden Ford and everyone we had the opportunity to interact with. As the owner of a small business myself, I can tell that Jack Madden Ford and their employees are all true professionals. I would HIGHLY RECOMMEND this dealership to everyone. More

I was surprised that Decue wasn't pushy in making a sale, he was very polite and friendly and made the transaction very smooth and stressless. I would recommend Jack Maddden Ford to friends and faimly in the he was very polite and friendly and made the transaction very smooth and stressless. I would recommend Jack Maddden Ford to friends and faimly in the future. We will most likely be repeat customers More

We purchased a new 2010 Escape with Adrian as our sales rep. He was very friendly, knowledgeable of the cars' features,dealer services offered and he answered all of our questions. Maddens' is fortunate to rep. He was very friendly, knowledgeable of the cars' features,dealer services offered and he answered all of our questions. Maddens' is fortunate to have such a pleasant employee. It made our experience painless! Thank You, Adrian! More

I recently purchased a 2009 Expedition from Jack Madden Ford, and dealt with Dennis Arruda. Dennis was very laid back and easygoing, and easy to deal with. He was one of the only positive aspects of my e Ford, and dealt with Dennis Arruda. Dennis was very laid back and easygoing, and easy to deal with. He was one of the only positive aspects of my experience here. When I went to sign the final papers and pick up my vehicle, they informed me that they didn't know I had planned on taking it home that day, and my vehicle hadn't been cleaned yet. No big deal, I thought; simple miscommunication. They told me I could take the vehicle and come back in a few days to have it cleaned and detailed. The vehicle had no floor mats, and they told me they would get those for me...no problem. I dropped off the truck a week or two later to have it detailed. The cleaning was sub-par for a "professional" job. It looked alright at first glance, but further inspection revealed that they had basically vacuumed and sprayed deodorizer, with a quick wipe down of the dash that left lint and dust behind. I do detailing work better than these "professionals." Additionally, not only did I not have floor mats, but they didn't even do a state inspection. At this point, I was ready to be done dealing with them, and move on with my life. As such, I won't be returning to Jack Madden Ford - although Dennis was great, it seemed as if management was pinching pennies - not something I want from a dealership taking tens of thousands of dollars from me. I'll take a 10 minute ride down Rt. 1 to Rodman Ford next time. Not worth the hassle at Jack Madden. More

They found the car I wanted at the price I wanted to pay. They were helpful and answered all my questions. There was no high pressure, and they were very reasonable to deal with. I will gladly go back the They were helpful and answered all my questions. There was no high pressure, and they were very reasonable to deal with. I will gladly go back there when it is time to buy another new car. I would also not hesitate to recommend them to anyone. More

We went to Jack Madden Ford to look for at the new Ford Taurus. Cy Desrosier met us at the door and welcomed us to the dealership. His knowledge of the car, its competitors and the options and sync syste Taurus. Cy Desrosier met us at the door and welcomed us to the dealership. His knowledge of the car, its competitors and the options and sync system were fantastic. He demonstrated all the features and work with us to get the best possible trade in allowance, and incentives. We were very pleased with our experience at this dealership and would recommend it to anyone. More

We had a great experience with Jack Madden Ford when purchasing our new Ford Edge. Bill Gunville was the salesman that we worked with, and he made the overall experience very pleasant. He was very know purchasing our new Ford Edge. Bill Gunville was the salesman that we worked with, and he made the overall experience very pleasant. He was very knowledgeable and hospitable from the moment we walked in the door until we drove off the lot in our new car. He was very thorough and followed through with any questions or concerns that we had. We felt assured that he was invested in our satisfaction with our new purchase and he did all he could to make the process a smooth one. The only downfall about our experience, which did no fault of Bill's, was the length of time that it took to process our paperwork on the day of the sales agreement. Generally, we feel very satisfied with our purchase and are looking forward to the future services from Jack Madden Ford. More

I came to Jack Madden Ford looking for a Ford Edge. I saw what I wanted, and was able to get a great price for my trade as well as a number of Ford incentives. It was a great deal! Customer service was saw what I wanted, and was able to get a great price for my trade as well as a number of Ford incentives. It was a great deal! Customer service was not overbearing, yet very helpful. The only negative thing that I would say is having to go back to the dealership to get the car detailed and inspected on a different day than the purchase day, but overall this dealership was great! More

After some issues with the used Ford Escape we were interested in, Jason came to the rescue and solved all the problems and then some. After his father retired, Jason took over and has been there interested in, Jason came to the rescue and solved all the problems and then some. After his father retired, Jason took over and has been there for 17 years. He is very personable and knowledgeable. Jason was the reason we did end up buying this vehicle. He deserves the commission. More

We bought a brand new Ford Edge from Jack Madden Ford in Norwood,Ma..Adrian Steele was our salesman and he did a great job.Adrian was very knowledgeable and did every thing he could to get us into the car w Norwood,Ma..Adrian Steele was our salesman and he did a great job.Adrian was very knowledgeable and did every thing he could to get us into the car we wanted. I would recommend Adrian and Jack Madden to anyone looking for a new Ford. More