5,039 Reviews of Jackson Acura - Service Center
Personable service Overall, excellent service. Rodney helped me understand what services were needed and ensured all my questions were answered. Additionally, he continu Overall, excellent service. Rodney helped me understand what services were needed and ensured all my questions were answered. Additionally, he continuously provided me status updates for my vehicle. As a result of his service, I am encourage to return to Jackson Acura. Jeff More
Very good experience Service was very good as usual. Although it costs a bit more than non Acura shops its well worth having peace of mind on the road knowing the car was Service was very good as usual. Although it costs a bit more than non Acura shops its well worth having peace of mind on the road knowing the car was serviced by a specialized Acura technician and the repairs were done right. More
Brake service Jimbol was great to work with at Acura Jackson. He kept me informed and on top of how my service was going. I enjoyed working with him. Jimbol was great to work with at Acura Jackson. He kept me informed and on top of how my service was going. I enjoyed working with him. More
Excellent service & professionalism. Pat was great! Handled much better than I was expecting. He delivered for Jackson ACURA. Expectations were long wait & high prices. Wait was short Pat was great! Handled much better than I was expecting. He delivered for Jackson ACURA. Expectations were long wait & high prices. Wait was short & prices were competitive. Very pleased with visit. Jim Stanley More
MDX Service Routine service that was handled well. When Yvonne found out that I planned to walk to the movies while my SUV was being serviced, she offered Lyft t Routine service that was handled well. When Yvonne found out that I planned to walk to the movies while my SUV was being serviced, she offered Lyft to get me the theater. More
Awesome customer service. I had a dead battery and she was on top of it. I was in and out in 30 mins as she promised. She was very courteous and ensured I received a great serv I had a dead battery and she was on top of it. I was in and out in 30 mins as she promised. She was very courteous and ensured I received a great service and left happy. More
Brittany was great to work with. Thank you Brittany!! Brittany was very customer focused during each step of our bigger & more involved service than many other typical service appts. Thanks Brittany! We’ Brittany was very customer focused during each step of our bigger & more involved service than many other typical service appts. Thanks Brittany! We’ll be sure to call for our next appt.! More
Battery replacement - under warranty JA service department was so easy to work with! I was in and out in 30 minutes and Pat had great communication throughout the process. Thanks JA! JA service department was so easy to work with! I was in and out in 30 minutes and Pat had great communication throughout the process. Thanks JA! More
Brakes replaced, battery replaced Busy day, long wait but efficient, friendly and helpful staff! Disappointed that I had to pay for a battery after mine was just replaced in April...ve Busy day, long wait but efficient, friendly and helpful staff! Disappointed that I had to pay for a battery after mine was just replaced in April...very faulty. My first Acura and hope I did not buy a lemon! More
MDX Service Yvonne was excellent. She was very thorough and gave me all the details of my maintenance report.he service was good and fast, Yvonne was enjoyable to Yvonne was excellent. She was very thorough and gave me all the details of my maintenance report.he service was good and fast, Yvonne was enjoyable to talk to. More