Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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New car!!!!! This dealership was top notch! Jose went above and beyond to make sure I purchased the van I was most comfortable with. He gave me suggestions and his This dealership was top notch! Jose went above and beyond to make sure I purchased the van I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a van, the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Jose to anyone who is looking for a new or used vehicle. More
Helpful and friendly David was very friendly and very informative. As a whole they were willing to negotiate to try to help me out. I am satisfied with my purchase. David was very friendly and very informative. As a whole they were willing to negotiate to try to help me out. I am satisfied with my purchase. More
Friendly and Fast I went in knowing exactly what I wanted. My salesman answered my questions and gave me my options without being pushy. I drove out in my new Jeep Cher I went in knowing exactly what I wanted. My salesman answered my questions and gave me my options without being pushy. I drove out in my new Jeep Cherokee feeling I got a great deal. My only disappointment was that I signed up to test drive a Pacifica to receive a $50 Wal-Mart card and didn't get it. I'm going to follow up, but that annoyed me. More
Great dealership David, George, and finance manager we’re outstanding.they helped me and my wife every step of the way. Outstanding customer service. They worked with David, George, and finance manager we’re outstanding.they helped me and my wife every step of the way. Outstanding customer service. They worked with my credit to get me the challenger that I wanted. More
Great Customer Service This is my second time buying from this dealership and I have to say that I have always been pleased with the service they provide. They take their ti This is my second time buying from this dealership and I have to say that I have always been pleased with the service they provide. They take their time to answer all of your questions and concerns. I will definitely be coming back and will recommend to my family and friends. More
Ryan is amazing! I came into the store looking to buy, Ryan was the first to greet me and help me get started on what I was looking for. I told him I had time restrict I came into the store looking to buy, Ryan was the first to greet me and help me get started on what I was looking for. I told him I had time restrictions and he said he would do everything he could to get me out with the timeframe. He was extremely friendly well versed in his knowledge of the vehicles and is the main reason I purchased from Jack Phelan. I just wish I would have had someone like Ryan while I was dealing with the finance department. I asked many questions and was directed to “review the paperwork once we were done” I was told to continue signing even when I was asking questions. I requested to not purchase gap insurance from the dealership, and was told that it was not apart of the purchase. I reviewed the sales doc and I found that the financial service guy added on even after I specifically requested not to have it apart of my purchase. Due to the fact that I pay for gap/loan insurance through my auto insurance provider. When I mentioned that he stated that insurance providers do not offer gap. Still I requested opt out of that option. I also asked if he could bring the price down a bit to make it more affordable and without even asking anyone or looking into it he just said no. More
Felt like visiting a Friend. I had a really pleasant experience with Pasquale! We live in Mn and I flew down to pick the Van up. Pasquale picked me up from the airport brought me I had a really pleasant experience with Pasquale! We live in Mn and I flew down to pick the Van up. Pasquale picked me up from the airport brought me to the dealership. They helped me find some delicious eats before my trip back and we talked about so much in such a short amount of time it felt like I had been in town to visit a friend. The van is much different than I'm used to and Pasquale offered to help me learn to drive it. He was thoughtful to my needs every step of the way, and everyone else at the dealership made it a pleasant, exciting atmosphere. They even called about an hour into my drive back just to check in and see how it was driving. I could have asked them anything, they were attentive and receptive. Thank you to the entire team at Jack Phelan. I may have to come back for the promaster city. 😊 More
The worst. A total ripoff.. I was quoted a price with a $ of rebates & then they only applied half of then . They didn’t honor their internet prices. The sales m A total ripoff.. I was quoted a price with a $ of rebates & then they only applied half of then . They didn’t honor their internet prices. The sales man Jose is a sleezebag smooth talking liar. so beware of him. More
Great experience! My husband and I walked in with a car already in mind. When we arrived we were informed that the price tag was not what we were expecting. That was by My husband and I walked in with a car already in mind. When we arrived we were informed that the price tag was not what we were expecting. That was by no means the dealers fault. It was ours by not reading the fine print regarding the car needing to be leased and not financed in order to receive the incentives. We had Ryan as our salesman and he is by far the best salesman I have ever dealt with. He is extremely friendly and makes you feel very comfortable with the whole new car buying experience. He worked with us and we still got a discount on the car which was great. Aside from buying a new car, my husband got a great tasting donut out of the deal lol. I would definitely recommend anyone I know looking for car over to him. He will make you feel right at home. More
Great experience All the people at Jack Phelan were great. David was amazing he helped me get the car I wanted at an affordable rate, and all around amazing. Thank you All the people at Jack Phelan were great. David was amazing he helped me get the car I wanted at an affordable rate, and all around amazing. Thank you David! More








