Jack Phelan Chrysler Dodge Jeep RAM

New car Went in to see how much my car was valued and walked out with a new vehicle. We really loved the service that Ruben Mendoza gave us. Would definitely Went in to see how much my car was valued and walked out with a new vehicle. We really loved the service that Ruben Mendoza gave us. Would definitely recommend him if anyone is looking to purchase a new vehicle, More

Efficient and Professional Experience A no nonsense, professional and efficient salesman. After briefly meeting Svet, he quoted a price over the phone and that is exactly what we paid. W A no nonsense, professional and efficient salesman. After briefly meeting Svet, he quoted a price over the phone and that is exactly what we paid. Within 24 hours after speaking with Svet we purchased a van that fit are requirements and budget. He worked extremely hard to find EXACTLY what our family wanted. I haven't experienced this level of customer service in years. I will highly recommend him to anyone looking for a car. When we purchase our next car I will definitely make this our first stop. More

best deal ever! Svet.Ruben and Dan are the best guys ever! If you really want to buy a car those THE guys.Thank you!I love my new van!and the price! Svet.Ruben and Dan are the best guys ever! If you really want to buy a car those THE guys.Thank you!I love my new van!and the price! More

Great sales staff. I just purchased a beautiful Challenger from Ruben Mendoza. He's a great salesman who is understanding of my situation and he worked hard to get the n I just purchased a beautiful Challenger from Ruben Mendoza. He's a great salesman who is understanding of my situation and he worked hard to get the numbers to a point that I can work with. He is extremely patient and he answered all my questions and he made the experience a lot easier since I was so nervous about taking on another car "mortgage". Ruben and Daniel Taylor gave me a good amount for my trade in due to my Costco membership too. I've also had past experiences with the service dept with my 2001 Intrepid ES years ago when this dealer was located in Berwyn-they always took good care of it even though I didn't purchase it from them. I feel I made the right decision to purchase from "Jack" instead of any other dealer. More

Customer Service I have a 2014 Jeep Grand Cherokee that I purchased at Crystal Lake Dodge Jeep Ram. At 8k miles I was unable to shift my car out of park and the servic I have a 2014 Jeep Grand Cherokee that I purchased at Crystal Lake Dodge Jeep Ram. At 8k miles I was unable to shift my car out of park and the service department (Crystal Lake) sent me away assuring me the issue had been fixed. 24 hours later my car was having the same issue. I was recommended by a family friend to contact Jack Phelan- I did indeed do that and am so glad I did. After notifying the dealer of this issue, my car was picked up and towed to the dealership within 40 minutes. A car was delivered to my house for my use while I waited for my vehicle to be serviced. The service department notified me within 30 minutes of them having my car to report that I was in need of a new transmission. The level of customer service that I received was more than exceptional. I will be purchasing my next Jeep from Jack Phelan. More

Excellent Sales service It was such a nice experience to walk into this dealer and be treated politely and respectfully. We purchased a challenger and Ruben our sales person It was such a nice experience to walk into this dealer and be treated politely and respectfully. We purchased a challenger and Ruben our sales person was wonderful and handled everything very professionally. I couldn't be happier and will definatly come back. More

Great experience with this dealership! Ruben Mendoza is a great sales representative and I am pleased with the services of Jack Phalen. Ruben and the staff were extremely helpful and worked Ruben Mendoza is a great sales representative and I am pleased with the services of Jack Phalen. Ruben and the staff were extremely helpful and worked with me to get everything I wanted within my budget. I highly recommend you talking with Ruben if you are looking to buy a new or used Jeep. More

Svet is a top notch salesman I haven't purchased a new car in 11 years but I knew what I could afford and roughly the different choices I thought I was limited to in my price rang I haven't purchased a new car in 11 years but I knew what I could afford and roughly the different choices I thought I was limited to in my price range. Svet valchev my salesman walked us through the process and went over and beyond to help us get the car I needed and deserved. I would n WILL recommend him to all my clients and friends! Happy holidays! More

Excellent Customer Service We recently purchased a 2014 Dodge Journey from Jack Phelan and had a great experience. To start, Svet was such an accommodating sale person. Took the We recently purchased a 2014 Dodge Journey from Jack Phelan and had a great experience. To start, Svet was such an accommodating sale person. Took the time to answer every question and make us feel comfortable with all the car has to offer (car seat arrangement and all). The price was fair for the car and our trade in, we also purchased a DVD player to be installed after purchase. What really made this dealer team stand out is after we bought the car and took it in for the DVD to be installed. They arranged for a rental car (at their expense), talked us through what they were going to do and even though they said it would took two days...it was done in a few hours. Svet came out to greet me and personally showed me how to use it. The service department couldn't be better too...so nice and professional. I'll bring the car there for oil changes because they were a pleasure to work with all around. Highly recommend Dealer and love the car too! More