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Jackson Acura

4.8

786 Lifetime Reviews

10900 Alpharetta Hwy, Roswell, Georgia 30076
Call (678) 273-3023

786 Reviews of Jackson Acura

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September 21, 2018

"Brittany is the BEST!!"

- sherieka

It is always a pleasant experience when we go in to get our car serviced, and Brittany is always around to make sure things go as expected! LOVE HER!!!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

""Yet Another Triumph""

- chris.hartman

I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brittany got me checked in in a very curteous and friendly manner
Sep 21, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

September 20, 2018

"Made buying a pleasure"

- ROBERTMORRIS3205

Reggie Hammond was great! Start to finish he was very knowledgeable and professional. Communicated very well and was easy to work with every step of the way.

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Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Jackson Acura responded

Thank you for leaving this positive review for Reggie. We hope you enjoy your new Acura!

September 20, 2018

"Top Notch Dealerahio"

- apriltnvol

This is the best dealership I’ve ever been too. I worked with Sergia to by my MDX and it was top notch service all the way. He is very knowledgeable, personable and friendly. He was very responsive and never pushy. The sales manager and finance manager were also very helpful and friendly. I look forward to my next purchase.

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Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sergei Potapoff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review for our dealership! We're always here when you need your next Acura!

September 20, 2018

"It was ok."

- monyj23

It took long to get my car back, but, I got a discount which I'm ok with that. Service was good. Yvonne was very friendly.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for leaving this honest review.

September 20, 2018

"Great experience"

- lgoldbergcourt

Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will definitely be back!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for leaving this positive review for our dealership!

September 19, 2018

"Service"

- lucymail

Great report and explanation on what will be needed soon. Provide opportunity to plan for the expenses for maintenance . Confident and friendly. Nice to get the car washed too

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

September 19, 2018

"#1 in Acura Service"

- metakris

Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but also detected a major engine acceleration issue and fixed it. Thanks to Yvonne and Paul for making sure that nothing was left pending. The vehicle runs as smooth as new. Thanks again. Excellent service!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for leaving this great review for our service department!

September 19, 2018

"Excellent! I always leave satisfied."

- STORYTELLERS

My service was excellent. I always feel relaxed when I'm there and they get me out pretty quickly. Very satisfied with my interaction with everyone.

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Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review for Nick!

September 19, 2018

"2015 TLX Service"

- gary

Brittany was great to work with and went the extra mile to get the service done in minimal time. From making the appointment to getting the car into service to making sure all the service items were completed. I have bought several Acura's from this dealership and the service department is always top-notch. I would recommend this dealership. Everyone at Jackson takes the additional step to provide great service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Yvonne Russell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Reggie Hammond
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

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