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Jackie Cooper Imports

Tulsa, OK

4.8
5,015 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,015 reviews

April 10, 2018

Great service , personable, re assuring, best price for the work. We will continue to be a loyal Mercedes customer as long as it is fair and reasonable t More

by joez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Mike Kayser
Apr 11, 2018 -

Jackie Cooper Imports responded

Joe, thank you for the feedback on our service department. We look forward to seeing you again. Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 09, 2018

Excellent Jackie Cooper has always serviced our cars. Excellent customer service, especially Michael President! He helped us with an issue in a prompt and court More

by MNEAL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael President
Apr 09, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Michael provided you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

April 09, 2018

Outstanding Courteous staff responsive to our needs. Connie thourougly reviewed our needed service to the vehicle, answered our questions and made suggestions as More

by Jb615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Harrill
Apr 09, 2018 -

Jackie Cooper Imports responded

Thank you for the feedback. We are happy to hear that Connie always provides you with great service. Mark Lorentz, Service Director 918-249-9494 mlorentz@jcitulsa.com

April 09, 2018

Car service I just do not agree to the price they set for service of these cars . The dealership need to provide the correct price before the service starts . And More

by SRVIKINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Keeton
Apr 09, 2018 -

Jackie Cooper Imports responded

I am very sorry you did not receive the level of service we strive to deliver to each and every customer. I can be reached at 918-249-9393, or by email at mlorentz@jcitulsa.com, if you would like to speak with me in person. Mark Lorentz, General Manager

April 08, 2018

2018 Macan Great service. Mike Cooper and the guys were super friendly and very knowledgeable. Highly recommend these guys. No pressure and very helpful. Grea More

by PAULSHARRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cooper, Chuck Griffith
Apr 09, 2018 -

Jackie Cooper Imports responded

Paul, we are happy to hear that we were able to meet your expectations and that Mike, Chuck and Nizar provided you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

April 08, 2018

Knowledgeable and caring service reps Staff is great & seems to care. Hospitable environment if need to wait on your vehicle. I do question integrity of Infinity with known design flaws More

by ABEGNOCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fry
Apr 09, 2018 -

Jackie Cooper Imports responded

Thank you for your feedback. We are happy to hear that Terry continues to provide you with great service. Mark Lorentz, Service Director, 918-249-9494 mlorentz@jcitulsa.com

April 08, 2018

Used car purchase Jon Green was exceptionally helpful with our purchase and went above and beyond my customer service expectation. Will definitely consider working wit More

by DANAWEYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Green
Apr 09, 2018 -

Jackie Cooper Imports responded

Dana, we are happy to hear that we were able to meet your expectations and that Jon provided you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

April 08, 2018

Care for the owner and car The service rep and the members of his staff are able to make things happen as needed. Thank you for a great experience and service. More

by RWSCHAFER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kayser
Apr 09, 2018 -

Jackie Cooper Imports responded

Thank you for your feedback! We look forward to seeing you again! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 06, 2018

I wanted to buy a certain auto Good buying experience. They had the auto I wanted at what I believed to be a fair price. They didn't have to work to hard for the sale More

by POST48
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Tisdale, Steve Lujan, Chuck Griffith, Larry King
Apr 06, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Larry, Chuck, and Amy provided you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

April 06, 2018

5 star review Always enjoy buying our cars from Doc Sumrall and the new Infinity dealership is extremely nice and everyone there was very customer friendly! If you’ More

by TStall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David " Doc " Sumrall
Apr 07, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Doc always provides you with fun/stress free experience. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

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