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Jack Phelan Chrysler Dodge Jeep RAM

Countryside, IL

4.8
1,687 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price. Great Selection of Inventory, New and Used Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory. You’re Approved! Come on in! Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram Phelan Home Direct - Get Your Automotive PhD! Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :). Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,687 reviews

June 18, 2021

Tom Phelan is the worst person you can deal with , cheats me out of $400 and my vehicle after 2 months is still not registered in my name, He wont return calls , but that matches his staff His other manager More

by SMARTMENMIKE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Phelan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, Sebastian Nowak, Jonathan Castellanos, Michal Marzec Mr. Hollywood
Jun 18, 2021 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Michael, We understand your frustration. Unfortunately the delay in the titling and registration of vehicles in certain states is beyond our control. As mentioned in several conversations, Tom and Jonathan have had with you, we have submitted everything on our end. We have been communicating with you throughout the process and informed you that this is not up to us as this point. Again, we understand your frustration but we are not the cause of it. Sincerely, Management

Jun 18, 2021 -

SMARTMENMIKE responded

You have not refunded the over charges on sales taxes on the rebate, you have not reimbursed me the fees I had to pay to get the forms. Its been 6 weeks. I don't think your responce are satisfactory. When I was wanting to buy , you guys are calling and on top of things, but once I became a customer you dont seem to care? I cannot get management to even call me back. If you do care overnight me a check today for the 450.00 you owe me back.

June 16, 2021

Thanks to the good service Jorge offered today. I got to buy a good Car! Was friendly and made it an easy process. Left pretty happy ! More

by Alondraf302311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rios
June 15, 2021

After having a bad experience at another dealership I went to Jack Phelan and had an Awesome experience and if you go there ask for James Beaupied! More

by jillwoll21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Beaupied
June 14, 2021

Ruben has great customer service and helped me obtain a car at great budget. I would recommend Ruben to my friends and family come see him More

by jaysworld10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Mendoza, Jorge Soria, Jonathan Castellanos
June 12, 2021

Jacob kogout really went above and beyond to make the sale happen and really made me feel appreciate and important as I was marking the purchase. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Kogut
June 12, 2021

Jorge was amazing! He made me feel super comfortable and was very knowledgeable. Very happy with my experience and the car purchase! I recommend 100%! More

by Alexcvz912
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica, Jorge Soria, Jonathan Castellanos, Jorge Rios
June 10, 2021

Jezabel made sure I had an amazing experience purchasing my vehicle! She was super friendly and knowledgeable! Always kept in touch with me! Tom and Jorge were very nice as well! I love this team! Will defi More

by Magdalena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, Jezabel Galvan, Jorge Rios
June 10, 2021

Very kind and helpful and made the process easy and quick. Jezabel was great to work with and would recommend her to others looking to buy. More

by johnjkasper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak, Jezabel Galvan
June 07, 2021

Great experience and a great place to buy a new vehicle. We never felt pressured or pushed into purchasing our new Jeep. We would recommend this to our friends and family. More

by Walleye610@gmail.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Castellanos, James Beaupied
May 31, 2021

Good person answer all of my questions assisted finding the right molde for my budget would recommend him to family and helpful in the pro More

by dtnlira3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Adame
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