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Jackie Cooper Imports - Service Center

4.8

272 Lifetime Service Reviews

9393 S Memorial Drive, Tulsa, Oklahoma 74133

272 Reviews of Jackie Cooper Imports - Service Center

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April 29, 2009

"I called Jackie Cooper and told them I had 2002 M230 that..."

- SE-Okla.Shooter

I called Jackie Cooper and told them I had 2002 M230 that had a recall on the powder steering. I informed them that I had own the car for 2 years and didn't know what service had been completed on the car. I also told them I lived 140 miles from the dealership. He explained what was covered and not covered by the recall. They agreed with my son delivering and picking up the auto and me handling the bill by phone. The called me the day it was to be worked on about 10:30 told me they had found a couple things that needed fixing and couple of more that needed to be watched. Total cost about $350. I had told my wife before hand if it was less than $1000 I was not going to complain. They called me back about 3:30 and said the work was completed. I ask if they wait a couple of days for my son to pick it up and they said it would be fine. My son told me they were very nice when he picked the auto up.

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Yes
Employees Worked With
Craig
March 23, 2009

"I can not elaborate enough on the need to stay away from..."

- shellshock

I can not elaborate enough on the need to stay away from this dealer. I bought a Certified Pre-Owned Volvo from them, only to have a wealth of problems, eventaully leading to a engine failure under 40k miles. Oddly enough, the engine failed only days after getting the car back from yet another warranty serivce. Fishy huh? They hassled me left and right about how the engine failure is MY fault. How could that be. I just drive the car. IT'S under warranty! This is only a small portion of the huge mess I got into with these crooks. That's what I get for not doing my dealer research I guess. Just please, go elsewhere. Bill Knight Volvo is just down the road. They are very nice people and even fixed some of the mistakes made by Jackie Cooper on my Volvo.

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No
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