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Jackson Acura
Roswell, GA
6,966 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,966 reviews
July 15, 2025
Jackson Acura is outstanding! The excellent customer service and results I experience each time is the primary reason I have driven approximately 54 miles round trip for my vehic The excellent customer service and results I experience each time is the primary reason I have driven approximately 54 miles round trip for my vehicle service needs since my purchase in 2017. Yvonne has been my preferred and dedicated advisor for years, and because of her above and beyond great customer service, I will continue to entrust Jackson Acura with my future purchase and service needs. More
by AG
Verified CustomerEmployees Worked With
July 14, 2025
Yvonne Russell is a fantastic service advisor and a huge asset to Jackson Acura! I enjoy working with her very much. asset to Jackson Acura! I enjoy working with her very much. More
by NMB
Employees Worked With
July 14, 2025
Great and clean waiting area. Very kind staff. And also top tier service with each visit. Very kind staff. And also top tier service with each visit. More
by hinessonya
Employees Worked With
July 13, 2025
The people in this dealership is very nice and kind and they do a great job. they do a great job. More
by Irene
Employees Worked With
July 13, 2025
Excellent service always. . they made sure things are done rite And timely manner. Always a pleasure. . they made sure things are done rite And timely manner. Always a pleasure. More
by otistodd1983
Employees Worked With
July 12, 2025
Paul Silverman was great to work with I will strongly recommend him good experens Leo Bergin recommend him good experens Leo Bergin More
by N3
Employees Worked With
July 12, 2025
The customer service was excellent and so far the service has been excellent. I would definitely recommend Jackson Acura. has been excellent. I would definitely recommend Jackson Acura. More
by derwingay
Employees Worked With
July 10, 2025
Normally I have no complaints with them but this time I do. My wipers have an intermittent operation issue where they will not shut off or shutoff correctly so I took it in on 7/3. Initially not much was d do. My wipers have an intermittent operation issue where they will not shut off or shutoff correctly so I took it in on 7/3. Initially not much was done but Acura couldn’t recreate the problem. I pressed them to do a more thorough review so they ran a diagnostic but still couldn’t create the problem so I paid $200 for nothing. They told me to bring it back the next time it happened (which of course isn’t possible as it’s random and happens after hours). But yesterday the wipers did the same thing: get stuck, will not shutoff and once it does it stops mid cycle on the glass so you have to keep cycling several times to get them in a down position to not obstruct the windshield. My husband was with me and witnessed it last night. Next time I will try to film it as evidence. More
by NTurner
Employees Worked With
Don’t remember
July 10, 2025
Nick explained everything that needed to be done. He was very helpful. His professional demeaner is greatly appreciated. His smiles are refreshing! He was very helpful. His professional demeaner is greatly appreciated. His smiles are refreshing! More
by Linda Parker
Employees Worked With
July 10, 2025
Cody Johnson worked my car into a busy schedule on short notice, found the problem, fixed it, and I was on my way. I very much appreciate this prompt attention to detail and his professional response! notice, found the problem, fixed it, and I was on my way. I very much appreciate this prompt attention to detail and his professional response! More
by alundy
Employees Worked With
