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Jack Phelan Chrysler Dodge Jeep RAM

Countryside, IL

4.8
1,687 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price. Great Selection of Inventory, New and Used Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory. You’re Approved! Come on in! Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram Phelan Home Direct - Get Your Automotive PhD! Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :). Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,687 reviews

August 01, 2019

First car purchase Working with both the sales manager, Patrick, and Pesci was a great experience. They were both very friendly, helpful and attentive to what I was loo More

by chapis75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wells, Pasquale A.Di Diana, Jonathan Castellanos
Aug 15, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We couldn’t be happier that Pasquale provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Jack Phelan team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Yesenia Cruz Customer Relations Advocate

July 31, 2019

Satisfied Customer Great customer service. Luis was very knowledgeable and helpful with answering all our questions. Got us a great deal on new Jeep Cherokee! Highly rec More

by Tomasz K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Villanueva
Jul 31, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

On behalf us all of us at Jack Phelan, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Svet and Luis. We will be sharing your feedback amongst our team. Enjoy your new Jeep Cherokee and please come visit us again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

July 31, 2019

Bought used Tacoma Jose was a pleasure to deal with. He didn't pressure me about the sale. Worked with me to get to the numbers we were BOTH comfortable with. I would re More

by Geoff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Solorzano
Aug 15, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you so much for sharing your experience with Jack Phelan and Jose. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Tacoma. Jose and the team will be thrilled to hear your feedback! Respectfully, Yesenia Cruz Customer Relations Advocate

July 31, 2019

Alberto’s the best Great service from my salesman Alberto! Would recommend him for your car buying needs! Got myself my second Jeep from them, I can’t wait to let my fri More

by martythemartian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto, Yesenia Cruz
Aug 15, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We hope you're enjoying your new Wrangler Marty! Hope it takes you on some crazy adventures! We look forward to working with you in the future! Regards, Yesenia Cruz Customer Relations Advocate

July 28, 2019

Quick and easy used car purchase! Niko was great at helping me purchase a used 2013 Grand Caravan. He was patient with our extra long test drive and inspection of the vehicle. He was f More

by DadVan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikodem Zaremba
Jul 31, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Hearing that you had “Quick and easy used car purchase” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jack Phelan in Countryside, we wish you many happy miles in your new Grand Caravan. We look forward to serving you for many years to come! Respectfully, Yesenia Cruz Customer Relations Advocate

July 27, 2019

Buying a car at Jack Phelan Alberto was a great salesman ! He was very honest and straight forward . I will definitely recommend Jack Phelan and please ask for Alberto if you wan More

by Reggie31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Cruz
Aug 15, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

On behalf us all of us at Jack Phelan, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Alberto. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

July 27, 2019

Quick and to the point! Jose is an excellent salesman who is willing to work with you as a buyer. David was great to work with and found additional rebates for my car pur More

by Largue3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mohler, Jose Solorzano
Aug 15, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you so much for sharing your experience with Jack Phelan and Jose. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Jose and the team will be thrilled to hear your feedback! Respectfully, Yesenia Cruz Customer Relations Advocate

July 26, 2019

Awesome The process was quick, clear and no games or back and forward.. Svet took care of everything in a professional manner and try to give me the best deal More

by Koboluchy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

On behalf us all of us at Jack Phelan, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Svet. We will be sharing your feedback among our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

July 26, 2019

Best experience with a dealer by far. I just Purchased a 2019 Ram Promaster and had it shipped to NJ. I went to many of the dealership around me looking for a used one and couldn't find a More

by Mark2358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jezabel, Sebastian Nowak, Pasquale A.Di Diana, Yesenia Cruz
Jul 31, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

It has been our pleasure to help you out Mark, from all of us at Jack Phelan, we hope to work with you again! We are also sorry that you had a bad experience with your previous dealership. Please feel free to contact us if there is anything else we can do for you! We'll be waiting on your call. Respectfully, Yesenia Cruz Customer Relations Advocate

July 25, 2019

Great Service/Great Price Overall great experience. We had been test driving for awhile and wish we had started at Phelan. We got a fantastic deal and an easy sale. Would reco More

by Jay W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler
Jul 25, 2019 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. it is wonderful to hear that Svet was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Respectfully, Yesenia Cruz Customer Relations Advocate

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