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Jackson Acura - Service Center

Roswell, GA

4.8
5,042 Reviews

5,042 Reviews of Jackson Acura - Service Center

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March 30, 2021

Excellent service, like always, from Jackson Acura. Came in with my 13 MDX and was in and out in a timely manner. Thank you for your help. More

by be4378029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 31, 2021 -

Jackson Acura responded

Thank you for leaving this 5-star review!

March 30, 2021

I wouldn’t want to come to any other Acura dealer in the Atlanta metro area than Jackson Acura. My service advisor gave me updates throughout my service visit, which didn’t even take as long as I was quoted More

by jpatterson909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 31, 2021 -

Jackson Acura responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

March 30, 2021

Kendall, my service rep, did a fantastic job of getting my new 2020 MDX in and out with a car wash included. I am pleased with the service I receive at Jackson More

by MIKE1MALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 31, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

Mar 31, 2021 -

MIKE1MALLEY responded

Keep up the good work you do... friendly staff, great service reasonably priced...I enjoy going to the dealership Mike

March 30, 2021

Great service. First time customer at this Acura center and I received excellent service. I plan on coming back for my Acura needs. Thank you More

by Goldiepine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 31, 2021 -

Jackson Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! If there are any other automotive needs we can assist you with, please don't hesitate to call!

March 30, 2021

No words needed Jackson Acura and Cameron did a good job keeping my Acura MDX moving and treat customers very well. Keep up the good work! More

by kevinsfrey
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 31, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know.

March 29, 2021

Yvonne is an amazing Service Advisor! She is always prompt to respond, and her attention to detail makes me feel like I am priority number one. Yvonne is second to none! More

by Marc Degenkolb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

March 29, 2021

Quick and reliable service - always great customer service with Yvonne. I needed after market wipers. Also the payment was easy - tap. Thanks for the wash and vacuum! More

by Lavender GRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

March 29, 2021

Kendall was great. I was in and out early Saturday morning. All my concerns were addressed. I will be back in the future for service. More

by Michellee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 31, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

March 29, 2021

Although the service and communication were good; I was disappointed to see that the floor mats on the driver's side were greasy and dirty. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 31, 2021 -

Jackson Acura responded

JC, thank you for leaving this positive review for our service department. Next time you visit us, we will make sure that your vehicles is cleaned inside and out!

March 29, 2021

Excellent service. Solved the issues and able to guide the alternate options. On time handed the vehicle and good to see you soon. Thank you More

by Kris
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 31, 2021 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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