Jackie Cooper Nissan

Pleased Everyone is quick to help and make sure everything is being taken care of. No matter what service I am having done.... they are always updating me on Everyone is quick to help and make sure everything is being taken care of. No matter what service I am having done.... they are always updating me on the status and ask if there is anything else I need . More

Fantastic. Fastest, Easiest and Most Professional experience I have been around cars my entire life from owning to selling and this dealership Exceeded any expectations I had. They got us approved in a day and e I have been around cars my entire life from owning to selling and this dealership Exceeded any expectations I had. They got us approved in a day and explained everything to us and had papers drawn ,car washed and ready to test drive No gimmicks, no games juat the best price for the car I wanted in the color i wanted with all my options. I demand alot from people I do business with and I am happy to say This sales team is Top Notch to do business with. I highly recommend Dave Fields and MJ the finance manager. We were treated fairly, honestly, and with the with respect that is rarely found these days. GREAT JOB GUYS More

Service call Would have rated higher but when picking up car alert was preset that had not been there before and now I have to schedule another appointment to fix Would have rated higher but when picking up car alert was preset that had not been there before and now I have to schedule another appointment to fix the problem. Seems like this should have been noticed at the time it appeared. More

Excellent Experience was great from initial contact to delivery. Knowledgeable, courteous, responsive sales staff. Brandon handled all aspects of our sale excep Experience was great from initial contact to delivery. Knowledgeable, courteous, responsive sales staff. Brandon handled all aspects of our sale exceptionally. Great experience and would highly recommend. More

New Car Purchase I found Brandon Willis very easy to work with. He was accommodating to my requests and respectful of my time. I felt like JCN was up front and hones I found Brandon Willis very easy to work with. He was accommodating to my requests and respectful of my time. I felt like JCN was up front and honest with me throughout the car buying process. More

Great Experience! We have nothing but good things to say about this place. They went above and beyond what was expected. Great prices and great people. We would recomme We have nothing but good things to say about this place. They went above and beyond what was expected. Great prices and great people. We would recommend this place to anyone looking to make a stress free purchase. More

New vehicle purchase/ lease Great people to work with, they listened to our concerns and provided options that made both my wife and myself happy with our total experience. Great people to work with, they listened to our concerns and provided options that made both my wife and myself happy with our total experience. More

Friendly, efficient...got the job done. From the first phone call to my departure after the service, the staff made me feel welcome. Your service associate Joey took the extra step of repla From the first phone call to my departure after the service, the staff made me feel welcome. Your service associate Joey took the extra step of replacing my dilapidated front plate with an attractive one from your dealership. More

Great. Very helpful. Accommodating John Antloger (the salesman) was very helpful and patient with us Answered all of our questions Eddie Saxon was very accommodating and helpful Bo John Antloger (the salesman) was very helpful and patient with us Answered all of our questions Eddie Saxon was very accommodating and helpful Both stayed really late to help us make the deal Very satisfied with both employees More

Nissan staff, great. Finance staff, off-putting. I worked with Colton Staggs, and he was amazing. He went through every detail to the point where I didn't have any questions. He was very helpful and I worked with Colton Staggs, and he was amazing. He went through every detail to the point where I didn't have any questions. He was very helpful and went out of his way to take videos that I could send to my parents. When my parents arrived from out of town, he showed and explained everything again. He was really respectful towards both of them. If it wasn't for him, I probably would've walked out when we were doing our financing and gone somewhere else. The gentleman that we worked with in finance, Brad Childers, was very rude as soon as I said I didn't want any of the packages, and I didn't want to go through them when my parents needed to leave town. I didn't appreciate the way he talked to my parents at all. It's actually very disappointing because their website says he is the Finance Director, and I would expect a director to have better mannerisms than that. He was very abrupt and condescending when my dad would ask questions, and when he needed signatures, rather than handing us the pens politely, he tossed them at us. He didn't tell us any helpful information at all or explain the process. I had to ask him what it was that I was signing on the tablet, and he didn't tell us how long it typically takes for the paperwork to come in the mail or what to expect afterwards or anything. If my parents hadn't bought cars before, I wouldn't even know that I'm waiting for documents in the mail. Honestly, my mom was considering coming back for another car for my brother, but it's enough to make both her and I never want to go back to Jackie Cooper for another car. My experience was extremely great until about the last thirty minutes, but that last thirty is enough to ruin it for me. I'm only giving this a four star rating because of how much time and effort Colton put into helping us. I would definitely recommend him to others and let them have their own experience rather than let mine ruin theirs though. Their financing might go better. More