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4,235 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Jackson Acura's Covid Response
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
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Showing 4,235 reviews
July 23, 2021
"Great Service!! Yvonne Russell, DJ Ferguson in the..."
- Hill FamilyGreat Service!! Yvonne Russell, DJ Ferguson in the Service Department and Bobby in the Parts Department! They got our car in and made the repair with short notice. Saved our valuable vacation time. Thank you to the Jackson Acura Service Team!
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Helpful July 23, 2021
"I just moved from out of state and had an emergency with..."
- gary.buechlerI just moved from out of state and had an emergency with my vehicle. Kendall provided over-the-top service, getting me in immediately and taking great care of me and my vehicle. The repairs actually cost less than the initial estimate, which was a pleasant surprise. Kendall and the entire Jackson Acura team vastly exceeded my expectations! I will keep coming back!
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July 23, 2021
"Consistent quality service and great customer care. Love..."
- Jill
Verified CustomerConsistent quality service and great customer care. Love the personal attention I still get from Sergei and Yvonne was wonderful! So nice knowing my car is cared for.
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July 23, 2021
"We’ve been coming to see Yvonne at Jackson Acura now for..."
- jared_c98We’ve been coming to see Yvonne at Jackson Acura now for a couple of years, and she absolutely is amazing. She always takes care of us when we are there, and she definitely goes over everything we need to know. She is above and beyond when it comes to helping us, and we really appreciate her for everything that she does. -Jared Chastain and Denise Chastain
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July 22, 2021
"Great service. Very friendly. Had Lyft driver take me to..."
- stacycgaGreat service. Very friendly. Had Lyft driver take me to my office and then delivered my car to me after work was completed. Sent pictures of areas that had issues with recommendations and pricing. No pressure and very transparent.
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July 21, 2021
"As usual Nick and the crew helped me navigate the service..."
- tlaymanAs usual Nick and the crew helped me navigate the service process. Enjoy having someone that is friendly and helpful! Thankful that drinks are still available.
Read MoreJuly 21, 2021
"Easy to make an appointment! I arrived at 7:00 a.m. and..."
- SHARPENBEasy to make an appointment! I arrived at 7:00 a.m. and was promptly greeted by Kendall Parks, a service representative. Service took less than an hour and I was back on the road and they even cleaned my car! So far so good. Thanks, Jackson Acura!!
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July 21, 2021
"Great experience !! Great Sevice they meet my needs and..."
- MENEFEEQUEGreat experience !! Great Sevice they meet my needs and exceeded my expectations - good job - good job - good job - good job - good job - good job - good
Read MoreJuly 21, 2021
"Yvonne Russell is the best service advisor that you have...."
- jwheel78Yvonne Russell is the best service advisor that you have. I have a 2016 Acura TLS and also 2019 RDX. She has helped me for many years. She goes above and beyond to help me and everyone else.
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July 21, 2021
"Personality like Mr Silverman keeps this Org very..."
- divanepurayilPersonality like Mr Silverman keeps this Org very friendly. Associate Ms Russel Kept me updated during the service. Overall satisfied. WiFi was useful too. Coffee service is appreciated
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