Jackson Acura

I visited this dealership after researching the RDX Suv and the available inventory on the internet. As I arrived, Mr. Chege Maina greeted me and my wife very cordially and professionally, asking what par and the available inventory on the internet. As I arrived, Mr. Chege Maina greeted me and my wife very cordially and professionally, asking what particular vehicle we were interest in. After viewing several, I agreed to purchase the 2012 RDX that was listed on the website. After the purchase, I discovered the owners manual was not in the car, contacted the dealership and was told they would mail or I could pick-up, which I decided to do. While there, I expressed my disappointment to Mr. Maina about the performance and ride of the 2012 RDX. He immediately started to find what he could do to make my purchase of an Acura satisfying and offered to show me other options. With the assistance of Mr. St. Clair, I was allowed to drive several cars until I found the exact performance and luxury ride I was expecting from an Acura. With much appreciation for the patience and efforts of both gentlemen, I made the trade/purchase of my 2013 RDX, which I will be enjoying for a while. I really appreciate their patience with this deal and will recommend this dealership to anyone because of their professional handling of a situation I am sure they do not come across very often. Thanks again for your patience and assistance. Walter H. Smith More

Great experience, very happy with our new 2013 MDX. Would recommend Paul and Jackson Acura for your Aura purchase. Very nice facility and service department. Would recommend Paul and Jackson Acura for your Aura purchase. Very nice facility and service department. More

From the moment I entered the dealership, I was extremely comfortable and impressed. I was greeted appropriately, but then allowed to go over the cars in the showroom without feeling pressured. I also went comfortable and impressed. I was greeted appropriately, but then allowed to go over the cars in the showroom without feeling pressured. I also went into the service area and waiting lounge and observed. Everything I saw was first-rate -- clean, comfortable and upscale. Immediately after I expressed interest in speaking with someone, Paul Silverman appeared. He thoroughly answered my questions and, most importantly, listened to what I was saying. He offered a test drive appropriately and gave me an excellent overview of the TL's features before we started. The car performed very well and I was impressed enough to bring my husband back to see Mr. Silverman car later that same day. I strongly recommend this dealership AND Mr. Silverman to anyone interested in the Acura brand. More

Paul and his team were very helpful in getting the car we wanted with the features we need. They did not pressure us to by more than what we wanted. Their followup after our purchase has been awesome! wanted with the features we need. They did not pressure us to by more than what we wanted. Their followup after our purchase has been awesome! More

I recently purchased a 2012 Certified Preowned (CPO) Acura RDX. My salesman was Arthur Melman. Without question working with Arthur was a very pleasant experience. I can honestly say that it was the bes Acura RDX. My salesman was Arthur Melman. Without question working with Arthur was a very pleasant experience. I can honestly say that it was the best auto purchasing experience I've ever had. Arthur and his manager were extremely helpful and accommodating to make the deal happen. I would recommend Jackson Acura and Arthur Melman without hesitation. More

I would like to extend my sincerest appreciation to Shaleem, our Jackson Acura service advisor. Shaleem is so knowledgeable and patient. We purchased an Acura CPO RDX and were so pleased with that expe Shaleem, our Jackson Acura service advisor. Shaleem is so knowledgeable and patient. We purchased an Acura CPO RDX and were so pleased with that experience that we decided to bringwe my wife's MDX in for service. Shaleem took the time to explain what needed to be done and more importantly what we didn't need to do. He was very reassuring. We'll continue to come back for service. Thank you Shakeem. More

Great experience and great car. Process was virtually pain free and very quick. Super nice and clean dealership.Would recommend Jackson Acura and lee to anyone. pain free and very quick. Super nice and clean dealership.Would recommend Jackson Acura and lee to anyone. More

We were looking for Mercedes diesel SUV and found Jackson Acura to offer the best used SUV all around (features, condition and price). We dealt with Lee Fritts and found him to be excellent. He is a very p Acura to offer the best used SUV all around (features, condition and price). We dealt with Lee Fritts and found him to be excellent. He is a very professional sales person and answered all of our questions quickly and was most helpful in helping us make the decision to buy the Mercedes. Jackson Acura is a great dealership and we certainly would consider buying from Lee again. He was also kind enough to pick us up at the Marta station when we arrived in Atlanta which we really appreciated. Highly recommend Lee and Jackson Acura! More

We have purchased many cars and our experience here was by far the best. First off, Our sales employee Lee was great! He was very friendly and determined to get us the car we wanted. My husband is very pic by far the best. First off, Our sales employee Lee was great! He was very friendly and determined to get us the car we wanted. My husband is very picky when it comes to who he deals with and Lee passed the test! The dealership made sure the MDX was in perfect shape for us to drive away in. The finance manager Jim had us in and out on paper work in just a few minutes. At other dealers we have spent hours dealing with paperwork and negotiating, but it was much faster and easier here. I would recommend buying from Jackson and make sure you find Lee in used cars sales, He was a real pleasure to do business with! More

I was looking for a white MDX on Autotrader when I found one at Jackson Acura. When I called for information I was quickly taken care of and all my questions were fully answered. I made several calls to ask one at Jackson Acura. When I called for information I was quickly taken care of and all my questions were fully answered. I made several calls to ask questions as I thought of them. They were always gracious, particularly Arthur Melman. I put a deposit on the vehicle and unexpectedly had some family issues to tend to which pulled my attention away from the MDX for a bit. Arthur was absolutely wonderful and very patient with the many questions I had and answered them fully. If he didn't know he made sure he found out the answer or referred me to someone who could answer my questions. Because I was buying the car at a distance (I live in the midwest) and could not see it first hand before buying I had a friend in the area go see it on my behalf. They received my friend graciously and warmly and assured her that everything would be perfect for me upon my purchase. I was originally going to have it shipped but could not get it done quickly enough and so I decided to fly in to pick it up. Reggie was kind enough to come pick me up at the airport so that I would not have to take a cab to the dealership. When I arrived all the paperwork was ready and available to be signed. I was out the door in about an hour or so and enjoying my new MDX. The experience was wonderful from beginning to end and I appreciated the efforts they made to answer all my questions and accomodate me in my desire to get the MDX especially when I am sure it would have been easier to sell it to someone local. More