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Jackson Acura - Service Center

Roswell, GA

4.7
5,078 Reviews

5,078 Reviews of Jackson Acura - Service Center

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April 28, 2020

Oil change and tire rotation. Yvonne was very friendly yet kept her social distance. She explained how they were keeping germs at bay by wrapping steering wheel with plastic, etc. More

by lynndrost1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Jackson Acura responded

Thank you for taking the time to leave Yvonne this 5-star review!

April 27, 2020

The service department is great. Very informative and helpful. Yvonne has been wonderful working through a complicated sensor malfunction problem. Even though I have to return I feel it will be properl More

by maolson456
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

April 27, 2020

100,000 Mile Service Easy process, good coupons for the service. Delivery service to my house was helpful. The service department has always been very helpful and easy t More

by UVAGATech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

April 25, 2020

First time in with new car. Yvonne did a great job setting expectations. Waiting area was comfortable. Work completed on schedule. Social distancing and other safety protocols followed More

by Tlx MDX
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

April 24, 2020

Yvonne and the entire team at Jackson Acura is always amazing! Super kind, friendly and efficient and smiles that will always keep me coming back! More

by RABIYACHAND02
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

April 24, 2020

Complete and On Time Dropped our RDX off for service at night using the drop box and received a call the next morning stating the car was ready. Easy pick up and we were More

by 245MHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Apr 28, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

April 24, 2020

Fast and professional! Can always count on Jackson Acura's service team to do a great job! Didn't wait long and came away with a clean vehicle! Thank you for looking after More

by JANICEID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Apr 28, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for us!

April 22, 2020

recent service Always great customer service from the entire team. During the Covid pandemic, Jimbol even offered to have my car delivered to my home. Jackson Acura More

by SUV ‘er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Apr 28, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review!

April 21, 2020

Excellent service. The service at Jackson Acura was excellent. Jim was very helpful and informative about my car and the services provided. I would recommend Jackson A More

by jepowellatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Apr 22, 2020 -

Jackson Acura responded

Thank you, Jill, for leaving this 5-star review!

April 21, 2020

I like and appreciate the good work l have continued to enjoy from Jackson Acura for the last number of years both in service/sales More

by gorbe0
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Apr 22, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

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